ZaZa Houston

Everything was great except for dinner on Saturday. We were seated and then we waited, and waited, and waited for someone to bring us menus and such. Finally my husband went to the hostess and we got service. After that all was well, but it sort of put a damper on the meal. The restaurant did pick up some of the dinner tab, but I would have preferred better service.

They knew my name when I pulled up in my car, (saw it on my luggage I guess),met me at the front door with a glass of champagne. The lobby is really cool & classy, fresh flowers, candles, great decor. The room was fabulous, large plasma TV, nice furniture, mini bar, robe in the closet,plenty of big fluffy towels in the bathroom. Great updated bathroom, solid clear glass counter and sink, scales, etc. Very roomy shower with great water pressure. When I came back to my room the bed was turned down, a candle burning in a glass container and 2 candy bars on my pillow. The bedding was plush and comfortable. Hot coffee and tea in the hall the next morning. I can't think of anything bad to say......will definately return and suggest it to others!

I was very impressed with the Hotel ZaZa. Everything about it is top notch. This is a boutique hotel that pays attention to every detail. Chic is the best way to describe it. The staff was professional yet friendly. The rooms are very well appointed. The grounds are such that you wouldn't believe you were in the middle of Houston, TX. This is a true spa hotel and they don't run it like it's a side business. I had one of the best massages I've ever had and the spa facility itself is quite impressive. I truly felt pampered. I only ate one meal at the hotel (breakfast)and it was fine. If I had to find one area they could improve on it would be the responsiveness of the wait staff in the restaurant. Other than that, everything was spectacular. I will definitely stay there again even though it is a good distance out of the way from where I conduct business. This is a great place for business or a romantic get away. I wouldn't recommend bringing small children to this place.

The Zaza is an exotic renovation of an old Houston landmark hotel. It's newness was reflected in the earnest welcome and sometimes disjointed internal communications. The special summer or grand opening rates were an incentive to try it out and I would have been satisfied should I return and pay a higher rate. It is ideally located for access to the city's great art resources - the Fine Arts Museum is across the street and proximate to the Museum and Theater Districts. The staff was charming and helpful and although not perfect in performance, the team as a whole moved well. While the lobby has a Cirque du Soleil meets Vogue appeal and the art veers to the vaguely salacious, my room was well-appointed, comfortable and sensually appealing. The luxurious shower, excellent linens, bathroom amenities and such made for a great ambience. It would also serve well for the business traveler with ample storage, iron & ironing board, robes, work area, WIFI access and privacy. Room service was prompt, accurate, and well-done. They could expand their healthful diet selections in room service but the Spa Cafe was a useful easy resource. I enjoyed my stay and would stay there on a return visit.

We loved our stay at ZaZa and are looking forward to our next trip to Houston so we can stay there again. The staff is super friendly and really on the ball. The room and bathroom were small but very comfortable and well decorated. good food and a fun atmosphere, all around a first-class hotel and what you would expect for the price (if you get a decent deal on the cost of a room it is a deal)

Great for business at Rice. Convenient to best museums if you have time! Free Internet!!!! Ver clean and cool! Free breakfast would have been nice but you can't have it all!

Very good service

don't stay there. Awful staff. Awful room. As loud as in a train station, as it was above the kitchen with the exhaust on all night. Did not sleep at all. They kept lying that they will fix it, but in the end admitted to lying.