Hotel Overview
Reviewer score
2.7
out of 5
18 reviews
Changed name to Red Roof Inn

It was easy to get to the mall and a good place to eat. The pool was nice next to the hot tub. See full review

  • Floyd doughboy
  • May 24, 2009
Texas Tech

somebody should have informed me or at least indicate in the website that it has changed its name,... See full review

  • Michael
  • May 9, 2009
The Hotel Lubbock Regency is West Texas's premier stop for fun and relaxation. We are located off I-27 at Exit Loop 289. We are only minutes away from many Lubbock attractions such as Buddy Holly Museum, Walk of Fame, and Texas Tech University. Property offer acres of Free Parking, Free Hi-Speed Wireless Internet, Tropical Atrium with Sauna, Hot Tub and Lubbock's largest Indoor Heated Pool (Indoor, Heated open daily from 9:00am to 10:00pm.), Business Center, Fitness Center (Cardiovascular Equipment, Universal Weights), Guest Laundry, Exercise Room, Complimentary Continental Breakfast, Lounge, Ballroom, Banquet Facilities, Dry Cleaning/ Laundry Service (Available for a Fee),, Non-smoking Rooms and Safe Deposit Box. If you forget something like Combs, Razors, Shaving Cream, Toothbrush, Toothpaste, Mouth Wash, Sewing Kits and Shower Caps don't worry all these things are available at the Front Desk at any time. Additional Information: $15.00 Pet fee, Long Distance Telephone Charges. Special event, compulsory gala dinner, additional transfer costs, etc.

The Hotel Lubbock Regency Rooms

Standard Room
The bedding option for this room is 2 Double beds. All Standard rooms have individual A/C and Heating units, cable television, Irons and boards, coffee maker, hair dryers, HBO, Telephone, Radio Alarm, Clock and Wireless Internet Access.
Standard Room 1 King Bed Smoking
This room has one king bed and is smoking. All Standard rooms have individual A/C and Heating units, cable television, Irons and boards, coffee maker, hair dryers, HBO, Telephone, Radio Alarm, Clock and Wireless Internet Access.
Standard Room 1 King Bed Non-Smoking
This room has one king bed and is non-smoking. All Standard rooms have individual A/C and Heating units, cable television, Irons and boards, coffee maker, hair dryers, HBO, Telephone, Radio Alarm, Clock and Wireless Internet Access.
Standard Room 2 Double Beds Smoking
This room has two double beds and is smoking. All Standard rooms have individual A/C and Heating units, cable television, Irons and boards, coffee maker, hair dryers, HBO, Telephone, Radio Alarm, Clock and Wireless Internet Access.
Standard Room 2 Double Beds Non-Smoking
This room has two double beds and is non-smoking. All Standard rooms have individual A/C and Heating units, cable television, Irons and boards, coffee maker, hair dryers, HBO, Telephone, Radio Alarm, Clock and Wireless Internet Access.

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Hotel Map

Area served
Lubbock, USA.
Nearby airports
Lubbock “Preston Smith” International Airport.
Area description
6 miles from Lubbock Memorial Civic Center. 10 miles from Lubbock “Preston Smith” International Airport. 6 miles from Buddy Holly Walk of Fame. 5.5 miles from the historic Depot District. 5.5 miles from the Buddy Holly Museum. 7 miles from Texas Tech University. 7.5 miles from Texas Tech Health Sciences Center. Next to Motel 6 and Lowery Field. 8 miles from Covenant Hospital. 9 miles from Covenant Lakeside. 10 miles to Lubbock Heart Hospital. 2 miles to Llano Winery. 6 miles to Caprock Winery. 5 miles to McKenzie Park/Meadowbrook Golf Course/Joy Land. 4 miles to South Plains Mall.

Amenities

  • Business center
  • Conference Facilities
  • Fitness center
  • Free breakfast
  • Free parking
  • Handicapped Rooms/Facilities
  • Health Club
  • High-speed Internet
  • Internet Access
  • Meeting/Banquet Facilities
  • Pets allowed
  • Pool
  • Wireless Internet

Meeting facilities

Meeting Info
6,000 Square flexible meeting space.

Dining

Lolly's Bar
Open Daily 11am to 2am
Continental Breakfast
Our Complimentary Continental Breakfast is open 7 days a week from 7:00am to 9:30am. We are currently serving Waffles, Raisin Bran, Apple Jacks, Danish, Bagles, Bananas, Apples, Oatmeal, Orange Juice, Apple Juice, Milk, and Coffee (regular and decaf).

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (18)

Ratings and reviews for The Hotel Lubbock Regency

Overall score

2.7 / 5
18 out of 18
Amenities:
3.3
Room cleanliness:
3
Hotel staff:
3.7
Room comfort:
3.7
Location:
3.6
Value:
3.6

61% would recommend to a friend.

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Review of The Hotel Lubbock Regency

Reviewer score

3
Floyd doughboy
Clovis, NM
May 24, 2009

Changed name to Red Roof Inn

It was easy to get to the mall and a good place to eat. The pool was nice next to the hot tub.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
2
Value:
3
Review of The Hotel Lubbock Regency

Reviewer score

3
Michael
Houston, Texas
May 9, 2009

Texas Tech

somebody should have informed me or at least indicate in the website that it has changed its name, its not Regency but Red Roof Inn.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Review of The Hotel Lubbock Regency

Reviewer score

1
TX Tech Mom
Plano, TX
May 8, 2009

I rather go camping!

We were in Lubbock for our TX TECH student. While the room was fairly inexpensive, it was in desperate need of repair. I used more linens on the floor to sop up the leaking water than I used for the shower - which I couldn't get to work! There was no outlet by the desk for use with the computer. Also, the name of the hotel is "Red Roof", not "Hotel Lubbock Regency", so we had difficulty finding it. The name changed 2 months ago.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of The Hotel Lubbock Regency

Reviewer score

1
Frequent Traveler
Salt Lake City
May 6, 2009

Not Recommended

We travel frequently and stay in hotels ranging from 1 star to 5 star. This hotel is the first that I am writting a bad review for. Room was non smoking and yet reeked of smoke when we arrived. Stayed two nights and got awaken early each morning around 6:00am by the sound of slaming doors of other guests and kids screaming in the hallway. We were delayed in arrival because of weather out of DFW so we were rushed when we got to the hotel and needed to quickly iron our clothes for a formal dinner. The iron in our room left black residue on white shirt and was not usable. We called the desk for a replacement and told them we were in a hurry and asked if it would be quicker to come down to the desk to pick it up. No she said she would be right up with another. 15 minutes later we called and same lady answers and says she is on her way. Another 15 minutes goes by before the iron arrives. We arrived 10 minutes late to our dinner. Next morning go to make coffee and the coffee maker doesn't work. Called the desk and they said they would bring up a pot of coffee right away. It never arrived. On check out we told the Manager [...] of our problems and he gave us a "is that all, well I hope everything else was fine" and walked away. This lack of any concern for our complaints was appalling. Perhaps this was small compared to more severe complaints he gets everyday and we should consider ourselves lucky??? I would highly recommend staying at one of the other hotels located along this strip and one much closer to Texas Tech if that is what is bringing you to town. If you do stay here then be prepared that things will be broken, noisy mornings and very little help from staff. If you have noisy kids that get up early and let the door slam as they constantly go in and out then this may be your place to stay.Last thing: Hotel name is listed on travel sites as Hotel Regency, but when you pull up it is Red Roof Inn.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Review of The Hotel Lubbock Regency

Reviewer score

2
oboe easy
Abilene, TX
May 4, 2009

Overall rating of hotel

service was fair. This place recently changed hands and it was confusing. It is now a "Red Roof Inn". We probably caught it on a bad day. They have written us and apologized for any inconviences, so they seem to be trying to do things properly. They will probably do better once they are accusstomed to the new name and staffing is completed.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Review of The Hotel Lubbock Regency

Reviewer score

3
Nothing better than a good night's sleep
midland, tx
May 4, 2009

Now called Red Roof Inn

For the price, it was sufficient. When I booked online, the website showed it to be called "Lubbock Regency" and the pics showed a grand hotel for a great price. When we got to Lubbock, we couldn't find the hotel sign, but based on the address, it took us to "Red Roof Inn". Not sure who's error that is, but when we went to curiously check in, they didn't have my reservation nor the room I reserved on the website. This may be cheaptickets.com fault, but no one from the website responded to that complaint either. Since my husband and I were only staying a night, I would have rather paid $10 more and stayed somewhere else. They are completing renovations, which would have also been good to know, so maybe it'll be nicer once completed!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of The Hotel Lubbock Regency

Reviewer score

2
Lady C
Business
Odessa Tx
Apr 24, 2009

Business Trip

My stay at the hotel was nice. There are a few things that I didn't like about my stay however. One was, not being familiar with the city at all, I would have liked to see what restaurants where close to the hotel. Two, the hotel had a terrible oder that made me sick from the stomach.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
1
Value:
3
Trip purpose:

Business

Nightlife tip: In Hotel

The hotel has a good bar that you can enjoy after a long day.

Review of The Hotel Lubbock Regency

Reviewer score

2
Rick
Flagstaff,AZ
Apr 23, 2009

Not so great

The hotel was difficult to find because it had a different name (Red Roof Inn) than was listed in the reservation. The room was fine but the bathroom was unclean.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
2
Review of The Hotel Lubbock Regency

Reviewer score

3
John
Colorado Spings, Co
Apr 23, 2009

Great hotel bargain

Great hotel for the price I paid. Equivalent or better than some of the hotels in Lubbock which charge anywhere from $25.00 -$50.00 more. The pool area and free continental style breakfast was a big bonus.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
5
Review of The Hotel Lubbock Regency

Reviewer score

3
Traveler
Midland,TX
Apr 22, 2009

Good Price, Very Dated

Perfect place to stay if you are making a quick one day trip. We went for a concert and needed somewhere to rest our heads before driving home that was affordable,conveniant and clean. The inside is dated and could use some updating. For the most part it was clean. The room we has was very dim, hard to get ready in.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
5
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