$103 Avg/night
Rate based on Check-in: Jul 23, 2014 Check-out: Jul 24, 2014

Holiday Inn Express & Suites AUSTIN SW - SUNSET VALLEY

3 stars
4892 US HIGHWAY 290 WEST, SUNSET VALLEY, TX 78735
Hotel Overview
Reviewer score
4.2
out of 5
41 reviews
wedding

clean and spacious rooms.....very helpful staff at front desk .... best continental breakfast at... See full review

  • pillow tester
  • Apr 8, 2014
Good quick stay

Not a bad stay. The hotel looks like it's in a mediocre part of town. Inside is pretty basic, but... See full review

  • Andarious
  • Sep 19, 2013
Take a virtual tour of the Austin Sunset Valley hotel. Guests Love Hotel's Location in Austin, TX Area A hotel next to Loop 1/MoPac Expressway, a short drive from Austin-Bergstrom International Airport (AUS) and within minutes of downtown and I-35 would be perfect, right? Well, you'll enjoy all these conveniences along with fantastic service at the Holiday Inn Express® Austin - Sunset Valley hotel. Use a 24-hour Business Center to prep documents before heading to the Austin Convention Center, the campuses of UT-Austin, Texas State and St. Edward's, or nearby companies like AMD, Freescale, AT&T, Walmart and Sam's Club. We also keep you connected to work and home with free wired and wireless Internet access throughout the hotel's accommodations. The South Austin, Texas area keeps hotel guests busy during downtime, from shopping for funky items on SoCo to indulging in great food and music on Sixth Street. Enjoy a round of golf at Barton Creek Resort, try canoeing on Lady Bird Lake or visit the famous Bat Bridge. Our hotel's South Austin, Texas address is highlighted by a host of great amenities like the free, hot Express Start Breakfast Bar and the Great Room, where you can watch movies, read or play games by the giant windows. We also offer a pool and Fitness Center. Book your room or suite today, and discover all our hotel has to offer!

Hotel Map

30.2337 -97.8081
Nearby airports
Austin-Bergstrom International, (AUS), 10.00, MI;
Area description
Suburban, suburban

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Free local telephone calls
Ice machine
Activities
Outdoor pool
Golf
Tennis
Dining
Free breakfast
Coffee maker in room
Services
Business center
Maid service
In-Room Safe
Shops/Commercial services
FAX
Gift shop
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
Desk with lamp
Free newspaper
Cribs available
Sofa bed
Computer in Room
Ironing board

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (41)

Ratings and reviews for Holiday Inn Express & Suites AUSTIN SW - SUNSET VALLEY

Overall score

4.2 / 5
5.01.0
41 out of 41
Amenities:
3.9
Room cleanliness:
4.5
Hotel staff:
4.6
Room comfort:
4.4
Location:
4.4
Value:
4.3

93% would recommend to a friend.

Sort by:
Review of Holiday Inn Express & Suites AUSTIN SW - SUNSET VALLEY

Reviewer score

4
5.01.0
pillow tester
north carolina
Apr 8, 2014

wedding

clean and spacious rooms.....very helpful staff at front desk .... best continental breakfast at this type of hotel

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of Holiday Inn Express & Suites AUSTIN SW - SUNSET VALLEY

Reviewer score

4
5.01.0
Andarious
Business
Houston, TX
Sep 19, 2013

Good quick stay

Not a bad stay. The hotel looks like it's in a mediocre part of town. Inside is pretty basic, but staff is friendly and quick. Got my room, it was clean and had what I needed. Check in and out was a breeze.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Review of Holiday Inn Express & Suites AUSTIN SW - SUNSET VALLEY

Reviewer score

3
5.01.0
showeibi
Business
Naples Italy
Apr 22, 2013

security issues ?

I stayed in this hotel with a collegue. Both myself and my collegue got phone calls to our room at 3 in the morning asking for our credit card details relating to our booking at the hotel by someone who identified themselves as the hotel manager. I did not give out my details but , unfortunately, my collegue did. Then, he had his credit card account cleaned out. So, one of these parties had a security lapse: 1. Hotel 2. the travel booking company 3. My company.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

several bars on south congress including the continental club

Review of Holiday Inn Express & Suites AUSTIN SW - SUNSET VALLEY

Reviewer score

4
5.01.0
Eddie189038
Business
Fort Worth, Texas
Apr 16, 2013

Good Stay

Friendly staff. Clean room. Quiet. I would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
3
Trip purpose:

Business

Review of Holiday Inn Express & Suites AUSTIN SW - SUNSET VALLEY

Reviewer score

4
5.01.0
DD4767
New Jersey
May 21, 2012

Austin Trip

The staff was so friendly and helpful. The food was good and the room very clean. I would stay again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Holiday Inn Express & Suites AUSTIN SW - SUNSET VALLEY

Reviewer score

1
5.01.0
MsShell
Business
Longview, TX, USA
Oct 15, 2011

Never Again!

Worst hotel experience ever! Read other bad reviews online before going but since my company was paying for it, I didn't have a choice. Upon checking in on a Sunday evening, they claimed they couldn't find my company's credit card info and asked me to use mine to hold the room for one night until they could confirm payment with my company the next day. Monday evening I stopped by the desk and asked if everything was okay and was told yes, and reassured my card was no longer in file and all would be billed to my company. Tuesday, I checked my bank accnt to find that not only had 1 night been authorized on my accnt, but an additional authorization was pending for another 5 nights. I was only staying 5 nights. I went round and round with the desk manager and the so called revenue manager and it didn't get resolved until after I checked out on Friday, 4 days of having almost $1,000 frozen in my accnt. And all I got for their error was an unempathetic apology and was told by the revenue manager that it was my fault for using a debit card and that now I'll know better next time to use a credit card. They did finally admit that it was the employee who initially took the reservation that filed my company pmnt info in the wrong file and that the employee who checked me in also was in the wrong and, according to their policies, he shouldn't have even taken my card to hold it since it was shown on my profile that it was a corporate reservation. A fellow traveling for the same event as me, was also double billed and had to get them to issue a refund to his card. On top of the money issues they caused me, our key cards were deactivated one night and several people had to go back down to the front desk to stand in line to have their cards reactivated; the floors in the room felt damp and my socks were gray after walking around the room in them; and finally, the toilet in my room just stopped working the morning of my check out. They have since assured my that the employee who caused the problem has been dealt with and will "more than likely lose their job" but since they didn't actually "charge" my card, they don't feel they owe me anything.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

Money-saving tip: In Hotel

Per this Hotel's Manager - "if you want to avoid being overcharged, don't ever use your debit card when checking into a hotel"

Review of Holiday Inn Express & Suites AUSTIN SW - SUNSET VALLEY

Reviewer score

4
5.01.0
Anonymous
Tulsa, OK
Feb 21, 2011

Nice for the price

We stayed at this hotel to attend a wedding. The rooms were nicely decorated. The bed was very comfortable. The free breakfast was awesome! The hotel looks pretty new & fairly modern. Overall, a good experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Holiday Inn Express & Suites AUSTIN SW - SUNSET VALLEY

Reviewer score

4
5.01.0
Anonymous
Tulsa, OK
Feb 21, 2011

Nice for the price

We stayed at this hotel to attend a wedding. The rooms were nicely decorated. The bed was very comfortable. The free breakfast was awesome! The hotel looks pretty new & fairly modern. Overall, a good experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Holiday Inn Express & Suites AUSTIN SW - SUNSET VALLEY

Reviewer score

5
5.01.0
univ. prof.
S. TX
Jan 24, 2011

Very nice hotel in every way!

We used the hotel as a base while visiting our older daughter and her family--since they are in a small apartment. It was a very well maintained, clean, and quiet place, with the expected good hot breakfast. It was a little hard to see at night, but perhaps Austin zoning laws limit sign size and placement. It was more than we normally pay for hotel rooms BUT the extra space and sofa bed plus the high quality made it worth it!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Dining tip: Short drive from hotel

Not too much within walking distance, and the roads are a bit confusing, but we found a nice Indian restaurant within a mile or so..after missing the restaurant we were looking for. Doing some Google-mapping of restaurants beforehand would have helped, but all's well that ends well.

Review of Holiday Inn Express & Suites AUSTIN SW - SUNSET VALLEY

Reviewer score

5
5.01.0
univ. prof.
S. TX
Jan 24, 2011

Very nice hotel in every way!

We used the hotel as a base while visiting our older daughter and her family--since they are in a small apartment. It was a very well maintained, clean, and quiet place, with the expected good hot breakfast. It was a little hard to see at night, but perhaps Austin zoning laws limit sign size and placement. It was more than we normally pay for hotel rooms BUT the extra space and sofa bed plus the high quality made it worth it!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Dining tip: Short drive from hotel

Not too much within walking distance, and the roads are a bit confusing, but we found a nice Indian restaurant within a mile or so..after missing the restaurant we were looking for. Doing some Google-mapping of restaurants beforehand would have helped, but all's well that ends well.

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