$87 Avg/night
Rate and special offer based on Check-in: Aug 14, 2015 Check-out: Aug 15, 2015

Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

3 stars
View map of 20611 Highway 59 North, Humble, TX 77338

Hotel Overview

Reviewer score
3.3
out of 5
15 reviews
Great service

Hotel has an airport shuttle that will also bring you to nearby shopping and restaurants. You just... See full review

  • Passing through
  • Jul 7, 2015
Relief from a nightmare

From the time I got picked up from the airport, to the time I left, I felt satiation. The staff... See full review

  • onlyonemino
  • Sep 25, 2014
The Country Inn & Suites by Carlson, Humble is conveniently located near Houston Intercontinental Airport, Lake Houston and Trinity River. Also near the hotel is a Tour 18 golf course, Deerbrook Mall and the Humble Business District. The hotel features Complimentary High Speed Internet Access in all guest rooms. Enjoy our indoor pool and sundeck. Welcome to Humble! Valid credit card required at check in. Cash payment only accepted at time of check out.

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Reviewer score 3.6 out of 5

Amenities

  • Free breakfast
  • High-speed internet
  • Free airport shuttle
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
FEMA approved
Phone service
Activities
Heated pool
Fitness center or spa
Fitness Center
Exercise gym
Jacuzzi
Golf
Dining
Free breakfast
Coffee maker in room
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Express checkout
Security
Wake-up service
Multilingual
Shops/Commercial services
Meeting/Banquet facilities
Copy service
Internet
High-speed internet
Transportation
Free airport shuttle
Parking
Free parking
Outdoor parking
RV or truck parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Accessible rooms
Accessible parking
Brailled elevators
Grab bars in bathroom
Room
DVD player
Television with cable
Kitchen
Free newspaper
Hairdryer in room
Microwave
Fire alarm with light
Sofa bed
Iron
Ironing board
Smoke detectors
Sprinklers in rooms

Dining

Pappasitos
Located 2 blocks South of property
Pappa's Seafood
Located .1 mile East of hotel
Joe's Crab Shack
Located .1 mile East of hotel
Breakfast Room
Located in hotel lobby.
Asian City Chinese-Japanese Restaurant
.8 miles from the hotel
Saltgrass Steak House
1.5 miles from the hotel
Souper Salad
2.4 miles from the hotel
Taco Cabana
.3 miles from the hotel
T.G.I. Friday's
1.1 miles from the hotel
Zio's Italian Kitchen
1.2 miles from the hotel

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Overall score

3.3 / 5
5.01.0
15 out of 15
Amenities:
3.5
Cleanliness:
3.7
Hotel staff:
4.1
Comfort:
3.5
Location:
3.7
Value:
3.5

67% would recommend to a friend.

Sort by:
Review of Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Reviewer score

5
5.01.0
Passing through
Business
Juneau
Jul 7, 2015

Great service

Hotel has an airport shuttle that will also bring you to nearby shopping and restaurants. You just have to call the front desk for pick up and drop off. It's a great service for someone just traveling through on a layover without a car. There is a mall and plenty of eating options within short driving distance.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Reviewer score

4
5.01.0
DMosley
Business
Lake City
May 9, 2015

Communication is the Key

Overall it was a good experience, however, when I arrived from Colombia, I called the hotel and had them pick me up only to find out that when I arrived I was at the wrong Country Inn & Suites. I was told by the lady at the desk that this happens quite a bit because of the fact that this hotel is further out from the Airport location. Advice to traveler call the hotel from your cell phone NOT the airport phone. I lost about an hour waiting for the correct hotel to come pick me up.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
2
Value:
4
Trip purpose:

Business

Review of Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Reviewer score

3
5.01.0
achille h.
Business
N/A
Mar 1, 2015

achille

The stay was overall Good but I never receive my wakeup call. Plus the staff need to smile a little more for the guest

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Reviewer score

5
5.01.0
onlyonemino
Business
Los Angeles
Sep 25, 2014

Relief from a nightmare

From the time I got picked up from the airport, to the time I left, I felt satiation. The staff made me feel great considering my anger from the United airlines horrible service. Thanks.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Review of Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Reviewer score

2
5.01.0
Black macgyver
Business
Kansas City
Sep 22, 2014

Not what we expected!

The staff at the hotel was great....however, the hotel itself could REALLY use some work! Unfortunately there isn't a way to post pictures but there were ants in our room, the toliet hadn't been cleaned in days and there was a pile of dirt and dust in the corder. I even have a picture of what appears to be a urine spot on the wall behind the toliet. The jacuzzi was also out of order during our entire stay. As other reviews suggest it is definitely within walking distance to shopping but the area isn't walker-friendly. There aren't any sidewalks or street crossing areas and most of the shopping is on the opposite side of a very busy interstate. The staff made our stay but everything else was awful.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
4
Comfort:
4
Location:
1
Value:
2
Trip purpose:

Business

Dining tip: Long walk from hotel

Try Pappas Seafood! Best I've had in years and even the locals recommended it.

Review of Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Reviewer score

4
5.01.0
Tori the explorer
Business
East texas
Jul 21, 2014

Great place for the family

My family wanted to see the beach and being from I thought this would be perfect. The hotel was super clean and great location. Very friendly staff, my only complain was that the indoor pool was beyond freezing. I would for sure come back again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Reviewer score

5
5.01.0
DWOO
Business
KINGSLAND, Tx
Jun 2, 2014

Everything was quaint. Nice & comfy

It was a very nice & relaxing stay. The place was clean, quiet, and very welcoming.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

Dining, shopping, and you name it are all in close proximity.

Review of Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Reviewer score

1
5.01.0
Travelers 2013
Business
Salt Lake City
Mar 4, 2013

VERY unpleasent experience

Between the dog barking across the hall until mid-night, the people in the room next door with their TV turned up full volume (I assume to drown out the barking dog), the people above us running their jacuzzi tub at 2:00am, and hotel managers that acknowledged the issues, but did nothing, I would neither recommend or ever stay at this hotel again. When requesting a refund the next morning for a very poor nights sleep due to all the noise, the manager on duty indicated they had no record of my complaints, so were not obliged to give me a refund. I was not a happy customer!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Review of Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Reviewer score

2
5.01.0
R0bert123
Business
Houston, TX
Nov 20, 2012

Not what i expected

Not exactly what I was expecting. From the pictures and descriptions i thought I was going to really enjoy this hotel. but when we went into our room the first thing we see is a large dog urine stain in front of the door. Bathroom toilet was so old the seat looked moldy and rotten. Beds were uncomfortable. Although the breakfast bar downstairs was pleasant.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
2
Comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

Review of Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Reviewer score

3
5.01.0
Pimpin Snookie
Business
Germany
Aug 4, 2012

Just right!

The location is just right, it is within minutes of Intercontinental Airport, maybe a 5-10 minute drive. Close by Deerbrook mall and plenty of other restaraunts/shopping etc. The hotel rooms are HUGE!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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