Hotel Indigo SAN ANTONIO-RIVERWALK
http://www.orbitz.com/hotel/United_States--TX/San_Antonio/Hotel_Indigo_SAN_ANTONIO-RIVERWALK.h332796/
Hotel Overview
Love this hotel!!!
We will never go to another hotel again. We stayed at Hotel Indigo a few years ago, and loved it....
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-
Vicki6
- Mar 11, 2013
Lovely Hotel
Had a very nice stay at Hotel Indgo. LOVED the patio and bar. Staff was VERY friendly. Bed was...
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kinner57
- Jan 28, 2013
Amenities
- High-speed internet
- Outdoor pool
- No smoking rooms/facilities
- General
- No smoking rooms/facilities
- Pets allowed
- Free local telephone calls
- Ice machine
- Activities
- Outdoor pool
- Golf
- Tennis
- Dining
- Bar/Lounge
- Restaurant
- Coffee maker in room
- Lounge
- Room service
- Services
- Business center
- Maid service
- Shops/Commercial services
- FAX
- Internet
- High-speed internet
- Parking
- Parking
- Accessibility
- Accessible facilities
- Room
- Satellite TV
- Phone with speaker
- Desk with lamp
- Hairdryer in room
- Cribs available
- Temperature control
- Ironing board
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Hotel Map
- Nearby airports
- San Antonio International Airport, (SAT), 8.30, MI, N;
- Area description
- Downtown, downtown
Nearby points of interest
- Buckhorn Saloon & Museum: 0.4 mi
- Majestic Theatre: 0.4 mi
- San Antonio River Walk: 0.5 mi
- The Alamo: 0.5 mi
- Aztec Theatre: 0.5 mi
- Cathedral of San Fernando: 0.6 mi
- Rivercenter Mall: 0.6 mi
- San Antonio Museum of Art: 0.6 mi
- El Mercado: 0.7 mi
- Henry B. Gonzalez Convention Center: 0.8 mi
- Tower of the Americas: 1 mi
- Alamodome: 1.2 mi
- Brackenridge Park: 1.9 mi
- San Antonio Japanese Tea Garden: 2.2 mi
- Zoo and Aquarium: 2.5 mi
- Buckhorn Saloon & Museum: 0.4 mi
- Majestic Theatre: 0.4 mi
- San Antonio River Walk: 0.5 mi
- The Alamo: 0.5 mi
- Aztec Theatre: 0.5 mi
- Cathedral of San Fernando: 0.6 mi
- Rivercenter Mall: 0.6 mi
- San Antonio Museum of Art: 0.6 mi
- El Mercado: 0.7 mi
- Henry B. Gonzalez Convention Center: 0.8 mi
- Tower of the Americas: 1 mi
- Alamodome: 1.2 mi
- Brackenridge Park: 1.9 mi
- San Antonio Japanese Tea Garden: 2.2 mi
- Zoo and Aquarium: 2.5 mi
- Botanical Garden: 2.7 mi
- Fort Sam Houston: 2.7 mi
- San Antonio Rodeo: 3 mi
- Freeman Coliseum: 3 mi
- ATT Center: 3.7 mi
- Splashtown San Antonio: 4 mi
- Missions National Historical Park: 4.9 mi
- SBC Center: 5 mi
- Lackland Air Force Base: 8.3 mi
- Morgan's Wonderland: 9.5 mi
- Sea World: 12.9 mi
- Eisenhower City Park: 14.3 mi
- Six Flags Fiesta Texas: 14.8 mi
Dining
- Bridges Bar & Bistro
- Casual upscale dining open for breakfast and dinner daily.
- Bridges Bar & Bistro
- Enjoy a view of the famous River Walk while sipping a signature cocktail - all with a Texas twist! Opens daily at 4:30 pm.
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (72)
Ratings and reviews for Hotel Indigo SAN ANTONIO-RIVERWALK
- All travelers (72) 3.8 / 5
- Business (4) 3.3 / 5
- Couples (32) 4.1 / 5
- Families (26) 3.6 / 5
- Friends (6) 3.2 / 5
- Singles (3) 3.7 / 5
- L.G.B.T. (1) 4 / 5
- Amenities:
- 3.7
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4.4
- Location:
- 3.7
- Value:
- 4.1
76%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Disappointed Dad
Beautiful hotel - Terrible experience!
My wife and I had the absolute misfortune of staying at the Hotel Indigo on a recent visit to San Antonio to see our son, who is in the Air Force. We come regularly and usually stay on the Riverwalk. We had walked down the riverwalk on Saturday, returning very late, sometime after midnight, with no problems. However, on Sunday, we did the same thing and returned to find the gate locked from the riverwalk back into the hotel. My son and I jumped the gate into the patio area, in an attempt to contact someone to get my wife through the gate. This is where the nightmare began. We ran into a man named [...], who is the nighttime front desk attendant. He told us he would not open the gate. We explained to him we were staying in the hotel and didn't know what to do to get my wife back inside. He said we would have to walk around, and flat out refused to accommodate us. Extremely upset at this point, I had to jump back over the fence to take my wife down and around, about a block to get to the front of the hotel, where [...] then refused to open the front door. Having expressed my frustration with his policy and refusal to help us as I walked away apparently upset [...]. (Yes I was yelling about his policy and the hotel, using a fair share of profanity, but I was back over the fence and on my walk around the block at that point, no where near [...]) When my son let us in through the front door (he had remained inside the hotel), [...] told us he called the police and we needed to leave the hotel. I explained to [...] that we were staying through Tuesday, and he told me we weren't anymore. We would have to check out immediately.Main problems as we see it:-[...] should never be left unattended to deal with guests in any way. He is in the hospitality industry after all. He should be made aware of that.-We did NOT receive any hotel information on check-in and there wasn't any in our room. We had no idea of any of the hotel amenities, including riverwalk access hours, etc. We looked for it and sought it out the next morning. We could not find anything in our room or posted in the common areas of the hotel. (We had no problem the night before, so we didn't expect a problem on Sunday)-Even though there is a policy in place (that wasn't communicated to any of us upon check-in), occasionally an exception should be considered, when simply unlocking the gate to let my wife through would have taken considerably less time than his alternative.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 1
- Room comfort:
- 4
- Location:
- 2
- Value:
- 2
Dining tip:
Long walk from hotel
While on the Riverwalk, this hotel is an extremely long walk to the main dining/entertainment areas.
Reviewer score
Would not recommend
DallasFan232
Bad Hotel
Overall, bad hotel. One of the worst I've ever stayed at. Service was ok. This place is far from everything, does not have any amenities, no breakfast, it says a water taxi is included...ITS NOT! They charge you for EVERYTHING..decor was nice but not worth the price at all. I do not recommend this hotel. Oh and my room was never cleaned. Horrible hotel. Don't stay here.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 1
- Value:
- 1
Dining tip:
Long walk from hotel
It will take you about 20 minutes to walk to the nearest decent restaurant on the riverwalk. The location is not convenient at all...I recommend staying somewhere closer to the middle.
Reviewer score
Would recommend
Anonymous
Hotel Indigo Riverwalk
The staff was extremely nice and went out of their way to accommodate us
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Time-saving tip:
Short walk from hotel
If returning to the hotel late you must enter at the main entrance because they lock the riverwalk gate entrance
Reviewer score
Would recommend
Anonymous
Good and Bad
the thing I did not Like about the Hotel is that they locked the gate to go down to the riverwalk very early. but other than that it was very cool Hotel. only 5 buks for a taxi to get to the Bar areas. will def. come back hope they send me a discount
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would not recommend
An Airman's Family
The good,the bad and the ugly truth
The hotel was pleasant and that's about it. The rooms were humid and left a musty smell on my clothes. Having to pay 14.00 a day for a half lit crammed parking area was not worth it. [...] The Phitness room...yes that's how it's spelled on the door was clean and the equipment was new. It also had a large flat screen tv.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 1
- Hotel staff:
- 3
- Room comfort:
- 2
- Location:
- 2
- Value:
- 2
Time-saving tip:
Long walk from hotel
if you're in a hurry to get somewhere on the Riverwalk and use the water taxi be patient. It takes along time to get one. We had to stand in line for over an hour to get back to the hotel. The water taxi's were all full and were on "tours" so they could not take just us regular guests. It's cheap to take the land taxi and much faster. The fare was for $5.00 pretty much anywhere downtown before 7pm and jumps to $6.00 after 7pm.
Reviewer score
Would recommend
Anonymous
What a wonderful place to stay!
The Hotel Indigo was such a wonderful place to stay. The staff was extremely friendly and helpful. The bartender (Joneal) was so entertaining and so much fun. You have to walk about 10 minutes to get to the hub of the riverwalk excitment but it's worth the walk. Everything about this hotel was spot on. We couldn't have asked for a better more relaxing place to just get away and enjoy our marriage.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Nice hotel
The hotel & staff were nice. The riverwalk was beautiful and the hotel was not right were all of the other bars and clubs were, which made it nice because you could just take a quick river taxi ride and go to all of the activites and not have to listen to it all night.Tons of things to do all within 5 minutes of this location.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Anonymous
Anniversary Trip
Great trip- would do it again
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
Convenient location
Reviewer score
Would not recommend
Anonymous
Over priced / Not as clean as it could b
Had to request a new comforter because ours was covered in stains. Shotty workmanship in the details of the hotel and the bathroom smelled like urine when we arrived.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 2
- Value:
- 2
Reviewer score
Would recommend
Anonymous
GREAT LOCATION FOR THE VALUE
LOCATION WAS VERY GOOD. THE VALUE WAS EXCELLENT FOR THE LOCATION ON THE RIVERWALK. WE WILL RETURN AND RECOMMEND TO OUR FRIENDS.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
WAS A SHORT WALK TO THE MAIN RIVERWALK. THE LOCATION WAS VERY QUIET
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