Sheraton Suites Houston at the Galleria

4 stars
2400 West Loop South, Houston, TX 77027
Hotel Overview
Reviewer score
4.1
out of 5
181 reviews
Excellent Accommodations!

The hotel was exceptionally clean, comfortable and quiet. I felt very safe during my stay. The... See full review

  • cp22131
  • Jul 12, 2014
comfortable and friendly

Hotel was amazing. Staff was wonderful. Especially David and Mr.Moazzinni. As long as Mr. Moazzait... See full review

  • MRS NITA
  • Jun 9, 2014
This all-suites hotel ensures that guests get top-notch amenities and services, while enjoying their time at the Sheraton Suites Houston at the Galleria. Refurbished rooms boast Sweet Sleeper beds for a good night's rest, while the complimentary Wi-Fi (fees may apply) and nine meeting spaces aim to keep business travelers satisfied. Enjoy a night cap in the Plum Lounge, where signature drinks include bourbons and martinis or, for those traveling to the hotel on certain weeknights, new wines can be sampled at the Sheraton Social Hour. The private outdoor pool is the perfect place for a dip in the sunshine, and after swimming a few laps, guests can step right into the bubbling hot tub to refresh tired muscles. American cuisine is served up at the Sage Restaurant, where reservations are recommended for larger families and groups.
Key facts
  • 281 guestrooms
  • 24-hour front desk
  • Complimentary transportation within a three-mile radius
  • Flat screen LDC in every room
  • Free high speed Internet
  • Outdoor pool and whirlpool
  • 100% smoke-free environment
  • Room service
  • Sage Restaurant
  • Wildplum Lounge

Neighborhood
As the name suggests, the Sheraton Suites Houston is set in the Galleria district close to one of Houston's prime retail locations. If shopping is high on your list, leave the car at the hotel and stroll to the mall for designer names like Hugo Boss, Burberry and Chanel. Evening entertainment is on offer less than 10 miles away in Houston's Theater District, where venues include the Wortham Theater Center, The Hobby Center for the Performing Arts and the Alley Theatre. Internationally - acclaimed ballets, operas, musicals, and concerts all arrive here to perform on a regular basis.
Hints and tips
If you need an early morning wake-up call for an important business meeting, just ask at the front desk and hotel staff will be happy to oblige.

Perhaps you are traveling with your partner for a special anniversary or honeymoon? Arrange for fresh flowers to be delivered through the concierge for an added touch of romance - from roses to carnations or lilies, these bright additions are guaranteed to please.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Suites Houston at the Galleria Rooms

Traditional
Description not provided

Amenities

  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Pet friendly
Activities
Outdoor pool
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Laundry service
Express checkout
Concierge desk
ATM/Cash machine
Wake-up service
Multilingual
In-Room Safe
Shops/Commercial services
Meeting/Banquet facilities
Car rental desk
Porters
Florist
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Wheel chair access
Knock light (hearing impaired)
Room
Television with cable
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Sitting area
Iron
Ironing board

Hotel Map

29.7423 -95.4589
Nearby airports
William P Hobby Airport, (HOU), 15.00, MI; George Bush Intercontinental Airport, (IAH), 25.00, MI;
Area description
Suburban

Nearby points of interest

  • Water Wall: 0.4 mi
  • Houston Symphony: 1.4 mi
  • Houston Arboretum and Nature Center: 1.6 mi
  • Bayou Bend Collection and Gardens: 2.5 mi
  • Beer Can House: 2.8 mi
  • Rice Stadium: 3.5 mi
  • The Menil Collection: 3.6 mi
  • Rice University Trail: 3.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 4.2 mi
  • Museum of Fine Arts: 4.3 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 4.3 mi
  • Houston Museum of Natural Science: 4.4 mi
  • Miller Outdoor Theatre: 4.5 mi
  • Holocaust Museum Houston: 4.5 mi
  • Houston Zoo: 4.6 mi
  • Water Wall: 0.4 mi
  • Houston Symphony: 1.4 mi
  • Houston Arboretum and Nature Center: 1.6 mi
  • Bayou Bend Collection and Gardens: 2.5 mi
  • Beer Can House: 2.8 mi
  • Rice Stadium: 3.5 mi
  • The Menil Collection: 3.6 mi
  • Rice University Trail: 3.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 4.2 mi
  • Museum of Fine Arts: 4.3 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 4.3 mi
  • Houston Museum of Natural Science: 4.4 mi
  • Miller Outdoor Theatre: 4.5 mi
  • Holocaust Museum Houston: 4.5 mi
  • Houston Zoo: 4.6 mi
  • Hermann Park: 4.6 mi
  • Children's Museum of Houston: 4.6 mi
  • Reliant Stadium: 4.9 mi
  • Minute Maid Park: 5 mi
  • Sam Houston Park: 5.4 mi
  • Hobby Center for the Performing Arts: 5.5 mi
  • Alley Theatre: 5.8 mi
  • Houston Grand Opera: 5.8 mi
  • Jones Hall: 5.8 mi
  • Toyota Center: 5.8 mi
  • Market Square Park: 6 mi
  • Christ Church Cathedral: 6 mi
  • BBVA Compass Stadium: 6.4 mi
  • Robertson Stadium: 6.7 mi
  • Corbin J. Robertson Stadium: 6.7 mi
  • Hofheinz Pavilion: 6.8 mi
  • Houston Chinatown: 6.9 mi
  • Cockrell Butterfly Garden: 7.6 mi
  • Discovery Garden: 13.4 mi
  • Wortham Center: 15.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (181)

Ratings and reviews for Sheraton Suites Houston at the Galleria

Overall score

4.1 / 5
5.01.0
181 out of 181
Amenities:
3.8
Room cleanliness:
4.4
Hotel staff:
4.2
Room comfort:
4.3
Location:
4.3
Value:
4

87% would recommend to a friend.

Sort by:
Review of Sheraton Suites Houston at the Galleria

Reviewer score

5
5.01.0
Anonymous
Business
Beverly Hills
Oct 25, 2008

Accomodating

I had togo to The Galleria Mall to work and they would take me and pick me up with their van. When I was departing they arranged transportation from the mall as well as had a car waiting with my luggage ready to go. I will sty there the next time I am in Houston!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Suites Houston at the Galleria

Reviewer score

5
5.01.0
Anonymous
USA
Aug 4, 2008

A good value for the money. Excellent location if you are shopping at Galleria

The room was very nice with a large bathroom, bedroom and separate sitting room. There was lots of storage and closet space. It had all the immenities. The location was 1 1/2 blocks from Galleria, which was great. My only complaint was that the sofa was very worn-out and uncomfortable due to extreme sagging. It needs to be replaced. I complained and was instantly moved to another room but the sofa in that room was exactly the same. Overall I was pleased and would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
4
Review of Sheraton Suites Houston at the Galleria

Reviewer score

5
5.01.0
Anonymous
Mexico, MX
Jul 25, 2008

Excellent choise

It was a very nice experience with the choise of this hotel, really good in room service and room cleanliness. Sure, when i'm in Houston again I will ask for this hotel

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

If you like shopping, Galleria is just few blocks away

Review of Sheraton Suites Houston at the Galleria

Reviewer score

5
5.01.0
Anonymous
Mexico City, *
Jul 13, 2008

Lots of space and great location

It was a very nice experiencie.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Just a few minutes of the Galleria

Review of Sheraton Suites Houston at the Galleria

Reviewer score

5
5.01.0
Anonymous
Lansing
Jun 16, 2008

Great

This hotel was the best very clean and confortable the staff was so very helpful and friendly they went beyond their duty to help the location was very nice i was close to galleria mall they provided transportation if needed to the nearby shopping or restaurants please keep up the good job of providing this kind of service to customers.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

small outdoor mall.

Review of Sheraton Suites Houston at the Galleria

Reviewer score

5
5.01.0
Christion
Business
USA
Jul 22, 2007

Great Stay

Great Valet Service with Quick & Courteous Check-In. I had a great room with a view of the Houston Skyline. Loved having a suite with an actual seperate living room and bedroom. Walking distance to The Galleria and other wonderful places in Houston's Uptown.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Suites Houston at the Galleria

Reviewer score

5
5.01.0
Anonymous
New York, NY
Jul 8, 2007

THE PLACE TO STAY

THE SHERATON SUITES IN HOUSTON IS COVINIENTLY LOCATED TO SHOPPING CENTERS INCLUDING THE GALLERIA AND A SHORT DISTANCE FROM DOWNTOWN. THE ACCOMODATIONS ARE EXCELLENT AND THE ROOM SERVICE IS GREAT AND THE MENU IS DELICIOUS. ESPECIALLY THE STEAKS. I WOULD RECOMMEND FOR ANYONE STAYING IN THE HOUSTON AREA TO CONSIDER THIS HOTEL.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Shopping tip: Short walk from hotel

THE HOUSTON GALLERIA

Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Grosst
Corpus Christi tx
Aug 12, 2014

Great

Great clean luxurious place to stay..would def stay again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
SHeraton Suite Sad
Baton Rouge, LA
Jul 2, 2014

Love The Brand But This May Be My Last Stay

The Sheraton Suites has been my go to hotel for years when I go to Houston. This time however it was lacking. The renovations are beautiful, but the only extend tot he decor. The closet doors are still old and clunky and I was throughly disappointed twice (becuase I changed rooms after the first night) that the tubs in the bath area in both rooms showed visible wear adn tear and rust. Then there was the parking! I was there 5 days. 4 of those days there was not parking attendant so I watched people come adn go as they pleased but yet I was paying $16 a day for parking. When thise is brought to the attention of the front desk all I get is a "I'm sorry" and then of couse my last day after I check out to my amazment ther eis a parkiong lot attendant - WOW! Well, I still love the brand but I think I will be going else where while in Houston. Hate to miss the suites but thise trip has left a bad taste in my mouth.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Fed Up and irate
Business
Illinois
Jun 18, 2014

Clean and Professional

The room was perfect. The staff was friendly, especially the shuttle driver Mozaom. Relaxing amenities. Will stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

If you like Tex/Mex, eat at anything starting with Pappas. Awesome local chain!!!

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