$84 Avg/night
Rate and special offer based on Check-in: Sep 27, 2014 Check-out: Sep 28, 2014

Hilton Garden Inn Dallas/Richardson

3 stars
1001 W President George Bush Turnpi, Richardson, TX 75080
Hotel Overview
Reviewer score
4.0
out of 5
11 reviews
More than I expected

Really nice HGI facility. I've always been a fan of HGI properties, but this one was really good.... See full review

  • Hrncirwt
  • Aug 3, 2013
A fantastic property

This was our second time at Hilton Garden Inn. The value we get for this hotel is unbelievable. The... See full review

  • R. Simon
  • Jul 3, 2013
A Full-Service Experience in a Boutique-Style SettingThe Hilton Garden Inn Dallas/Richardson invites guests to enjoy signature hotel services and amenities in a modern property and convenient location.With easy access to Central Expressway/US-75, the President George Bush Turnpike/TX-190, and the DART light rail, our Richardson, TX hotel is located in the Plano and Richardson Telecom Corridor, and a short drive to downtown Dallas.Minutes away from fine dining, shopping, sports and entertainment, this Richardson, TX hotel is located near multiple Dallas-area corporations and business centers, including Cisco Systems, United Healthcare, Fujitsu, and Dell. Our Richardson, TX hotel features 125 spacious guest rooms and suites with elegant furnishings and modern amenities:* One king or two queen adjustable Garden Sleep System bed* Garden Sleep System bedding package with hypo-allergenic Down Dreams pillows * Complimentary high-speed wireless and wired internet access* LCD HD TVs with complimentary, premium HD channels * Work space with Herman Miller® Mirra desk chairs* Hospitality Center in every room, with coffee maker, mini fridge and microwave* Individual, adjustable thermostats* Complimentary Neutrogena bath products, hairdryer, iron and ironing boardThe Hilton Garden Inn Dallas/Richardson caters to both the leisure guest and business traveler with added conveniences for an enjoyable stay:* On-site restaurant, full bar and contemporary lounge serving breakfast, dinner and evening room service daily * Arbor-covered terrace for al fresco dining* Complimentary guest transportation serving areas within a 5-mile radius of the hotel* 24-hour Executive Business Center* Guest-access Fitness Center by Precor® with cardio theater and free weights* Outdoor sculpture garden* Indoor saline pool and heated spa with adjoining outdoor sun deck* Guest laundry with valet dry cleaning and same-day service availableThe Hilton Garden Inn Dallas/Richardson offers turnkey events for social and corporate gatherings. With a full-service catering department and over 3,000 sq-ft of flexible event space, events at the Hilton Garden Inn Dallas/Richardson are elegant, professional and memorable:* The Prairie Creek Ballroom, a divisible space accommodating up to 175 guests* Spacious, private prefunction area ideal for buffets and break-out space* The Executive Boardroom, a conference room for up to 12 guests* On-site, full-service catering department with Kosher menu options and off-site services available* A/V capabilities, including projectors and automatic screens, customizable décor and set-ups* Complimentary high-speed wireless internet access throughout the ho

Hotel Map

33.004 -96.7397
Nearby airports
Dallas/Fort Worth Intl Airport, (DFW), 29.00, MI, E; Dallas Love Field, (DAL), 20.00, MI, W; Addison Airport, (ADS), 12.00, MI, NE;

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Reviewer score 3.4 out of 5

Amenities

  • WiFi
  • Pool
Activities
Pool
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (11)

Ratings and reviews for Hilton Garden Inn Dallas/Richardson

Overall score

4 / 5
5.01.0
11 out of 11
Amenities:
4.4
Room cleanliness:
4.5
Hotel staff:
4.5
Room comfort:
4.5
Location:
4.2
Value:
4.5

91% would recommend to a friend.

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Review of Hilton Garden Inn Dallas/Richardson

Reviewer score

4
5.01.0
Stephy Detroit
Detroit, MI
Aug 12, 2014

Great customer service

Everyone was so friendly and welcoming. Shuttle to airport was a little pricey, but everything else went well!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Review of Hilton Garden Inn Dallas/Richardson

Reviewer score

4
5.01.0
Snuffy Drea
McKinney
Jun 16, 2014

my stay

I really enjoyed my time there. This is a spot I take my daughter so that we can get away an relax.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: In Hotel

it's very quiet so you can sit back relax enjoy yourself.

Review of Hilton Garden Inn Dallas/Richardson

Reviewer score

4
5.01.0
tax pro
magnolia, arkansas
Mar 17, 2014

good good good

Had a wonderful time at this beautiful place. Location isnt the best but the hotel is wonderful and the staff were excellent!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Review of Hilton Garden Inn Dallas/Richardson

Reviewer score

4
5.01.0
2soar
Woodbridge, VA
Jan 5, 2014

Great 3 Day Stay

My son and I had a great stay in the Hilton Garden Inn when I was moving him down to college. I picked this hotel for its location near UT Dallas, price and amenities and I was extremely happy with my stay. Rooms were extremely clean and very quiet. Hotel staff was extremely courteous and helpful. I will definitely be returning.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Hilton Garden Inn Dallas/Richardson

Reviewer score

1
5.01.0
Pinky62
Austin, Tx
Sep 2, 2013

Overbooked Themselves

Not a great experience, Looked at this hotel as it was close to UTD and NEW! Problems began at check in when they put me in a King Bed room when I had booked a Two Queen Room.I was not prepared to sleep in a King bed with my grown son. When I called the desk to let them know of the mistake, they told me they had overbooked and there was nothing they could do. I immediatley called the on line travel agent since I booked through them. They negotiated with front desk while I stayed on the phone. After a few moments, On line travel agent informed me that Hilton was going to move me to another hotel with an appropriate room in order to honor the reservation. When I got to the front desk, they had found a room in the same hotel to switch me with a single guest who would be OK with a King bed. This took about an hour to work out. Once we entered our new room, the TV had no cable but after calling the front desk the TV was reprogrammed to work. Just a HUGE HASSLE! Looking elsewhere next time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Review of Hilton Garden Inn Dallas/Richardson

Reviewer score

5
5.01.0
Hrncirwt
Business
Houston, tx
Aug 3, 2013

More than I expected

Really nice HGI facility. I've always been a fan of HGI properties, but this one was really good. Friendly staff, fresh room, good workout room with multiple treadmills and elliptical machines. Full bar, and restaurant with room service was a pleasant surprise. The counter staff was awesome, the bartender was just as sweet as could be, and the housekeeping staff was friendly too! I will be back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

For the best selection of dining, go north on Custer or Coit, turn left on Park, and you will find the best selection of local and national restaurants. Stay away from the Mall on North Dallas Toll road, it's a mess with construction.

Review of Hilton Garden Inn Dallas/Richardson

Reviewer score

5
5.01.0
R. Simon
Business
CA
Jul 3, 2013

A fantastic property

This was our second time at Hilton Garden Inn. The value we get for this hotel is unbelievable. The room is clean, bedding comfortable, and the staff is friendly and hospitable. We asked for a piece of fruit and the staff immediately got us a couple of apples at 11 PM. We will continue to stay at this hotel when we're in the Dallas area

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Hilton Garden Inn Dallas/Richardson

Reviewer score

4
5.01.0
Kelly Ann B
Huntsville, Tx
Jun 3, 2013

The staff went above and beyond to accommodate our family for our stay.

Staff excellent. Rooms very nice. Staff could not get our family an adjoining room so the upgraded us to a suite which was very nice. The a/c was a little slow to get cool. Probably because there was no air in the hallway and we traveled back and forth between two rooms often. This made our rooms stuffy.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Hilton Garden Inn Dallas/Richardson

Reviewer score

5
5.01.0
D. Hill
Luling, La.
Mar 4, 2013

This hotel was great

This hotel was great. The rooms were very clean and always smell fresh. The staff was worderful and the breakfast was amazing.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Hilton Garden Inn Dallas/Richardson

Reviewer score

3
5.01.0
Familyfuninthe sun
Houston, Texas
Jun 7, 2010

Where was housekeeping?

The hotel itself is beautiful. The lobby, elevators, pool area, even laundry area were spotless. All very well-kept. The front desk staff were marvelous, and you couldn't find better service than the small restaurant in the lobby. Our room was very nice; however, the cleaning was much worse than we've ever encountered. While the room itself was immaculate, no one even cleaned it on the 2nd day of our stay. We had to call three times to finally get a maid to come and clean it, and she did it as we were getting ready to go to dinner, so she was only able to empty the trash cans and give us some toilet paper. Sunday was the same. No one showed up. By 5:00, we called, and they sent someone who arrived by 6:00. She did a very thorough cleaning job, but seriously. How ridiculous is that? We had to go to the pool area Sunday morning to steal towels in order to have some for a shower. I don't know what's going on with the cleaning staff, but we've stayed in Motel 6 and had better luck with cleaning staff than that. Very VERY disappointed with the cleaning staff and having to beg to get our room cleaned. Throughout our three-night, 4 day stay, we never had our linens changed. We had to steal towels from the pool area. Sunday morning, I gave up and laundered towels with our other laundry in their very nice laundry room for $3.00 a load. Seriously impressed with the beautiful, QUIET hotel and very comfortable beds and pillows. Our room was ice-cold when we put the A/C all the way down. That was lovely. No complaints about anything in our room: Everything was clean and worked perfectly. The food in the lobby restaurant was very good as well. I've never had a problem with the cleaning people before, and it really puts a cramp in your activities when you don't have simple things like toilet paper and towels. Other than what hopefully was a fluke with the cleaning service, we had a very nice stay. Never heard one footstep or anything from our neighbors, which tells me the walls are very well-insulated. It was a very nice hotel, and only complaint I have is the total and complete lack of cleaning.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
1
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Dining tip: Short drive from hotel

Lots of family-friendly restaurants nearby, easily accessible by car. Wal-Mart 1 mile away. That helps too!

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