$64 Avg/night
Rate based on Check-in: Nov 29, 2014 Check-out: Nov 30, 2014

Extended Stay America - Dallas - Plano

2 stars
2900 North Dallas Pkwy, 2900 North Dallas Pkwy, Plano, TX 75093
Hotel Overview
Reviewer score
1.6
out of 5
8 reviews
It was Ok

This was an average stay, Well for the most part. Pros: full kitchen Cons: Fire alarm went off at... See full review

  • Anonymous
  • Dec 11, 2010
Not a 3 star Hotel!

Nothing too impressive about this hotel but staff was nice and was ok for price/location. Check in... See full review

  • RangerFans
  • Jul 31, 2012
At Extended Stay America, only 19 miles from Dallas, guests find a friendly home away from home, whether they stay a day, a week or a month. Free grab and go breakfast, onsite laundry facilities, free WiFi, and a fully equipped kitchen in each of our 122 suites make traveling easier, while flat screen TVs with premium channels and a seasonal pool add relaxation and recreation. Savvy business and leisure travelers find our hotel the convenient, affordable, smart choice. …Hotel requires a valid credit card on file upon check in for incidental charges or damages to guest rooms. If no valid credit card or guest is paying cash, a cash room deposit in the amount of 100USD per stay per room is collected. After satisfactory inspection at check out, room deposit will be refunded. Refunds over 100USD will be refunded by check within 14 days of departure.

Hotel Map

33.0383 -96.8287
Nearby airports
Dallas/Fort Worth Intl Airport, (DFW), 20.00, MI, NE; Dallas Love Field, (DAL), 17.00, MI, N;
Area description
Suburban

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Extended Stay America - Dallas - Plano Rooms

One Bedroom
ONE BEDROOM SUITE-2 DOUBLE BEDS
Standard
STUDIO-DOUBLE BED
Standard
STUDIO-QUEEN BED
Suite
ONE BEDROOM SUITE-KING BED

Amenities

  • High-speed internet
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Free local telephone calls
Elevators
FEMA approved
Activities
Indoor pool
Fitness center or spa
Exercise gym
Sauna
Children's activities
Golf
Game room
Jogging track
Tennis
Play ground
Racquetball courts
Boating
Fishing
Dining
Continental breakfast
Coffee maker in room
Meal plan - continental
Services
24 hour front desk
Maid service
Guest laundromat
Security
In-Room Safe
Meeting/Banquet facilities
White board
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
DVD player
Television with cable
Radio
Telephone
Kitchen
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Microwave
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Sprinklers in rooms
Bath tub

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (8)

Ratings and reviews for Extended Stay America - Dallas - Plano

Overall score

1.6 / 5
5.01.0
8 out of 8
Amenities:
2.3
Room cleanliness:
2
Hotel staff:
2.6
Room comfort:
2.4
Location:
3.5
Value:
2.3

12% would recommend to a friend.

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Review of Extended Stay America - Dallas - Plano

Reviewer score

1
5.01.0
Kamille
Business
plano
Nov 17, 2012

Unsafe, unclean and terrible staff service

I don't usually write any reviews but I feel compiled to write this one. I recently stayed at this hotel (Nov 2012) and it was the worst experience I ever had at a hotel. For the price, they are much better choices in the area. The hallways and small elevator smell like urine and the hotel front door was never locked after 11pm as stated on the front policy so anyone without a hotel key could access the hotel anytime. Rooms have bad odor and carpet was heavily soiled and spots all over furniture. Upon my checkout, I spoke to the hotel manager named Kelly and she told me that she looked through some of my personal property in my room during her access to my room where I authorized for repair of a clogged sink that didn't get repaired as promised. She stated that she needed to make sure she accounted for the extra blankets that I checked out for my room which get logged in with the front desk before they will give anything to you. I never heard of any hotel doing this - very appalling. No maid service to clean room was offered during my stay. Please be aware that this is not a safe place to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

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Review of Extended Stay America - Dallas - Plano

Reviewer score

1
5.01.0
TripFun
Business
Dallas, Texas
Sep 29, 2012

SOMEONE WAS TRYING TO OPEN MY ROOM AT MIDNIGHT

I recently stayed on this hotel. On my last stay someone was trying to open my room several times at midnight (around 1:00). After I screamed then this person ran away. Am I so glad lock the room from the inside? I was wondered how this person has the key. Is the person from the hotel’s staff? I was complained to the hotel in the morning. The staff told me only me & overnight staff has my room key. The hotel is not safe. I will not recommend to this hotel. If you have to stay overthere … PLEASE LOCK THE ROOM FROM INSIDE AT NIGHT !!!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Review of Extended Stay America - Dallas - Plano

Reviewer score

2
5.01.0
RangerFans
Business
Abilene, TX
Jul 31, 2012

Not a 3 star Hotel!

Nothing too impressive about this hotel but staff was nice and was ok for price/location. Check in was at 3 pm but when we arrived at 6:45pm we were told the room we booked was not ready and to come back in an hour and a half. The guy at the desk was very apologetic but this was disappointing after being on the road all day. The next day when leaving the room we discovered our door did not lock and the front desk said we could just leave our stuff in an unlocked room and they would fix it while we were gone- uh, no! The next morning we were greeted by a big roach in the kitchette area of our room! We did not swim because the pool was a greenish hazy color. This hotel is definately not a 3 star by any means!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: In Hotel

Bring your own groceries to save on expense of eating out since a full kitchen is available and hotel does not offer breakfast on weekends.

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Review of Extended Stay America - Dallas - Plano

Reviewer score

2
5.01.0
Anonymous
Business
texas
May 23, 2011

won't stay there again

From out of town. Room fairly clean. A/C squealed all night and didn't seem to work well. Room next to exit, so lots of noise.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Extended Stay America - Dallas - Plano

Reviewer score

1
5.01.0
Anonymous
Business
San Diego
Feb 7, 2011

Very poor

I stayed at this hotel for 3 nights. Not only did I not get fresh towels or housekeeping service, I could not even get the trash in my rom emptied.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Dining tip: Short walk from hotel

Roys, steakhouse

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Review of Extended Stay America - Dallas - Plano

Reviewer score

3
5.01.0
Anonymous
Business
Lonsdale MN
Dec 11, 2010

It was Ok

This was an average stay, Well for the most part. Pros: full kitchen Cons: Fire alarm went off at 1am 2 of the 4 nights The TV SUCKED it didn't have any inputs to hook up anything If your looking for a good cheap place to stay with no frills this is it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Extended Stay America - Dallas - Plano

Reviewer score

1
5.01.0
Smelled
Business
San Antonio, TX
Mar 12, 2010

Hallway smelled

2nd floor hallway smelled like urine. Windows were open to air it out. My room's carpet was badly stained. Put towels down to walk on. Desk chair missing wheels.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Review of Extended Stay America - Dallas - Plano

Reviewer score

2
5.01.0
Anonymous
Business
USA
Jun 30, 2008

Needs Maintenance

The location was great, but the rooms were small with broken closet doors, ants, and the front desk service was lacking. (had to make 3-4 calls/and go down to the front desk to get assistance).

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

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