Holiday Inn Express Hotel & Suites DALLAS-NORTH TOLLWAY (N PLANO)
Hotel Overview
Not impressed.
This was a business trip. I am a Priority Club member(PGM) and when I asked about the PCM bags with...
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-
Road Warrior
- Mar 1, 2011
At least their commercials are good.....
Very disappointed in this hotel - I was expecting much more. Hampton Inn is a far superior hotel...
See full review
-
Express doesn't Impress!
- Jun 25, 2009
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Hotel Map
- Nearby airports
- Addison Airport, (ADS), 6.00, MI, N; Dallas Forth Worth International Airport, (DFW), 27.00, MI, NE; LOVE FIELD AIRPORT, (DAL), 18.00, MI, N;
- Area description
- Suburban, suburban
Amenities
- Accessible facilities
- Bath Tub
- Business center
- Children's Activities
- Coffee Maker in Room
- Computer in Room
- Continental Breakfast
- Cribs Available
- Desk with Lamp
- DVD Player
- Email Service
- Executive Level
- FAX
- Free breakfast
- Free Local Telephone Calls
- Golf
- Hairdryer in Room
- High-speed Internet
- Honeymoon Suite
- Ice Machine
- Internet Access
- Ironing Board
- Maid Service
- No Smoking Rooms/Facilities
- Outdoor Pool
- Overhead Projector
- Parking
- Pool
- Safe Deposit Box
- Satellite TV
- Shops/Commercial Services
- Temperature Control
- Tennis
- TV
- White Board
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 11:00 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (5)
Ratings and reviews for Holiday Inn Express Hotel & Suites DALLAS-NORTH TOLLWAY (N PLANO)
- All travelers (5) 2.6 / 5
- Business (3) 2.7 / 5
- Families (2) 2.5 / 5
- Amenities:
- 2.6
- Room cleanliness:
- 4
- Hotel staff:
- 3.4
- Room comfort:
- 3.8
- Location:
- 4
- Value:
- 3
40%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Road Warrior
Not impressed.
This was a business trip. I am a Priority Club member(PGM) and when I asked about the PCM bags with water I was told they didn't provide those. After excercising I needed water and when I asked if I could have a bottle of water, I was told I could purchase one. It was not a pleasant or hospitable experience. I did not have a shower cap. My room was right by the elevator (very noisy).
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would not recommend
boog
not a happy 'camper'
once again, reservations made online....didn't have the room i reserved and paid for...didn't get the suite i reserved but still paid the suite price. upon leaving, front desk refused to give me a receipt!!! i am NOT a happy 'camper!' ( the room i got was nice and was a very nice size-just not the room i reserved) construction work going on....strong odor from wood being stained....i have a serious health condition (which is why i was in the area to go to specialist)... explained to front desk that i cannot breathe such fumes....she just looked at me like i was crazy....i asked her if the rooms had this strong odor because if they did, i could not stay...i could tell she was not interested in helping me with this situation. i will not be booking online in the future. this is the 3rd time i haven't been able to get the price/room that i booked online. strike 3
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 1
- Room comfort:
- 5
- Location:
- 4
- Value:
- 1
Reviewer score
Would not recommend
Express doesn't Impress!
At least their commercials are good.....
Very disappointed in this hotel - I was expecting much more. Hampton Inn is a far superior hotel for the money.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 1
- Location:
- 3
- Value:
- 2
Trip purpose:
Business
Reviewer score
Would recommend
Colleen
Great Suite
The Holiday Inn & Suites in Plano was nice hotel with an extremely large suite with two queen beds, couch, over stuffed chair with ottoman, table and two chairs, wet bar with refrigerator and microwave. The bathroom was very large and was equipped with a hair dryer and coffee maker. The location was great because it was near several restaurants and adjacent to the highway. The only thing that I was disppointed in was their swimming pool. My daughter and I checked in and were looking forward to a swim but their pool was green and the bottom couldn't be seen. I mentioned that to the hotel staff upon check out, they're reply was that they were cleaning in the process of cleaning it.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Entertainment tip:
Short drive from hotel
The hotel is a 10 minute drive to the Dr. Pepper baseball stadium and a 15 minute drive to Pizza Hut Park soccer stadium.
Reviewer score
Would recommend
Trudy
Older, but passable
I thought the new Holiday Inn Express idea was to make everything nicer. This hotel was passable - clean, quiet, and safe; but the rooms were a bit shabby and old, and my room had a strange odor. I stayed in another Holiday Inn Express that was much nicer, so this one was a bit disappointing. The value was good, considering the price, but all in all, I thought it could have been nicer.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Shopping tip:
Short drive from hotel
Willow Bend mall is next exit, and Stonebriar is about 3 miles away.
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