$63 Avg/night
Rate and special offer based on Check-in: Jan 9, 2015 Check-out: Jan 11, 2015

Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

3 stars
20611 Highway 59 North, Humble, TX 77338
Hotel Overview
Reviewer score
3.1
out of 5
12 reviews
Everything was quaint. Nice & comfy

It was a very nice & relaxing stay. The place was clean, quiet, and very welcoming. See full review

  • DWOO
  • Jun 2, 2014
Great place for the family

My family wanted to see the beach and being from I thought this would be perfect. The hotel was... See full review

  • Tori the explorer
  • Jul 21, 2014
The Country Inn & Suites by Carlson, Humble is conveniently located near Houston Intercontinental Airport, Lake Houston and Trinity River. Also near the hotel is a Tour 18 golf course, Deerbrook Mall and the Humble Business District. The hotel features Complimentary High Speed Internet Access in all guest rooms. Enjoy our indoor pool and sundeck. Welcome to Humble! Valid credit card required at check in. Cash payment only accepted at time of check out.

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Amenities

  • Free breakfast
  • High-speed internet
  • Free airport shuttle
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
FEMA approved
Phone service
Activities
Heated pool
Fitness center or spa
Fitness Center
Exercise gym
Jacuzzi
Golf
Dining
Free breakfast
Coffee maker in room
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Express checkout
Security
Wake-up service
Multilingual
Shops/Commercial services
Meeting/Banquet facilities
Copy service
Internet
High-speed internet
Transportation
Free airport shuttle
Parking
Free parking
Outdoor parking
RV or truck parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Accessible rooms
Accessible parking
Brailled elevators
Grab bars in bathroom
Room
DVD player
Television with cable
Kitchen
Free newspaper
Hairdryer in room
Microwave
Fire alarm with light
Sofa bed
Iron
Ironing board
Smoke detectors
Sprinklers in rooms

Dining

Pappasitos
Located 2 blocks South of property
Pappa's Seafood
Located .1 mile East of hotel
Joe's Crab Shack
Located .1 mile East of hotel
Breakfast Room
Located in hotel lobby.
Asian City Chinese-Japanese Restaurant
.8 miles from the hotel
Saltgrass Steak House
1.5 miles from the hotel
Souper Salad
2.4 miles from the hotel
Taco Cabana
.3 miles from the hotel
T.G.I. Friday's
1.1 miles from the hotel
Zio's Italian Kitchen
1.2 miles from the hotel

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (12)

Ratings and reviews for Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Overall score

3.1 / 5
5.01.0
12 out of 12
Amenities:
3.3
Room cleanliness:
3.2
Hotel staff:
4.1
Room comfort:
3.3
Location:
4
Value:
3.3

58% would recommend to a friend.

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Review of Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Reviewer score

2
5.01.0
Black macgyver
Business
Kansas City
Sep 22, 2014

Not what we expected!

The staff at the hotel was great....however, the hotel itself could REALLY use some work! Unfortunately there isn't a way to post pictures but there were ants in our room, the toliet hadn't been cleaned in days and there was a pile of dirt and dust in the corder. I even have a picture of what appears to be a urine spot on the wall behind the toliet. The jacuzzi was also out of order during our entire stay. As other reviews suggest it is definitely within walking distance to shopping but the area isn't walker-friendly. There aren't any sidewalks or street crossing areas and most of the shopping is on the opposite side of a very busy interstate. The staff made our stay but everything else was awful.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
4
Location:
1
Value:
2
Trip purpose:

Business

Dining tip: Long walk from hotel

Try Pappas Seafood! Best I've had in years and even the locals recommended it.

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Review of Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Reviewer score

4
5.01.0
Tori the explorer
Business
East texas
Jul 21, 2014

Great place for the family

My family wanted to see the beach and being from I thought this would be perfect. The hotel was super clean and great location. Very friendly staff, my only complain was that the indoor pool was beyond freezing. I would for sure come back again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Reviewer score

5
5.01.0
DWOO
Business
KINGSLAND, Tx
Jun 2, 2014

Everything was quaint. Nice & comfy

It was a very nice & relaxing stay. The place was clean, quiet, and very welcoming.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

Dining, shopping, and you name it are all in close proximity.

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Review of Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Reviewer score

1
5.01.0
Travelers 2013
Business
Salt Lake City
Mar 4, 2013

VERY unpleasent experience

Between the dog barking across the hall until mid-night, the people in the room next door with their TV turned up full volume (I assume to drown out the barking dog), the people above us running their jacuzzi tub at 2:00am, and hotel managers that acknowledged the issues, but did nothing, I would neither recommend or ever stay at this hotel again. When requesting a refund the next morning for a very poor nights sleep due to all the noise, the manager on duty indicated they had no record of my complaints, so were not obliged to give me a refund. I was not a happy customer!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Review of Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Reviewer score

2
5.01.0
R0bert123
Business
Houston, TX
Nov 20, 2012

Not what i expected

Not exactly what I was expecting. From the pictures and descriptions i thought I was going to really enjoy this hotel. but when we went into our room the first thing we see is a large dog urine stain in front of the door. Bathroom toilet was so old the seat looked moldy and rotten. Beds were uncomfortable. Although the breakfast bar downstairs was pleasant.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

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Review of Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Reviewer score

3
5.01.0
Pimpin Snookie
Business
Germany
Aug 4, 2012

Just right!

The location is just right, it is within minutes of Intercontinental Airport, maybe a 5-10 minute drive. Close by Deerbrook mall and plenty of other restaraunts/shopping etc. The hotel rooms are HUGE!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Reviewer score

1
5.01.0
Tired and astounded
Business
Houston, TX
Apr 21, 2011

Never stay at Carlson properties

Decided to try a Country Inn and Suites for the first time while house hunting in Houston area with my wife. Booked reservation via [...]that included wording non-smoking on my paperwork. I was provided a room that was extremely fouled by smoke. Neither [...], nor hotel has corrected this problem. I rejected the room and they had no non-smoking remaining. So I set out on a late night search for another place to stay as Country Inn and Suites / Carlson Management reminded me they would still charge me for the room that did not meet my minimum standards since they consider non-smoking a "special" request. Really? Why would a company choose to turn a mere disappointment into a customer experience disaster? And booking with [...]appears to have been the root cause of the problem since both parties claim the low fee was due to them considering non-smoking as a "special" request that is only granted upon availability. During dinner the following night, 7 co-workers all agreed that Carlson and [...]had 0pportunities to make better choices as I warned them to not use either company. I have been quite happy with several other hotels that I have selected as I relocate to Houston area and will require hotel accomodations for the next 6 weeks.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
5
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Time-saving tip: In Hotel

Don't waste your time value shopping Carlson Properties, nor booking hotels via [...]. Pay the extra ten dollars to stay at a safer, cleaner, hotel that is more concerned about customer experience. I will compliment desk clerk. She did what policy would allow, contacted manager quickly, etc. So I know she tried but company forced her to hide behind policy and said she would have to charge me for a room I rejected because it did not meet my minimum standards. [...]

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Review of Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Reviewer score

5
5.01.0
Anonymous
Business
Riverside, NJ
Feb 15, 2011

Lovely place to kick-back

On my visit, my wife and I celebrated my 60 birthday. What an unforgetable experience. There was nothing missing, everything was perfect. This trip cannot be compared to any other trip. The other trips cannot be placed in this category.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Papas restaurants.

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Review of Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Reviewer score

3
5.01.0
Anonymous
Business
Dallas TX
Aug 1, 2010

A nice hotel but nothing outstanding

We were in Houston to attend a funeral so we wanted to stay at a decent hotel, which this definitely was. The staff was great, the room was very satisfactory, the parking was good, and the location was what we needed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

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Review of Country Inn & Suites By Carlson, Houston Intercontinental Airport East, TX

Reviewer score

4
5.01.0
Anonymous
Business
Greenville, SC
Mar 23, 2010

Great location

Great breakfast, front desk was very friendly, housekeeping sucks. They failed to clean coffee pot both mornings and did not make the beds when we left the note card saying it was ok not to change the sheets.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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