Sheraton Suites Houston at the Galleria

4 stars
2400 West Loop South, Houston, TX 77027
Hotel Overview
Reviewer score
4.1
out of 5
271 reviews
comfortable and friendly

Hotel was amazing. Staff was wonderful. Especially David and Mr.Moazzinni. As long as Mr. Moazzait... See full review

  • MRS NITA
  • Jun 9, 2014
Awesome stay

No complaints! Staff was great. The room was amazing. I hope to be back soon! See full review

  • SumBro
  • Nov 28, 2013
This all-suites hotel ensures that guests get top-notch amenities and services, while enjoying their time at the Sheraton Suites Houston at the Galleria. Refurbished rooms boast Sweet Sleeper beds for a good night's rest, while the complimentary Wi-Fi (fees may apply) and nine meeting spaces aim to keep business travelers satisfied. Enjoy a night cap in the Plum Lounge, where signature drinks include bourbons and martinis or, for those traveling to the hotel on certain weeknights, new wines can be sampled at the Sheraton Social Hour. The private outdoor pool is the perfect place for a dip in the sunshine, and after swimming a few laps, guests can step right into the bubbling hot tub to refresh tired muscles. American cuisine is served up at the Sage Restaurant, where reservations are recommended for larger families and groups.
Key facts
  • 281 guestrooms
  • 24-hour front desk
  • Complimentary transportation within a three-mile radius
  • Flat screen LDC in every room
  • Free high speed Internet
  • Outdoor pool and whirlpool
  • 100% smoke-free environment
  • Room service
  • Sage Restaurant
  • Wildplum Lounge

Neighborhood
As the name suggests, the Sheraton Suites Houston is set in the Galleria district close to one of Houston's prime retail locations. If shopping is high on your list, leave the car at the hotel and stroll to the mall for designer names like Hugo Boss, Burberry and Chanel. Evening entertainment is on offer less than 10 miles away in Houston's Theater District, where venues include the Wortham Theater Center, The Hobby Center for the Performing Arts and the Alley Theatre. Internationally - acclaimed ballets, operas, musicals, and concerts all arrive here to perform on a regular basis.
Hints and tips
If you need an early morning wake-up call for an important business meeting, just ask at the front desk and hotel staff will be happy to oblige.

Perhaps you are traveling with your partner for a special anniversary or honeymoon? Arrange for fresh flowers to be delivered through the concierge for an added touch of romance - from roses to carnations or lilies, these bright additions are guaranteed to please.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Suites Houston at the Galleria Rooms

Traditional
Description not provided

Amenities

  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Pet friendly
Activities
Outdoor pool
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Laundry service
Express checkout
Concierge desk
ATM/Cash machine
Wake-up service
Multilingual
In-Room Safe
Shops/Commercial services
Meeting/Banquet facilities
Car rental desk
Porters
Florist
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Wheel chair access
Knock light (hearing impaired)
Room
Television with cable
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Sitting area
Iron
Ironing board

Hotel Map

29.7423 -95.4589
Nearby airports
William P Hobby Airport, (HOU), 15.00, MI; George Bush Intercontinental Airport, (IAH), 25.00, MI;
Area description
Suburban

Nearby points of interest

  • Water Wall: 0.4 mi
  • Houston Symphony: 1.4 mi
  • Houston Arboretum and Nature Center: 1.6 mi
  • Bayou Bend Collection and Gardens: 2.5 mi
  • Beer Can House: 2.8 mi
  • Rice Stadium: 3.5 mi
  • The Menil Collection: 3.6 mi
  • Rice University Trail: 3.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 4.2 mi
  • Museum of Fine Arts: 4.3 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 4.3 mi
  • Houston Museum of Natural Science: 4.4 mi
  • Miller Outdoor Theatre: 4.5 mi
  • Holocaust Museum Houston: 4.5 mi
  • Houston Zoo: 4.6 mi
  • Water Wall: 0.4 mi
  • Houston Symphony: 1.4 mi
  • Houston Arboretum and Nature Center: 1.6 mi
  • Bayou Bend Collection and Gardens: 2.5 mi
  • Beer Can House: 2.8 mi
  • Rice Stadium: 3.5 mi
  • The Menil Collection: 3.6 mi
  • Rice University Trail: 3.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 4.2 mi
  • Museum of Fine Arts: 4.3 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 4.3 mi
  • Houston Museum of Natural Science: 4.4 mi
  • Miller Outdoor Theatre: 4.5 mi
  • Holocaust Museum Houston: 4.5 mi
  • Houston Zoo: 4.6 mi
  • Hermann Park: 4.6 mi
  • Children's Museum of Houston: 4.6 mi
  • Reliant Stadium: 4.9 mi
  • Minute Maid Park: 5 mi
  • Sam Houston Park: 5.4 mi
  • Hobby Center for the Performing Arts: 5.5 mi
  • Alley Theatre: 5.8 mi
  • Houston Grand Opera: 5.8 mi
  • Jones Hall: 5.8 mi
  • Toyota Center: 5.8 mi
  • Market Square Park: 6 mi
  • Christ Church Cathedral: 6 mi
  • BBVA Compass Stadium: 6.4 mi
  • Robertson Stadium: 6.7 mi
  • Corbin J. Robertson Stadium: 6.7 mi
  • Hofheinz Pavilion: 6.8 mi
  • Houston Chinatown: 6.9 mi
  • Cockrell Butterfly Garden: 7.6 mi
  • Discovery Garden: 13.4 mi
  • Wortham Center: 15.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (271)

Ratings and reviews for Sheraton Suites Houston at the Galleria

Overall score

4.1 / 5
5.01.0
271 out of 271
Amenities:
3.9
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.4
Location:
4.4
Value:
4

89% would recommend to a friend.

Sort by:
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Top H
Lancaster, CA
Sep 26, 2010

Houston Sheraton

Excellent room. Excellent service. Very comfortable room. Great restaraunt in the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
CCF Business Traveler
Business
Richmond, VA
Jan 13, 2013

Pleasant stay, great location

I enjoyed my stay at the Sheraton Suites. The staff were extremely friendly and helpful. Aways asking if they could help with anything. The room was large and comfortable. Had everything I needed from the desk, to the couch to the storage space (i stayed a week). Some more detailed thoughts below: The location is perfect: - 15 min drive to downtown - 5 mins to Memorial Park (Golf/Running) - 1 min to Galleria Mall (shopping) Facilities are good: - Decent gym, open 24hrs - Good food at the bar (a little pricey) - Great rooms, large and comfortable Only complaints I had: - Shower drain was slow so at the end of a shower was almost like taking a bath - They nickel and dime you on some items like an addtional $14 per night to park your car which isn't mentioned or reflected in the room rate - The wireless internet was really slow during peak hours. Other than that, I would definitely recommend the hotel and would stay there again when in houston.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Long walk from hotel

Galleria Mall is easy to walk to or a short drive. All the shops you could ever ask for...

Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Anonymous
Minneapolis, MN
Jul 18, 2010

4 star hotel for 2 star price!!!

it was a really nice/fancy hotel that we got at a great price! They didn't have a king bed room available, but they gave us a two double beds instead. It turned out to be a nice suit with a "living" room and two flat screen tvs. The only thing we didn't care for was the old couch that sank in and the tvs only went up to a certain volume.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
5
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Anonymous
Katy TX
Jan 23, 2011

Nice room, no breakfast

We went to a military ball and wouldn't be able to check in until about 930 at night. I called at around 3 and let them know and they said they would hold our room for us till then. Nice big bed and comfortable suite. Would have prefered to have a comp breakfast, the restaurant charges ALOT for a breakfast buffet. Nice friendly staff and a warm atmosphere

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Shopping tip: Short walk from hotel

The Houston Galleria is right accross the street, we could see it from our room. Great shopping and a skating rink to enjoy while you are there

Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Anonymous
mexico df
Jul 15, 2010

great location for the price

visit family

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Anonymous
Houston, TX
Nov 15, 2010

Pleased with accommodations but not...

Very pleased with the hotel stay. Nice, clean, big rooms; comfortable bed; very friendly staff; easy access to major attractions & highways/streets. Not pleased with the price of parking and fact that they don't have enough self-parking spots for all of the rooms & guests. Had to leave my car parked in the front drive overnight. All ended well, but left me feeling a little uneasy about security of my vehicle.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Nancy World Traveler
Brighton, MA
Jul 29, 2013

Family Visit

The room was very comfortable. The staff was nice, but a bit terse. The location is not convenient to get anywhere by foot. Suggestion: Please offer small tubes of sun screen for travelers who can not bring sun screen with them on planes.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
2
Value:
4
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Carltun
Chicago
Apr 20, 2010

Impressive hotel

[...]The hotel was very impressive upon entering. It was very clean and the decor was very modern and nice. The restaurant (Omaha Steaks) was also a nice touch. The food was better than average but nothing to go crazy over.The workout room was nice and clean with a full range of exercise equipment and weights. The pool was a bit small but that too was kept clean and there were several families in there enjoying themselves.The hotel room itself was open and good zized. Upon walking through the front door you are greeted by the living room and a large flat screen TV. To the right there was a large counter-top for your toiletries followed by the door into the small but clean bathroom.The bedroom also had a flat screen TV although slightly smaller than what was in the living room.The hotels wireless network was very easy to connect to albeit the connection was pretty poor.Overall the hotel is a good place to stay and is located right in the middle of the Galleria. It took about 15 minutes to get to downtown Houston.To access the hotel was a bit of a challenge because I was not familiar with Houston's 'frontage' roads but once you get used to it you should have no problems getting around. Be sure to bring directions with you!! :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
2
Value:
4
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Mrs horse
Greenwood .AR
Sep 6, 2009

very helpful and nice staff

The staff here are very friendly and helpful. It is pretty close to the Mall.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
SOMBRA
MONTERREY, MX
Dec 18, 2010

EXCELLENT LOCATION

WE WENT ON A SHOPING TRIP, AND IT WAS A GREAT LOCATION.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Back to menu Return to top