$84 Avg/night
Rate and special offer based on Check-in: May 24, 2015 Check-out: May 26, 2015

Hilton San Antonio Hill Country Hotel & Spa

3 stars
View map of 9800 Westover Hills Blvd., San Antonio, TX 78251

Hotel Overview

Reviewer score
3.5
out of 5
48 reviews
mini vacation

Good overall a little problem connecting to the wifi See full review

  • vaninasoto
  • Apr 29, 2014
Excellent

Wow. What I can say is perfect on everything. I will choose this hotel next time. See full review

  • hhat
  • Mar 13, 2014
Top notch relaxation in wonderful natural surroundings
Exposed beams, rich wood, a flagstone fireplace and cozy sofas in the bar create a relaxed atmosphere in the heart of San Antonio's hill country. The Hilton San Antonio Hill Country offers guests everything in one place, from traditional Texan food to a choice of three outdoor pools and a range of spa treatments. The Hill Country bar, which is located in the middle of the hotel, brings the beauty of the surroundings close to guests, thanks to its sweeping bi-fold doors. Special children's activities and menus make this hotel a great family venue.
3 Reasons To Stay:
  • A peaceful retreat tucked away in Texas' hill country

  • Fitness centre, spa and three swimming pools offer chances to rejuvenate and relax

  • Close to downtown San Antonio and other area attractions, including Sea World

Hilton San Antonio Hill Country Hotel & Spa Rooms
The Hilton San Antonio Hill Country hotel has a mix of rooms and suites, all designed with comfort in mind. Standard rooms are decorated in a Texas ranch style. Calm earthy tones on the walls and linen reflect the natural beauty of the hotel's country location. Marble bathrooms have generous baths, perfect for relaxing after a busy day, while large LCD televisions and high speed Internet provide a range of entertainment options. The hotel has a number of one-bedroom suites, decorated in a rustic ranch style. Suites offer an extra touch of luxury with rainforest showerheads, double sinks and large baths with spa jets in the marble bathrooms. Enjoy a good night's sleep in both standard rooms and suites with well-sprung mattresses, down comforters and 250-thread count sheets. Business travelers can appreciate large work desks and ergonomic chairs. The Hilton San Antonio Hill Country provides a number of accessible rooms featuring the same ranch-style décor and amenities as standard rooms. Accessible rooms offer extra features, such as roll-in showers and lowered beds.
Things To Do:
  • SeaWorld Adventure Park (0.7 mi/1.2 km)
  • La Cantera Shopping Area (12.9 mi/20.8 km)

  • Six Flags Fiesta Theme Park (14.8 mi/23.9 km)

  • River Walk (15.3 mi/24.6km)

  • San Antonio Children's Museum (17.8 mi/28.7 km)

  • San Antonio Zoo (19.5 mi/31.4 km)

Recommendations for you

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Amenities

  • WiFi
  • Pool
General
Pet friendly
Activities
Pool
Exercise gym
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Dining

Restaurant
onsite

Hotel Policies

Check-in:
4:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Hilton San Antonio Hill Country Hotel & Spa

Overall score

3.5 / 5
5.01.0
48 out of 48
Amenities:
3.8
Cleanliness:
3.6
Hotel staff:
3.9
Comfort:
3.9
Location:
4.4
Value:
3.5

75% would recommend to a friend.

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Review of Hilton San Antonio Hill Country Hotel & Spa

Reviewer score

1
5.01.0
Christy L.
Business
The Woodlands
Mar 23, 2015

very bad experience

I had called the hotel around 1pm the day of our arrival to verify that we would be there, but wouldn't be checking in until ~6pm. I also verified that we had 2 queen beds (which is what I reserved). The staff member who I spoke to did verify this. We arrived at the hotel ~ 6pm only to find out that the hotel was "sold-out" and that there was only a room with a king bed left. When I questioned this, the staff member at the front desk said that the manager must have given your room away and this was all they had to offer me. They proceeded to give us breakfast vouchers for the next 2 mornings to try to make it up to us. They were also going to send a roll-away bed to our room. At this point, I didn't think I had any other choice. We went to the room. The room was tiny with 1 king bed. It felt hot in the room, so I tried to turn the air conditioner on. We didn't hear anything kick on and the room was getting no cooler. Before we proceeded to unpack more of our things, my husband called the front desk and requested that someone come and check the air conditioning unit. They very promptly send maintenance to our room and after a few minutes, the gentleman told me that the air conditioning unit was broken. He was going to see if they could move us to another room. (Although I had been told earlier, that there was no other rooms available) Shortly, he came back with a portable unit that he was supposed to put in the window. The unit would take up more room in the room (which was already small) and we were in a first floor room, therefore I didn't really feel safe having this thing in the window. With the roll-away bed alone, you could hardly move around. I asked to speak to a manager. The manager was very nice and apologized. After awhile, she offered to comp our room for the 1st night. But this still was not solving the problem. I had paid for a room with 2 queen beds and now we were stuck with a room with a king bed, a roll-away bed and a portable air conditioning unit. I then asked to be transferred to a different hotel. After another 30 min, she came and told us that they would transfer us to the Hyatt Hill Country Hotel and Spa. We arrived at the new hotel around 9 pm. The Hyatt was wonderful!! But I will never even attempt to make a reservation at the Hilton again. We wasted 3 hours of our first night with a lot of hassle!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
3
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

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Review of Hilton San Antonio Hill Country Hotel & Spa

Reviewer score

4
5.01.0
kkoutarou88
Business
Houston
Dec 4, 2014

Good location for sea world

I think it is good location for sea world. The shuttle bus from hotel to sea world is available. Staff was friendly, I requested king bed room if available, so she changed to that one.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Hilton San Antonio Hill Country Hotel & Spa

Reviewer score

3
5.01.0
Nicole licensed re agent
Business
Fredericksburg, TX
Sep 22, 2014

Needs help!!!

Could not charge my cellphone or laptop (elec plugs not operational in entire room) so could do very little work. When checking out manager was very meek should not be in a manger position.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Hilton San Antonio Hill Country Hotel & Spa

Reviewer score

4
5.01.0
Houston Mommy
Business
Houston,Tx
Aug 25, 2014

Close to Seaworld

We like the shuttle to seaworld, it cost $10 per room per stay

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Seaworld is right around the corner.

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Review of Hilton San Antonio Hill Country Hotel & Spa

Reviewer score

4
5.01.0
Got engaged
Business
Columbia sc
Jul 21, 2014

Enjoyed the stay

I spent 4 days at the hotel and I have to say the staff was great. Get a balcony view and it would be just about perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Hilton San Antonio Hill Country Hotel & Spa

Reviewer score

4
5.01.0
C. Griswald
Business
Houston
Jul 6, 2014

Great family hotel

We stay here when we go to Seaworld. It's a nice value hotel. Beds are comfortable. Pool is really nice for kids and adults.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hilton San Antonio Hill Country Hotel & Spa

Reviewer score

1
5.01.0
sweets1114
Business
Dallas, Texas
Jul 3, 2014

Stay away!!!

I called the hotel at 4pm to make sure that they knew that we would be arriving around 10-11pm at night, and to ensure that they would not give our suite away. They said this will not be a problem, and if we thought we were going to arrive any later than midnight, to call them back. We arrived at 10:30 pm, and upon check-in, the lady at the front desk called Housekeeping to make sure the room was clean. Housekeeping lady responded “oh, I think so.” The lady at the Front Desk then responded with “Well it says clean in the computer, can you please double-check?” Mind you, we’ve been driving since 3:45pm and we wanted to go to sleep. Ten minutes later, she said ok now the room is clean. How can they clean a room in 10 minutes? Well, they couldn’t – the bathroom was still dirty! But we were tired, and so we just went to bed. We got up the next morning, and immediately left for a fun day at Sea World. When we returned around 4:30pm, I put my daughter in the shower (the tub was the dirty part of the bathroom) and discovered that the drain was clogged. So my husband called the Front Desk and asked them to send someone up in about 30 minutes my daughter and then I were bathing. Less than 5 minutes later there was a knock at the door and it was the repairman. My husband said that we weren’t expecting anyone to come until later because we were still bathing, and politely asked that he come back in a little while so that we could finish up. He said he didn’t know what time he could come back, or even if he could come back that day at all. So I had to get out of the shower with shampoo still in my hair so he could fix it. While it was nice to get such immediate service, given the fact that we were inconvenienced in the first place, it was like the hotel staff’s convenience mattered more than that guest’s convenience. A little later after we all cleaned up, we went down to the hotel’s restaurant to have dinner,only to discover an empty dining room. The new chef comes out of the kitchen and notices us there and asked if he could help us. We explained that we wanted to be seated for dinner, at which point he explains that the hotel is under renovations and that the restaurant was closed. (No mention of this at all at the front desk when we checked in!) He then went on and on about how he is revamping the menu and how great it will be, and it will open **next week**. Well, what do I care about next week when I am there now?! He then said that they were serving the full menu at the bar. Right..as if I want to bring my toddler to have dinner at a bar. We ended up at the Chili's less than a mile away. To top it all off, the morning we were supposed to check out of the hotel, we get the final bill and a survey asking us to rate how they did. The survey was addressed to the woman in the room next door! And when I compared my hotel bill against what I paid via this site, the numbers didn’t add up. So I went to the front desk, and they told me that their version of the bill was right, and that it was not their fault, but this site’s fault. Meanwhile at the Front Desk, they didn’t even bother to go through the math on the bill as they just dismissed it as a problem with this site. This has not yet been resolved as I now need to contact the hotel again to get my refund because this site proved to me that it was the hotel’s fault. After this exchange, I informed them that I got the wrong survey information – after all, isn’t that a privacy issue? – and they didn’t even seem concerned about it. I filled out the survey with a shorter version of everything from this review, and haven’t heard anything back from them. No one cares about the guests there, and I think everyone that works there is under some kind of training program. There is no way that a professional team is running that hotel. Stay away! There are plenty of nice hotels in the area that are just as close to Sea World as this horrible place.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of Hilton San Antonio Hill Country Hotel & Spa

Reviewer score

4
5.01.0
Southernbell83
Business
Athens,TX
Jun 7, 2014

Great family vacation

My family and I had a great two days. We enjoyed the smores at night along with a movie. My boys enjoyed the pool most. We will definitely be back

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hilton San Antonio Hill Country Hotel & Spa

Reviewer score

2
5.01.0
txicenfire
Business
Houston, Texas
May 26, 2014

lacking value

Although it was only for one night. It was an expensive stay. It was a nice hotel but definitely not worth money not being a highly rated hotel. Thought bathroom was okay but not what was expected. Surrounded by private residence so nothing spectacular. If visiting sea world or fiesta texas, an added expense not worth the value for a place to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
2
Value:
1
Trip purpose:

Business

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Review of Hilton San Antonio Hill Country Hotel & Spa

Reviewer score

5
5.01.0
vaninasoto
Business
houston, tx
Apr 29, 2014

mini vacation

Good overall a little problem connecting to the wifi

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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