$84 Avg/night
Rate and special offer based on Check-in: Apr 22, 2014 Check-out: Apr 23, 2014

Country Inn & Suites By Carlson, Lackland AFB (San Antonio), TX

2 stars
6502 Old Highway 90 West, San Antonio, TX 78227
Hotel Overview
Reviewer score
3.4
out of 5
39 reviews
Family Trip

The hotel was very clean and the staff was friendly and helpful. The room was comfortable and the... See full review

  • Motorhead
  • Feb 14, 2012
Great place to stay

Great place to stay . Was there for my sons Air force Graduation and the Hotel was about 15 to 20... See full review

  • Warren
  • Aug 17, 2011
Our new 74 room hotel is 100% smoke free with complimentary hot breakfast, complimentray Wi-Fi, outdoor swimming pool & hot tub, business center, fitness center, guest laundry, 1500 square foot meeting room that can accommodate up to 90 people. Hotel is conveniently located at Lackland Air Force Base at Old Highway 90 West and 5 miles away from Sea World. Enjoy the Read It & Return lending library while sitting in the cozy lobby next to the fireplace with a cookie and cup of coffee.

Amenities

  • High-speed internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Ice machine
FEMA approved
Phone service
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Exercise gym
Jacuzzi
Golf
Tennis
Outdoor tennis
Dining
Restaurant
Coffee maker in room
Vending machines
Services
24 hour front desk
Business center
Maid service
Guest laundromat
Express checkout
ATM/Cash machine
Security
Wake-up service
Multilingual
In-Room Safe
Meeting/Banquet facilities
Barber shop
Conference facilities
Copy service
Internet
High-speed internet
Transportation
Courtesy car
Parking
Free parking
Outdoor parking
RV or truck parking
Truck parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Accessible rooms
Accessible parking
Grab bars in bathroom
Room
Television with cable
Kitchen
Free newspaper
Hairdryer in room
Microwave
Fire alarm with light
Sofa bed
Iron
Ironing board
Smoke detectors
Sprinklers in rooms

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Hotel Map

29.4067 -98.6175
Area served
City Center
Nearby airports
SAN ANTONIO INTL, (SAT), 18.20, MI, SW;
Area description
City Center, This hotel is located near the city.

Nearby points of interest

  • Lackland Air Force Base: 1.3 mi
  • Sea World: 6.1 mi
  • El Mercado: 7.3 mi
  • Cathedral of San Fernando: 7.5 mi
  • San Antonio River Walk: 7.7 mi
  • Aztec Theatre: 7.7 mi
  • Majestic Theatre: 7.8 mi
  • Buckhorn Saloon & Museum: 7.8 mi
  • Henry B. Gonzalez Convention Center: 8.1 mi
  • Rivercenter Mall: 8.1 mi
  • The Alamo: 8.1 mi
  • Tower of the Americas: 8.1 mi
  • Alamodome: 8.3 mi
  • San Antonio Museum of Art: 8.4 mi
  • Missions National Historical Park: 8.8 mi
  • Lackland Air Force Base: 1.3 mi
  • Sea World: 6.1 mi
  • El Mercado: 7.3 mi
  • Cathedral of San Fernando: 7.5 mi
  • San Antonio River Walk: 7.7 mi
  • Aztec Theatre: 7.7 mi
  • Majestic Theatre: 7.8 mi
  • Buckhorn Saloon & Museum: 7.8 mi
  • Henry B. Gonzalez Convention Center: 8.1 mi
  • Rivercenter Mall: 8.1 mi
  • The Alamo: 8.1 mi
  • Tower of the Americas: 8.1 mi
  • Alamodome: 8.3 mi
  • San Antonio Museum of Art: 8.4 mi
  • Missions National Historical Park: 8.8 mi
  • San Antonio Japanese Tea Garden: 9.3 mi
  • Brackenridge Park: 9.3 mi
  • Zoo and Aquarium: 9.6 mi
  • Botanical Garden: 10.3 mi
  • Fort Sam Houston: 10.6 mi
  • San Antonio Rodeo: 10.8 mi
  • Freeman Coliseum: 10.8 mi
  • ATT Center: 11.6 mi
  • Splashtown San Antonio: 11.9 mi
  • SBC Center: 12.9 mi
  • Six Flags Fiesta Texas: 14.7 mi
  • Eisenhower City Park: 15.1 mi
  • Morgan's Wonderland: 16.4 mi

Dining

Garibaldi Mexican Restaurant
6739 W Old Us Highway 90
Denny's
6859 U.S. 90
iHop
1500 SW Loop 410
Taco Cabana
6867 W Old Us Highway 90
Jim's Restaurant
8211 Marbach Rd
Chili's
131 SW Loop 410
Carino's Italian
231 Loop 410 SW
TGI Friday's
111 SW Loop 410
Breakfast Room
Breakfast room off of lobby

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (39)

Ratings and reviews for Country Inn & Suites By Carlson, Lackland AFB (San Antonio), TX

Overall score

3.4 / 5
39 out of 39
Amenities:
3.4
Room cleanliness:
3.9
Hotel staff:
4.2
Room comfort:
3.8
Location:
3.3
Value:
3.4

64% would recommend to a friend.

Sort by:
Review of Country Inn & Suites By Carlson, Lackland AFB (San Antonio), TX

Reviewer score

3
not returning
Tonawanda, NY
Sep 4, 2013

Left me wondering

The staff, though friendly, not all of them know the city. When I called to verify, before I booked that location, I asked if it was close to Fort Sam Houston.. The response lead me to believe it was 10 minutes away. However 20-25 depending on the traffic. Locations for places to dine out left staff baffled. The room was clean , but had mold issues in the bathroom, coffee maker wasn't the best, had to hold down the start button. The lounge closes early, and we were not informed that the hours of operation can change at their discretion. We came back to the hotel to relax from a hot day, and ended up just going to our room.. The costly breakfast make me know that I will be going some where else when I return to San Antonio . We also found a shot gun shell out side our room on the window ledge.. There were many families with children at this hotel.. Why is amo aloud to be brought into the building at all?????

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Dining tip: Short drive from hotel

Drew's Steak house... and so much more. Some of the menu is pricey, but you can work out a very lovely dinner. We were treated very well.

Review of Country Inn & Suites By Carlson, Lackland AFB (San Antonio), TX

Reviewer score

3
TravelDad2013
Dallas, TX
May 28, 2013

Average hotel, average location!

When the AC is running the entire place gets moist and the bathroom floor is slippery. That is kind of odd! The location is ok as not a lot around it. A little bit away from SeaWorld. You pay for what you get, an average value.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
2
Review of Country Inn & Suites By Carlson, Lackland AFB (San Antonio), TX

Reviewer score

2
Courtnaye
Baltimore, MD
Feb 4, 2013

Very Average

Broken refridgerator and microwave in room reported to front desk. never got fixed. Called twice to report problem.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
2
Value:
2
Review of Country Inn & Suites By Carlson, Lackland AFB (San Antonio), TX

Reviewer score

2
Air Force Dad 2013
Oregon
Jan 31, 2013

Good and Bad

Desk staff was excellent! Friendly, offered help and answers to every question about the local area and directions. Room was very clean, beds comfortable, extra pillows were a nice touch. No screen on the window so fresh air without bugs was impossible. Kitchen/dining room and staff were not good, but better than the food! Understaffed, appeared that we were an inconvenience to them. The food was warm and seasoned but not much good beyond that. Location was convenient for access to Lackland AFB but park in the front of the hotel near a camera at night; the surroundings are not very comforting or secure. Lots of barbed wire, barred windows, abandoned and tagged buildings. Makes the hotel easier to find though!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Time-saving tip: Short drive from hotel

Study your road maps before you go to Texas. The roads are poorly marked and advanced warning is non-existant.

Review of Country Inn & Suites By Carlson, Lackland AFB (San Antonio), TX

Reviewer score

2
Tiffany NGo
Houston
Aug 20, 2012

Hotel hospitality

It was not good, we never saw any big hotels like holiday in that don't provide breakfasts at all.. To compete with economy condition hotels should have done more than just provide breakfast. The receptionist did not know local informations from SEaworld to the hotel where she works, this is not exceptable! Room services don't exchange towels unless you ask got them. Overall experience at this hotel is not recommend to anyone. They have lots of room to improve if they want to keep their business.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
4
Location:
1
Value:
2
Review of Country Inn & Suites By Carlson, Lackland AFB (San Antonio), TX

Reviewer score

3
PenguinGuy
Dallas, TX
Jun 17, 2012

Sea World Trip

The room itself was great. The hotel had a homeless cats problem. The side door leading into the hotel didn't lock (a little disconcerting.) We chose this hotel as it stated "Sea World Area" but was a 15 minute drive to the actual park. Hotel staff could you some customer service training as they never once referred to me by my sir name. (e.g of what I was expecting: Good Evening Mr. Heath, This is John Doe, with guest services, how may I be of assistance). The front desk agent just answered "Guest Service" with no enthusiasm in his voice. I had asked for one soft pillow and one firm pillow he said he would check with the housekeeping department to see if they had any extra. I had to call back down to the front desk 15 minutes later to find out the status on the pillow search and he said his housekeeping never responded. I have worked in hotels before and I would call the guest back within 5 minutes to check to make sure they had gotten their request and if not that I would look into it and then call back 5 minutes later to double check again. The hotel could use some signage on along the road because if you are unfamiliar with the location of the hotel, you may end up driving right by it as we almost did this once or twice. With this all said we were very comfortable in the room given that we were only there for two nights and our main visit was for Sea World.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
2
Room comfort:
5
Location:
2
Value:
3
Review of Country Inn & Suites By Carlson, Lackland AFB (San Antonio), TX

Reviewer score

3
koaster
Rockford, IL, USA
Apr 16, 2012

It was ok

Not in the greatest part of town, but of you are going for an airforce graduation it is nice because it is really close to the base. The room did not seem very clean, and the shower drain was clogged.. gross! Not the worst place I have slept, but definitely not the best. Also, breakfast will cost you some money..

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of Country Inn & Suites By Carlson, Lackland AFB (San Antonio), TX

Reviewer score

4
teerich
Scappoose, OR 97056, USA
Feb 14, 2012

Great BMT Graduation Choice

The staff was AMAZING. Other reviewers commented on this, but I didn't realize what a difference a staff can make. Everyone went out of their way to be genuinely friendly and helpful. From the restaurant to housekeeping to the front desk to the lounge, the staff was wonderful. The accommodations are literally a couple minutes from Lackland AFB. Our room was an avererage Holiday Inn (clean and comfy), but the staff made our stay outstanding. We would definitely stay here again if we needed to be near the base.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Country Inn & Suites By Carlson, Lackland AFB (San Antonio), TX

Reviewer score

5
Motorhead
New Jersey, USA
Feb 14, 2012

Family Trip

The hotel was very clean and the staff was friendly and helpful. The room was comfortable and the location was great. We were 5 minutes from Lackland AirForce Base which worked out perfect to go to see our Airmen's graduation. We were also close to downtown San Antonio and all the attractions, the Riverwalk, Tower of Americas, Sea World, etc. another plus is the hotel was only about 20 minutes from San Antonio Airport. If your coming to San Antonio for an Airmen graduation or just to sightsee this is a great economical place to stay. About the only negative thing I could say is the lack of a Bible provided in the room,which to me is important.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

Check out the Riverwalk which has everything from great shopping to great dining to great night life and entertainment. A must see!

Review of Country Inn & Suites By Carlson, Lackland AFB (San Antonio), TX

Reviewer score

4
NYer
New York, NY, USA
Oct 13, 2011

Dependable with very nice service

The staff was amazingly nice and friendly and helpful which made it seem better even tho it was in fact, overall just your average Holiday Inn.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
4
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