$149 Avg/night
Rate based on Check-in: Sep 7, 2015 Check-out: Sep 8, 2015

Hilton Palacio del Rio

4 stars
View map of 200 South Alamo Street, San Antonio, TX 78205

Hotel Overview

Reviewer score
4.1
out of 5
133 reviews
Our anniversary stay at the Hilton.

It was very nice. Everyone was helpful and the wait staff genuine, Ice was convenient to the room... See full review

  • Randall D.
  • Aug 19, 2015
Awesome weekend trip

very beautiful hotel, staff were very friendly, rooms were very cleaned, I would recommended this... See full review

  • g1234mjikoy
  • Jul 28, 2015
The Hilton Palacio del Rio is well-situated for a business trip or some serious sightseeing. With its location on the River Walk, right across the street from the Henry B. Gonzalez Convention Center, just two blocks from the Alamo and next door to the Arnesan River Theatre and La Villita, there is much to do very close by. The Hilton Palacio Del Rio has the longest consecutive 4 Diamond AAA rating in San Antonio. Each room has a private balcony with its own luxurious view of downtown, and there are four different restaurants and bars to choose from.
Rooms

Every room features a private balcony with panoramic views of San Antonio, and has classic Spanish décor with creamy, muted tones and burnished brown wood. In-room entertainment is provided by a 37-inch flat-screen TV with on-demand programming. Hilton Serenity Collection bedding with 250-thread count sheets is comfy, and luxurious Crabtree & Evelyn La Source bath amenities are replenished every day.

Property features

Keeping the longest consecutive recipient of the AAA 4 Diamond award in San Antonio means dedicated service and commitment to excellence are every day goals of the Hilton Palacio Del Rio.  Ibiza Patio Restaurant & Bar hosts live music Friday and Saturday nights. For a rousing sing-along with an Irish brogue, hop in to Durty Nelly's for a pint. Guests can check out the latest score at Tex's Riverwalk Sports Bar & Grill.

Highlights
  • Next door to Arnesan River Theatre and La Villita and two blocks from the Alamo
  • Private balcony in every room
  • In-house dining at four locations
  • Business center offers audio/visual rentals, computer work stations, mail, shipping and courier services
Nearby attractions
  • La Villita (0.1 mi./0.1 km)
  • River Center Mall (0.1 mi./0.2 km)
  • Institute of Texan Cultures (0.5 mi./0.9 km)
  • El Mercado (0.7 mi./1.1 km)
  • Hertzberg Circus Museum (0.7 mi./1.1 km)
  • Brackenridge Park (2.7 mi./4.4 km)
  • Fiesta Texas (14.2 mi./22.8 km)
Business
  • Audio/visual and cell phone equipment rentals available in the business center, along with computer workstations.
  • Shipping, packaging, and typing service
  • Meeting and conference rooms
Transportation
  • Amtrak Station (0.6 mi./1 km)
  • San Antonio International Airport (7.7 mi./12.4)
Policies
  • Secure, covered self parking is $22 per day; valet parking is $35.50
  • High-speed wired and wireless internet access is available for a fee

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Amenities

  • WiFi
  • Non Smoking
General
Non Smoking
Pet friendly
Activities
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Nearby points of interest

  • Henry B. Gonzalez Convention Center: 0.2 mi
  • Rivercenter Mall: 0.2 mi
  • Aztec Theatre: 0.3 mi
  • The Alamo: 0.3 mi
  • Buckhorn Saloon & Museum: 0.3 mi
  • Majestic Theatre: 0.3 mi
  • Tower of the Americas: 0.3 mi
  • San Antonio River Walk: 0.3 mi
  • Cathedral of San Fernando: 0.4 mi
  • Alamodome: 0.6 mi
  • El Mercado: 0.7 mi
  • San Antonio Museum of Art: 1.1 mi
  • Brackenridge Park: 2.5 mi
  • San Antonio Japanese Tea Garden: 2.8 mi
  • San Antonio Rodeo: 2.9 mi
  • Henry B. Gonzalez Convention Center: 0.2 mi
  • Rivercenter Mall: 0.2 mi
  • Aztec Theatre: 0.3 mi
  • The Alamo: 0.3 mi
  • Buckhorn Saloon & Museum: 0.3 mi
  • Majestic Theatre: 0.3 mi
  • Tower of the Americas: 0.3 mi
  • San Antonio River Walk: 0.3 mi
  • Cathedral of San Fernando: 0.4 mi
  • Alamodome: 0.6 mi
  • El Mercado: 0.7 mi
  • San Antonio Museum of Art: 1.1 mi
  • Brackenridge Park: 2.5 mi
  • San Antonio Japanese Tea Garden: 2.8 mi
  • San Antonio Rodeo: 2.9 mi
  • Freeman Coliseum: 2.9 mi
  • Fort Sam Houston: 3 mi
  • Zoo and Aquarium: 3.1 mi
  • Botanical Garden: 3.1 mi
  • ATT Center: 3.7 mi
  • Splashtown San Antonio: 4.1 mi
  • Missions National Historical Park: 4.2 mi
  • SBC Center: 5.1 mi
  • Lackland Air Force Base: 8.2 mi
  • Morgan's Wonderland: 9.9 mi
  • Sea World: 13.1 mi
  • Eisenhower City Park: 15 mi
  • Six Flags Fiesta Texas: 15.4 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Hilton Palacio del Rio

Overall score

4.1 / 5
5.01.0
133 out of 133
Amenities:
4
Cleanliness:
4.4
Hotel staff:
4.5
Comfort:
4.5
Location:
4.8
Value:
3.9

89% would recommend to a friend.

Sort by:
Review of Hilton Palacio del Rio

Reviewer score

5
5.01.0
Randall D.
Couples
N/A
Aug 19, 2015

Our anniversary stay at the Hilton.

It was very nice. Everyone was helpful and the wait staff genuine, Ice was convenient to the room which was nice and had a balcony that we used everyday in the morning. The elevators were fast (pay attention to the programming of the elevator for your floor as there are no buttons to push inside the elevator). The only draw back was there was one occasion when I needed a restroom on the 1st floor and there wasn't on for public use. Had to go to the second floor...a hassle.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Hilton Palacio del Rio

Reviewer score

5
5.01.0
g1234mjikoy
Friends
edinburg
Jul 28, 2015

Awesome weekend trip

very beautiful hotel, staff were very friendly, rooms were very cleaned, I would recommended this location to all my friend and family

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of Hilton Palacio del Rio

Reviewer score

3
5.01.0
glenn l.
Couples
austin
Jun 12, 2015

Great Location

Not as much bang for your buck as most places on the Riverwalk. Great Location

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
2
Trip purpose:

Couples

Review of Hilton Palacio del Rio

Reviewer score

4
5.01.0
GiGi USA
Couples
HOUSTON
May 28, 2015

Great weekend!

The hotel is very well located in the middle of everything. In the outside looks a bit outdated but the rooms are (I guess) renovated and they look great! We got a big room with a nice balcony overseeing the Riverwalk. The breakfast is awesome and you can seat outside by the riverwalk. Dont miss the Pub downstairs. Great fun!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Review of Hilton Palacio del Rio

Reviewer score

5
5.01.0
YG18
Friends
Houston
Apr 6, 2015

Awesome

Nice place for a weekend getaway. Like the view from the balcony.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of Hilton Palacio del Rio

Reviewer score

4
5.01.0
Mikki S.
Couples
N/A
Jan 5, 2015

great location and value

Perfect location and great rate. Room was not fancy but clean. Watch out for valet parking price... $40??. I'll park a block away and walk next time. Easy check in/out. Noisy neighbors and cleaning crew on our floor. Will stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Review of Hilton Palacio del Rio

Reviewer score

4
5.01.0
Ron husband
Couples
Houston
Oct 22, 2014

Anniversary!

I wanted a special experience for our anniversary; everything was great, the hotel was very nice, great location. Desk staff was outstanding; when I asked for help with a phone number to the tower of america to make dinner reservations, the staff offered to do that for me, this is what I call service and a step above. However; on the night of my anniversary, we returned from a beautiful day of sight seeing, shopping and dinner, I wanted to cap off the evening with a carriage ride. My wife had been commenting all day about those rides so I decided to treat us to a ride. I asked the front desk for information on the carriage rides; they directed me to the concierge, when I asked the concierge if they had any information on the carriage rides, he said yes but could not even produce a business card, map, price list, he was rifleing thru his wallet for a phone numeber, while a second staff member was rifling thru the desk for information. All they could give me was a phone number after looking it up on the computor with a word of advice that they are very pricey, I asked if they new if they accepted credit cards, they said no they do not. Well the next day we were out late, and I approached one of the carriage drivers and asked if they accept credit cards, they said yes, we all do. I was very dissapointed in the concierge service or lack of it; since I wanted to cap off my anniversary night with a carriage ride, and did not based on the concierge mis-information on form of payment. But, I must say I would return again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Couples

Review of Hilton Palacio del Rio

Reviewer score

4
5.01.0
DT Rider
Business
Santa Barbara, Ca
Oct 20, 2014

right on Riverwalk

nice hotel, right on river walk. beware the parking FEES $30-40/night.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Hilton Palacio del Rio

Reviewer score

3
5.01.0
HoustonTraveller2014
Family
Houston,TX
Aug 26, 2014

Good Hotel but did not meet the commitment

We booked a king size bed. We did not notice that it wasn't King size till we actually went to sleep at mid night. At that time we were too tired to complain about it or request a room change. At checkout next morning I did tell the guy on the reservation desk about the issue. He claimed that our room 1819 did have a king bed. We had no time to spend our valuable time validating our claim. --> If someone from Hitlon is reading please do check the bed size. Other than that the hotel was nice and clean, is well located in San Antonio on the river walk.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Family

Sightseeing tip: Short walk from hotel

Boat ride starts right under the hotel

Review of Hilton Palacio del Rio

Reviewer score

4
5.01.0
The sprinkler man
Family
Mansfield TX.
Aug 24, 2014

Late summer get away

The hotel and staff were excellent. Upon arrival we "up-graded" to a river view (45.00) but little did we know in our room at 5:30am the elevators start roaring!! All in all it was great (Minus the elevator traffic).

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
3
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Family

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