The Westin Galleria Houston

4 stars
5060 West Alabama, Houston, TX 77056
Hotel Overview
Reviewer score
4.1
out of 5
37 reviews
rajiv's opinion

Cant beat the location. Obviously the shopping at the Galleria is fantastic. There are very good... See full review

  • rajiv traveler
  • Jan 7, 2014
Great weekend

I couldn't believe the deal! We had a great weekend with lots of shopping...... See full review

  • Port Alto Travelers
  • Nov 13, 2013
Stylish, luxurious hotel connected to a major Houston shopping center

The Westin Galleria Houston offers an array of options for recreation, entertainment and shopping. The hotel is connected to The Galleria Shopping Center, a top Houston attraction and the fourth largest shopping center in North America. The spacious, resort-style hotel offers luxurious accommodations, casual dining options, an outdoor pool and top-notch service. The hotel's nightly "Unwind" event brings guests together over food and drink.

Highlights
  • Connected to The Galleria Shopping Center in Houston
  • Luxurious outdoor pool with view of city
  • Distinctive, nightly socializing event

Rooms

The 487 spacious, comfortable guest rooms at The Westin Galleria Houston welcome guests with light cherry wood furnishings, soothing green accent tones and soft lighting. Every room features high-speed Wireless Internet access (fees apply), Heavenly Bed, full-length mirrors and business desk with ergonomic chair. Twenty suites and three luxury suites offer separate living and dining areas, decorated with sleek, contemporary furniture.

Property features

The Westin Galleria Houston is connected to The Galleria Shopping Center, a top Houston attraction thanks to the center's 375 stores, indoor ice rink and spectacular glass atriums. With an expansion in 2003, The Galleria Shopping Center became the fourth largest in the nation, highlighted by nine types of stone, suspended glass balconies and plush leather seating.

A nightly event called "Unwind" provides a space for guests to mingle and socialize with each other. Held in the bar area every evening, the event offers the opportunity to enjoy the flavors of Texas with wine and beer tastings.


Dining

The hotel offers three tempting dining options. Daily Grill serves classic American dishes like steaks, seafood, salads and fresh homemade cobbler. Shuckers Sport Bar invites guests to watch the latest sporting events and Zucchini's Farm-To-Market Café offers healthy options like steel-cut oatmeal and blueberry smoothies.

Recreation

The Westin Galleria Houston offers maps of the area with three-mile and five-mile running and jogging routes. Designed by Runner's World Magazine, the maps give running tips so guests can make the most of their exercise time.

Transportation
  • William P. Hobby Airport (13 mi/20.9 km)
  • George Bush Intercontinental Airport (18.7 mi/30.2 km)

Nearby attractions

  • Houston museum district (4.3 mi/6.9 km)
  • Reliant Stadium (4.9 mi/7.8 km)
  • Minute Maid Park (5 mi/8 km)

 

Business
  • Business center
  • Meeting facilities
  • Wireless Internet (fees apply)

   

The Westin Galleria Houston Rooms

Traditional
Description not provided

Amenities

  • High-speed internet
  • Free parking
  • Outdoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Concierge
Pet friendly
Ice machine
Phone service
Activities
Outdoor pool
Children's activities
Golf
Jogging track
Dining
Bar/Lounge
Restaurant
Coffee maker in room
24 hour room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Childcare Service
Concierge desk
Wake-up service
In-Room Safe
Shops/Commercial services
Tour desk
Shopping mall
Meeting/Banquet facilities
Car rental desk
Boutiques
Porters
Video checkout
Internet
High-speed internet
Parking
Free parking
Valet parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Room
Mini bar
Free newspaper
Hairdryer in room
Ironing board

Hotel Map

29.738 -95.464
Nearby airports
William P. Hobby Airport, (HOU), 20.00, MI; George Bush Intercontinental Airport, (IAH), 25.00, MI;
Area description
Downtown

Nearby points of interest

  • Water Wall: 0.2 mi
  • Houston Symphony: 1.2 mi
  • Houston Arboretum and Nature Center: 2 mi
  • Bayou Bend Collection and Gardens: 2.9 mi
  • Beer Can House: 3.2 mi
  • Rice Stadium: 3.6 mi
  • Rice University Trail: 3.9 mi
  • The Menil Collection: 3.9 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 4.5 mi
  • Museum of Fine Arts: 4.5 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 4.5 mi
  • Houston Museum of Natural Science: 4.6 mi
  • Miller Outdoor Theatre: 4.7 mi
  • Houston Zoo: 4.8 mi
  • Holocaust Museum Houston: 4.8 mi
  • Water Wall: 0.2 mi
  • Houston Symphony: 1.2 mi
  • Houston Arboretum and Nature Center: 2 mi
  • Bayou Bend Collection and Gardens: 2.9 mi
  • Beer Can House: 3.2 mi
  • Rice Stadium: 3.6 mi
  • Rice University Trail: 3.9 mi
  • The Menil Collection: 3.9 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 4.5 mi
  • Museum of Fine Arts: 4.5 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 4.5 mi
  • Houston Museum of Natural Science: 4.6 mi
  • Miller Outdoor Theatre: 4.7 mi
  • Houston Zoo: 4.8 mi
  • Holocaust Museum Houston: 4.8 mi
  • Hermann Park: 4.8 mi
  • Children's Museum of Houston: 4.9 mi
  • Reliant Stadium: 4.9 mi
  • Minute Maid Park: 5 mi
  • Sam Houston Park: 5.7 mi
  • Hobby Center for the Performing Arts: 5.9 mi
  • Alley Theatre: 6.1 mi
  • Jones Hall: 6.2 mi
  • Houston Grand Opera: 6.2 mi
  • Toyota Center: 6.2 mi
  • Market Square Park: 6.3 mi
  • Christ Church Cathedral: 6.4 mi
  • Houston Chinatown: 6.5 mi
  • BBVA Compass Stadium: 6.8 mi
  • Robertson Stadium: 7 mi
  • Corbin J. Robertson Stadium: 7 mi
  • Hofheinz Pavilion: 7.1 mi
  • Cockrell Butterfly Garden: 7.4 mi
  • Discovery Garden: 13.4 mi
  • Wortham Center: 15.5 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (37)

Ratings and reviews for The Westin Galleria Houston

Overall score

4.1 / 5
37 out of 37
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.4
Room comfort:
4.3
Location:
4.7
Value:
3.9

92% would recommend to a friend.

Sort by:
Review of The Westin Galleria Houston

Reviewer score

1
emmanuel's nightmere
Business
el paso tx
Aug 29, 2012

definitely not a good experience

there was no running water in the morning.... when it finally came back it was murky ......so I decided I was better off not taking a shower rather than waiting some more and missing my appointments. They payed for lunch on my way out which made it better, but it was definitely not a 4 star experience

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Review of The Westin Galleria Houston

Reviewer score

3
Najma K
Milan, Italy
Jul 17, 2012

The Location is great for a shopper

I wasnt quite happy with the condition and size of the room. It was small and it looked old. The pictures posted on the hotel site are way out of proportions in comparision to the room I got. It was okay. The hotels best asset is its location especially for shoppers. I would try the westin oaks next time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
1
Location:
5
Value:
3
Shopping tip: In Hotel

You can shop till you drop and always go and come to the hotel to drop off your shopping bags. The enterence to the mall is so great because its location is almost in the middle of everything.

Review of The Westin Galleria Houston

Reviewer score

3
ANN.
Houston
Jun 20, 2012

.

I was expecting better from this hotel but not so bad for a weekend.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Review of The Westin Galleria Houston

Reviewer score

3
Anonymous
Lake Charles, La
Sep 26, 2010

Houston Westin Galleria Hotel

The hotel was expensive for one night, even for [...], so we thought it would be an amazing hotel with great rooms. They were in the middle of remodeling, which was not mentioned at all, and it was a mess. The check-in and elevator areas were small and cramped. When we checked in, they said they needed a credit card so I gave them mine. When I checked my bank on-line in the room, I realized they had charged me $203.69 for no reason. The room had already been paid for. I had to stay on the phone with my bank for 15 minutes, go downstairs and have the hotel fax a sheet of information to my bank on an official letterhead to undo the charge, and the money is still not back in my account. It was such an unpleasant experience to deal with while on vacation, and the hotel staff acted like it was no big deal and didn't apologize at all. They said they weren't sure why they charged me and that it must have been a mistake, but that's it. The only positive thing that I can say about this hotel was that the location was great, being that it is located in the Galleria and we were there to shop.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
2
Dining tip: Short walk from hotel

The Cheesecake Bistro restaurant is great! The Rainforest Cafe was not as good as others I have eaten at, and the service was terrible.

Review of The Westin Galleria Houston

Reviewer score

3
Anonymous
Business
MTY, Mexico
Sep 7, 2009

The good and the bad

It was ok but they never said that was remodeling they can offer a better room quote.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

Review of The Westin Galleria Houston

Reviewer score

3
GA
College Station, TX
Oct 24, 2010

Service at the door is great, prices not

The service is just great, the hotel is at the mall itself and it is very convenient. The whole family enjoyed the trip and the hotel. However, my wife's phone was missing and she used the room phone to call me as I was parking the car. I was charged three times for a single cal $27 DLLS. Quite excessive I may say. I call the hotel manager and they remove the two calls that did not go through. I got a bill for $9 DLLS for a 1 min call. I was very disappointed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
1
Shopping tip: In Hotel

If you plan to shop this hotel is for you!

Review of The Westin Galleria Houston

Reviewer score

4
Talachas
Mexico City, Distrito Federal, Mexico
Nov 23, 2012

Great for shoping in the Galleria

If Galleria shopping is your final goal, this is your final destination hotel. Its right in the middle of the Gallería, not like the other hotels at the end or outside.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of The Westin Galleria Houston

Reviewer score

4
westin galeria
houston TX
Jan 11, 2010

the bad

I pay internet wireless 9,45+tax! Garage car for night 25+tax !

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of The Westin Galleria Houston

Reviewer score

4
edyc
SAT
Dec 18, 2011

Houston

Good but difficult to get to with Chiristmas traffic at the mall. Would not suggest this location at this time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Shopping tip: Short walk from hotel

Good once you get there.

Review of The Westin Galleria Houston

Reviewer score

4
Anonymous
Mexico
Jul 20, 2010

Good Stay

Very well located , it is adjacent to the Galleria Shopping Centre and very close to the Reliant Stadium . Even though I didnt use any of the amenities at the Hotel , I found the rooms quite comfortable , spacious and very well furnished. The Hotel is 30 minutes away from the airport. The concierge system is quite rusty , we went down to the lobby to get some tickets for a show and it took us forever . Besides that everything was in place.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
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