Hotel Overview
Galleria hotel experience
This hotel was recently updated and looks great. Our balcony view on the 17th floor was incredible....
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-
Galleria hotel stayer
- Jan 30, 2012
Shopping getaway
Nice yet a bit noisy for the westin oaks.
We complain two nights in a row because our neighbors had...
See full review
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Shoppers
- Jan 30, 2012
Luxury Houston hotel adjacent to Galleria Mall, other shopping areas
For the guest who is coming to Houston to go shopping, the Westin Oaks Houston is the perfect lodging choice. Conveniently attached to The Galleria Shopping Center, the fourth-largest mall in the United States with more than 350 stores, the hotel puts day after day of shopping heaven just a few steps away. The Westin Oaks Houston is plush and luxurious, with comfortable rooms ideal for vacation or business travel.The Westin Oaks Houston at the Galleria Rooms
- Traditional
- Description not provided
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Hotel Map
- Nearby airports
- William P. Hobby Airport, (HOU), 20.00, MI; George Bush Intercontinental Airport, (IAH), 25.00, MI;
- Area description
- Suburban
Amenities
- 24 Hour Front Desk
- 24 Hour Room Service
- Accessible facilities
- Air Conditioned
- Babysitting/Child services
- Balcony
- Bar/Lounge
- Business center
- Car Rental Desk
- Children's Activities
- Coffee Maker in Room
- Concierge
- Concierge Desk
- Data port Available
- Exercise Gym
- Express Checkout
- Fitness center
- Free Newspaper
- Golf
- Hairdryer in Room
- Handicapped Rooms/Facilities
- High-speed Internet
- Ice Machine
- Internet Access
- Ironing Board
- Jacuzzi
- Jogging Track
- Laundry Service
- Maid Service
- Meeting/Banquet Facilities
- Mini Bar
- No Smoking Rooms/Facilities
- Outdoor Pool
- Parking
- Pets allowed
- Phone Service
- Pool
- Porters
- Restaurant
- Room Service
- Safe Deposit Box
- Shopping Mall
- Shops/Commercial Services
- Smoke-free policy
- Tour Desk
- Valet Parking
- Video Checkout
- Wake-up Service
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (17)
Ratings and reviews for The Westin Oaks Houston at the Galleria
- All travelers (17) 3.7 / 5
- Couples (8) 4 / 5
- Families (6) 3.7 / 5
- Singles (3) 3 / 5
- Amenities:
- 3.8
- Room cleanliness:
- 3.9
- Hotel staff:
- 4.1
- Room comfort:
- 4.1
- Location:
- 4.8
- Value:
- 3.6
82%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Galleria hotel stayer
Galleria hotel experience
This hotel was recently updated and looks great. Our balcony view on the 17th floor was incredible. The elevators are incredible. They are the most modern elevators that I have been on. You will receive an exclusive elevator to go directly to your floor. You will love it.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Shoppers
Shopping getaway
Nice yet a bit noisy for the westin oaks. We complain two nights in a row because our neighbors had a big party on their room. Not cool.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Long Island Val
Wonderful Hotel in great area
Our recent stay at The Westin Oaks was a wonderful experience. Room was large and well appointed. Bed was great! All the staff were friendly and helpful. Location was ideal. Extremely convenient to shopping, day spas, dining and local highways. We would definatley stay at this hotel again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Money-saving tip:
In Hotel
Free overnight self-parking available on first lower level parking.
Reviewer score
Would not recommend
Zoe T
Double charged and too much noise
While the room was clean the comfort fell short due to the incredible amount of noise coming from the nearby highway and the air conditioning units. The hotel also double charged me. While this reservation was booked through a third party and was a prepaid reservation the hotel staff failed to recognize it. I would not recommend this hotel if you are looking for a good night sleep and for efficient billing.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 1
- Location:
- 1
- Value:
- 1
Reviewer score
Would recommend
RunnerTx
Great location and ambient... careful with extra charges
I had stayed before at this venue, and its been renewed recently.. The rooms were nice and spacious, and their bed is otherworldly.. On the other hand, I was surprised to know that they charge you for almost anything, bottles of water, even for 1 - 800 calls, you get a 2 dlls charge plus tax, not even in fancier hotel I have encountered that.. Btw, I reserved and pre paid through the web, but when I checked out they were charging an extra USD $130 dlls.. When I went to the fron desk to ask for it, they said "Must have been a problem with our system.." and corrected it right away..
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Dining tip:
Short walk from hotel
If you have small children who like McD's, theres a Mc Donalds in the lower floor of the Galleria, they are open from 7 AM even on holidays, which is great and convenient..
Reviewer score
Would not recommend
EE VV
We had better experience with this hotel on previous ocations
I think I got a room that was not remodeled, because past experiences had been a lot better. Even the matress smelled a little like urine!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 2
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
Flash
Everythnig is excelent
The hotel are in the Galleria, is the best think that will happen, because when I bought I'll go to the hotel and letf my shopping in the room.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 2
- Hotel staff:
- 4
- Room comfort:
- 2
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
Artie
It is going to be good when ready
It is still remodeling the restaurant and and the rooms could be better equipped. No bottle opener in the room... Confortable beds and linen Bathroom...OK
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Shopping tip:
Short walk from hotel
Everything under one roof
Reviewer score
Would recommend
shopper
very nice holliday trip
very confortable, clean and enjoyable places to be. we like it a lot
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Al
Everything was excellent!!!
My husband and I were very pleased with the trip, we really went shopping so the location of the hotel was grate and all the staff were very friendly.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
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Hotel Map
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