Hotel Overview
Great Hotel
The Westin Galleria is located at the Galleria. You have immediate access to the restaurants,...
See full review
-
2012Graduation
- May 15, 2012
Great Weekend
Great location, do your shopping and leave your things in your room which is a short walk...
See full review
-
fg1978
- Apr 9, 2012
Stylish, luxurious hotel connected to a major Houston shopping center
The Westin Galleria Houston offers an array of options for recreation, entertainment and shopping. The hotel is connected to The Galleria Shopping Center, a top Houston attraction and the fourth largest shopping center in North America. The spacious, resort-style hotel offers luxurious accommodations, casual dining options, an outdoor pool and top-notch service. The hotel's nightly "Unwind" event brings guests together over food and drink.
The Westin Galleria Houston Rooms
- Traditional
- Description not provided
Hotel Map
- Nearby airports
- William P. Hobby Airport, (HOU), 20.00, MI; George Bush Intercontinental Airport, (IAH), 25.00, MI;
- Area description
- Downtown
Amenities
- 24 Hour Front Desk
- 24 Hour Room Service
- Accessible facilities
- Adjoining Rooms
- Air Conditioned
- Babysitting/Child services
- Bar/Lounge
- Boutiques
- Business center
- Car Rental Desk
- Children's Activities
- Coffee Maker in Room
- Concierge
- Concierge Desk
- Connecting Rooms
- Data port Available
- Exercise Gym
- Fitness center
- Free Newspaper
- Free parking
- Golf
- Hairdryer in Room
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- Ice Machine
- Internet Access
- Ironing Board
- Jogging Track
- Laundry Service
- Maid Service
- Meeting/Banquet Facilities
- Mini Bar
- No Smoking Rooms/Facilities
- Outdoor Pool
- Pets allowed
- Phone Service
- Pool
- Porters
- Restaurant
- Room Service
- Safe Deposit Box
- Shopping Mall
- Shops/Commercial Services
- Smoke-free policy
- Tour Desk
- Valet Parking
- Video Checkout
- Wake-up Service
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (20)
Ratings and reviews for The Westin Galleria Houston
- All travelers (20) 4.3 / 5
- Business (2) 3.5 / 5
- Couples (6) 4.3 / 5
- Families (9) 4.6 / 5
- Friends (3) 3.7 / 5
- Amenities:
- 3.9
- Room cleanliness:
- 4.4
- Hotel staff:
- 4.4
- Room comfort:
- 4.5
- Location:
- 4.7
- Value:
- 3.7
90%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
2012Graduation
Great Hotel
The Westin Galleria is located at the Galleria. You have immediate access to the restaurants, stores, and the food court. The room was clean and the bed was comfortable. Hotel staff was very helpful and polite. I will definitely stay here during my next visit.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Shopping tip:
Short walk from hotel
Shopping and dining is part of the Galleria complex.
Reviewer score
Would recommend
fg1978
Great Weekend
Great location, do your shopping and leave your things in your room which is a short walk away. Great hotel, Great service
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
RosD
Great Location
This hotel is very close to so many stores and restaurants; it is a guaranteed good time!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would recommend
Lecram
Great !
Great hotel and great shooping experience!!!!!!!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
edyc
Houston
Good but difficult to get to with Chiristmas traffic at the mall. Would not suggest this location at this time.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 3
Shopping tip:
Short walk from hotel
Good once you get there.
Reviewer score
Would recommend
PRILADA
Family with teenagers
Was very relaxing, each member of the family do that they like. The room, the bed and the shower is confortable and more than that !! the staff is nice. We want to come back always !! Thank you , was a good expirience.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Shopping tip:
In Hotel
You can shop at the Galleria, come back to your room , leave the bags and boxes and come back again to the Galleria and no need to bring all your bags with you all day long. Is a confortable expirience.
Reviewer score
Would recommend
Lucre
great shopping trip!
Staying at the galeria is perfect for shopping! Perfect location, great restaurants nearby!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Shopping tip:
Not Applicable
Ask at the galeria for a little book with discouts before you start shopping!
Reviewer score
Would recommend
GA
Service at the door is great, prices not
The service is just great, the hotel is at the mall itself and it is very convenient. The whole family enjoyed the trip and the hotel. However, my wife's phone was missing and she used the room phone to call me as I was parking the car. I was charged three times for a single cal $27 DLLS. Quite excessive I may say. I call the hotel manager and they remove the two calls that did not go through. I got a bill for $9 DLLS for a 1 min call. I was very disappointed.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 1
Shopping tip:
In Hotel
If you plan to shop this hotel is for you!
Reviewer score
Would not recommend
Travel Shopper
Houston Westin Galleria Hotel
The hotel was expensive for one night, even for [...], so we thought it would be an amazing hotel with great rooms. They were in the middle of remodeling, which was not mentioned at all, and it was a mess. The check-in and elevator areas were small and cramped. When we checked in, they said they needed a credit card so I gave them mine. When I checked my bank on-line in the room, I realized they had charged me $203.69 for no reason. The room had already been paid for. I had to stay on the phone with my bank for 15 minutes, go downstairs and have the hotel fax a sheet of information to my bank on an official letterhead to undo the charge, and the money is still not back in my account. It was such an unpleasant experience to deal with while on vacation, and the hotel staff acted like it was no big deal and didn't apologize at all. They said they weren't sure why they charged me and that it must have been a mistake, but that's it. The only positive thing that I can say about this hotel was that the location was great, being that it is located in the Galleria and we were there to shop.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 2
- Room comfort:
- 4
- Location:
- 5
- Value:
- 2
Dining tip:
Short walk from hotel
The Cheesecake Bistro restaurant is great! The Rainforest Cafe was not as good as others I have eaten at, and the service was terrible.
Reviewer score
Would recommend
The traveler
Good Stay
Very well located , it is adjacent to the Galleria Shopping Centre and very close to the Reliant Stadium . Even though I didnt use any of the amenities at the Hotel , I found the rooms quite comfortable , spacious and very well furnished. The Hotel is 30 minutes away from the airport. The concierge system is quite rusty , we went down to the lobby to get some tickets for a show and it took us forever . Besides that everything was in place.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Change search
Hotel Map
Other hotels
- Courtyard by Marriott Houston Westchase
- Baymont Inn and Suites Houston Hobby AP
- La Quinta Inn & Suites Houston Galleria Area
- Extended Stay America - Houston - Galleria
- Four Points by Sheraton Houston Southwest
- La Quinta Inn Houston Northwest
- Travelodge Houston, TX
- Hyatt Regency Houston
- Omni Houston Hotel Westside
- Sheraton Suites Houston at the Galleria
