Sun Suites of Sugar Land-Stafford

2 stars
11620 Lebon Lane, Stafford, TX 77477
Hotel Overview
Reviewer score
2.3
out of 5
52 reviews
Good Value

Overall the stay was nice. The place was a good value. Not a lot of amnenities but I was not... See full review

  • Anonymous
  • Dec 4, 2008
Nice place to stay.

Nice place to stay. See full review

  • Anonymous
  • Jun 29, 2008
Sun Suites is a leading economy, extended stay lodging chain, featuring clean, convenient, quality accommodations, specially designed for the extended stay guest. The Sun Suites of Stafford is a 3-story building featuring 146 guestrooms, complete with apartment size kitchens and comfortable living areas. The Hotel is conveniently located with easy access from the interstate and minutes away from the Sugarland area. Great restaurants and shopping nearby. Free parking.**Please note: Weekly deposit of $100 total for weekly or monthly cash-paying guests.

Recommendations for you

Customers who viewed Sun Suites of Sugar Land-Stafford also booked these hotels.

Reviewer score 3.0 out of 5
Reviewer score 1.8 out of 5
Reviewer score 3.6 out of 5

Sun Suites of Sugar Land-Stafford Rooms

1 Queen Studio NS
1 Queen Studio NS
1 Queen Bed Studio ADA Accessibl
Queen bed/Kitchen/Refrigerator/Microwave/Dishes Coffeemaker/Hi-Speed Wireless Internet Access
2 Full Beds Studio No Smoking
2 Full Beds Studio No Smoking
1 King Bed Studio No Smoking
King bed/Kitchen/Refrigerator/Microwave/Dishes Coffeemaker/Hi-Speed Wireless Internet Access
1 Queen Studio SM
1 Queen Studio SM
1 King Bed Deluxe Studio No Smok
King bed/Kitchen/Refrigerator/Microwave/Dishes Coffeemaker/Hi-Speed Wireless Internet Access
2 Full Beds Studio No Smoking
2 Full Beds Studio No Smoking

Amenities

  • High-speed internet
  • Free parking
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
Phone service
Dining
Vending machines
Services
Guest laundromat
Security
Wake-up service
FAX
Copy service
Internet
High-speed internet
Parking
Free parking
Parking
Outdoor parking
Accessibility
Accessible facilities
Wheel chair access
Brailled elevators
Room
Television with cable
Kitchen
Heated guest rooms
Microwave
Temperature control
Electronic door locks

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Back to menu Return to top

Guest Reviews (52)

Ratings and reviews for Sun Suites of Sugar Land-Stafford

Overall score

2.3 / 5
5.01.0
52 out of 52
Amenities:
2.2
Room cleanliness:
2.4
Hotel staff:
2.8
Room comfort:
2.5
Location:
3.3
Value:
2.8

35% would recommend to a friend.

Sort by:
Review of Sun Suites of Sugar Land-Stafford

Reviewer score

1
5.01.0
mexsurvivor
Business
mexico
Apr 29, 2013

2 days with problems

When I arrived, they had my on-line reservation but they didn't have the authorization from the on-line booking agent that my credit card had cleared and so they did not want to give me the room. With a lot of prodding I got the receptionist to call customer service, she gave the phone to me to resolve the problem. The hotel staff were both young girls who seemed very reluctant to help. Other customers arrived and they took care of them first. Finally the on-line booking agent agreed to fax them the authorization and with that they gave me a room on the first floor. Although I requested a non-smoking room, the room smelled terrible as though someone had smoked and they tried to cover it up with disinfectant. The bathroom cabinet was busted out on one side as thought someone had kicked it in and there were roaches running around when I turned the light on. Someone in the room above me seemed to be practicing gymnastics all evening. Finally at midnight, I couldn’t take it anymore and I went to the front desk to request a change of rooms. Only a lone security guard was attending the desk and she had no power to make any decisions so she called the number that she had been given and no one answered. I convinced her to just let me have a room on the top floor or I would be forced to sleep in my car. She did and she left a note for the manager. The next morning the manager said that all was ok so I retained the new room. It rained really hard the second day and the entire hotel was surrounded by knee deep water and I could not drive my car through the water to enter the parking lot so I waited two hours in my car, until the water level receded. When I got to my room, the bed had not been made and it was obvious that there was not going to be any room service. I left that hotel feeling very bad and will of course never go back there again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Suites of Sugar Land-Stafford

Reviewer score

3
5.01.0
Super sixer
Business
Los Angles, CA
Aug 6, 2012

Just the minimum

Just the minimum. Ok for overnight stay and for the location. Room's cleanliness was not upto the mark. Had roach in bathtub.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Suites of Sugar Land-Stafford

Reviewer score

1
5.01.0
UM Girl
Business
Milwaukee, WI
May 28, 2012

Stay Far Far Away

This place is repulsive. The mattress and box spring were incredibly stained. The sheets were dirty. The walls were dirty. The lampshades were dirty. This place was so repulsive I demanded a refund from Orbi**upon arrival. Do yourself a favor and go 100 yards away and check into the Extended Stay like I did. This place shouldn't be an option to book on Orbi**.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Suites of Sugar Land-Stafford

Reviewer score

1
5.01.0
ClayMan
Business
Tulsa, OK
May 7, 2012

Not pleasant :(

Check in was delayed from 2PM to 7:30PM (I was told it would be another 45 minutes when I tried to check in at a quarter to 6, came back at 7:15 and they were still cleaning my room, the cleaning crew let me in my room and so I didn't discover that my first key wasn't keyed properly until the next morning because I got locked out, I was locked out because I had to run to the store to buy an iron (they didn't have an iron or an ironing board in my room). The smoke detector kept chirping because the batteries were low, I eventually ripped it off the ceiling :o so I could get to sleep.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Suites of Sugar Land-Stafford

Reviewer score

1
5.01.0
scada guy
Business
tulsa, ok
May 3, 2012

Clean, but worn out

Check in was a comedy of errors, people running to and frow, trying to find rooms that were cleaned, had working equipment, and rekeying locks on the fly. WiFi worked ok. Sheets and towels were clean. But everything else about the room was just totally worn out.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Suites of Sugar Land-Stafford

Reviewer score

3
5.01.0
JRIC
Business
Corpus Christi, TX, USA
Nov 7, 2011

Good and Cheap

Key didn't work on the first try. Security guard was very helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Suites of Sugar Land-Stafford

Reviewer score

1
5.01.0
James W
Business
Shelbyville, Tx.
Oct 18, 2011

Worst room ever!

Upon arrival to my room maintenance was painting and replacing a switch in bathroom. When he was through I looked over the room and found the bathroom door would'nt close the toilet seat was not fastened to the toilet there was urine stains on side of sink cabinet(from the splash) and the tub had mold in it.....alot of mold! This was the worst room I have ever been in! Oh yea the room stunk and the A/C didnt work. I told the maintenance guy the A/C was not working and he said give it awhile....9 hours later the room got down to 75 degrees. Never again Sun Suites!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Suites of Sugar Land-Stafford

Reviewer score

3
5.01.0
Tex.
Business
Ohio, USA
Sep 13, 2011

Great Price

The bed was extra extra firm and the internet connection was extra extra weak. Other than that, it was a very good price for a clean room in a convenient location to the freeway, shopping, restaurants, etc. I didn't use the kitchen, but it was equipped with drinking glasses, plates, bowls, utensils....but no pots & pans to cook with.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Gringo's Mexican Restaurant is nearby and the food was excellent. 59 Diner is a short walk for a wonderful breakfast.

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Suites of Sugar Land-Stafford

Reviewer score

1
5.01.0
Anonymous
Business
Springfield, VA
Jul 5, 2011

very disappointing

Had to wait 10 minute at reception desk for the reeption clerk. Rooms were dirty . found rouches on floor in one room. Second room had a nasty smell from the AC unit. when got down to recetion desk to request rooms change had to wait about 20/25 minutes for the reception to show up.After explaining the situation to the clerk. She told us she does not have other rooms avilable and if we could not stay in the same rooms we could leave. [...]. verydisappointing experience. Would not recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Suites of Sugar Land-Stafford

Reviewer score

2
5.01.0
yisa
Business
huston
Jun 15, 2011

urgly and smell

the picture and the rating on the internet is deceiving

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top