Sheraton Suites Houston at the Galleria

4 stars
2400 West Loop South, 2400 West Loop South, Houston, TX 77027-4204
Hotel Overview
Reviewer score
4.1
out of 5
182 reviews
Excellent Accommodations!

The hotel was exceptionally clean, comfortable and quiet. I felt very safe during my stay. The... See full review

  • cp22131
  • Jul 12, 2014
comfortable and friendly

Hotel was amazing. Staff was wonderful. Especially David and Mr.Moazzinni. As long as Mr. Moazzait... See full review

  • MRS NITA
  • Jun 9, 2014
This all-suites hotel ensures that guests get top-notch amenities and services, while enjoying their time at the Sheraton Suites Houston at the Galleria. Refurbished rooms boast Sweet Sleeper beds for a good night's rest, while the complimentary Wi-Fi (fees may apply) and nine meeting spaces aim to keep business travelers satisfied. Enjoy a night cap in the Plum Lounge, where signature drinks include bourbons and martinis or, for those traveling to the hotel on certain weeknights, new wines can be sampled at the Sheraton Social Hour. The private outdoor pool is the perfect place for a dip in the sunshine, and after swimming a few laps, guests can step right into the bubbling hot tub to refresh tired muscles. American cuisine is served up at the Sage Restaurant, where reservations are recommended for larger families and groups.
Key facts
  • 281 guestrooms
  • 24-hour front desk
  • Complimentary transportation within a three-mile radius
  • Flat screen LDC in every room
  • Free high speed Internet
  • Outdoor pool and whirlpool
  • 100% smoke-free environment
  • Room service
  • Sage Restaurant
  • Wildplum Lounge

Neighborhood
As the name suggests, the Sheraton Suites Houston is set in the Galleria district close to one of Houston's prime retail locations. If shopping is high on your list, leave the car at the hotel and stroll to the mall for designer names like Hugo Boss, Burberry and Chanel. Evening entertainment is on offer less than 10 miles away in Houston's Theater District, where venues include the Wortham Theater Center, The Hobby Center for the Performing Arts and the Alley Theatre. Internationally - acclaimed ballets, operas, musicals, and concerts all arrive here to perform on a regular basis.
Hints and tips
If you need an early morning wake-up call for an important business meeting, just ask at the front desk and hotel staff will be happy to oblige.

Perhaps you are traveling with your partner for a special anniversary or honeymoon? Arrange for fresh flowers to be delivered through the concierge for an added touch of romance - from roses to carnations or lilies, these bright additions are guaranteed to please.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Suites Houston at the Galleria Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • Pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Activities
Pool
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
Business center
Guest laundromat
ATM/Cash machine
Wake-up service
Multilingual
In-Room Safe
Shops/Commercial services
Car rental desk
Audio visual equipment
Florist
Parking
Parking
Accessibility
Wheel chair access
Room
Television with cable
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Sitting area
Iron
Wet bar

Hotel Map

29.7423 -95.4589
Area served
City Center
Nearby airports
George Bush Intercontinental Airport, (IAH), 40.23, KM; William P. Hobby Airport Airport, (HOU), 24.14, KM;
Area description
Resort, Airport

Nearby points of interest

  • Water Wall: 0.4 mi
  • Houston Symphony: 1.4 mi
  • Houston Arboretum and Nature Center: 1.6 mi
  • Bayou Bend Collection and Gardens: 2.5 mi
  • Beer Can House: 2.8 mi
  • Rice Stadium: 3.5 mi
  • The Menil Collection: 3.6 mi
  • Rice University Trail: 3.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 4.2 mi
  • Museum of Fine Arts: 4.3 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 4.3 mi
  • Houston Museum of Natural Science: 4.4 mi
  • Miller Outdoor Theatre: 4.5 mi
  • Holocaust Museum Houston: 4.5 mi
  • Houston Zoo: 4.6 mi
  • Water Wall: 0.4 mi
  • Houston Symphony: 1.4 mi
  • Houston Arboretum and Nature Center: 1.6 mi
  • Bayou Bend Collection and Gardens: 2.5 mi
  • Beer Can House: 2.8 mi
  • Rice Stadium: 3.5 mi
  • The Menil Collection: 3.6 mi
  • Rice University Trail: 3.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 4.2 mi
  • Museum of Fine Arts: 4.3 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 4.3 mi
  • Houston Museum of Natural Science: 4.4 mi
  • Miller Outdoor Theatre: 4.5 mi
  • Holocaust Museum Houston: 4.5 mi
  • Houston Zoo: 4.6 mi
  • Hermann Park: 4.6 mi
  • Children's Museum of Houston: 4.6 mi
  • Reliant Stadium: 4.9 mi
  • Minute Maid Park: 5 mi
  • Sam Houston Park: 5.4 mi
  • Hobby Center for the Performing Arts: 5.5 mi
  • Alley Theatre: 5.8 mi
  • Houston Grand Opera: 5.8 mi
  • Jones Hall: 5.8 mi
  • Toyota Center: 5.8 mi
  • Market Square Park: 6 mi
  • Christ Church Cathedral: 6 mi
  • BBVA Compass Stadium: 6.4 mi
  • Robertson Stadium: 6.7 mi
  • Corbin J. Robertson Stadium: 6.7 mi
  • Hofheinz Pavilion: 6.8 mi
  • Houston Chinatown: 6.9 mi
  • Cockrell Butterfly Garden: 7.6 mi
  • Discovery Garden: 13.4 mi
  • Wortham Center: 15.4 mi

Dining

Wildplum Lounge
Sip away the afternoon with your favorite beverage. Evenings find our guests gathered to sample one of our signature Bourbons, Single Malt Scotches, or a variety of designer Martinis, plus an extensive wine list.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (182)

Ratings and reviews for Sheraton Suites Houston at the Galleria

Overall score

4.1 / 5
5.01.0
182 out of 182
Amenities:
3.8
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.3
Location:
4.3
Value:
4

88% would recommend to a friend.

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Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
CCF Business Traveler
Business
Richmond, VA
Jan 13, 2013

Pleasant stay, great location

I enjoyed my stay at the Sheraton Suites. The staff were extremely friendly and helpful. Aways asking if they could help with anything. The room was large and comfortable. Had everything I needed from the desk, to the couch to the storage space (i stayed a week). Some more detailed thoughts below: The location is perfect: - 15 min drive to downtown - 5 mins to Memorial Park (Golf/Running) - 1 min to Galleria Mall (shopping) Facilities are good: - Decent gym, open 24hrs - Good food at the bar (a little pricey) - Great rooms, large and comfortable Only complaints I had: - Shower drain was slow so at the end of a shower was almost like taking a bath - They nickel and dime you on some items like an addtional $14 per night to park your car which isn't mentioned or reflected in the room rate - The wireless internet was really slow during peak hours. Other than that, I would definitely recommend the hotel and would stay there again when in houston.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Long walk from hotel

Galleria Mall is easy to walk to or a short drive. All the shops you could ever ask for...

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Review of Sheraton Suites Houston at the Galleria

Reviewer score

3
5.01.0
db77
Business
DFW
Jan 7, 2013

Great Location, Wonderful Bed

What one would expect from a mid-market hotel in a good location

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Not Applicable

Wrong Year reflected below 2013 not offewred as an option!!!!!!!!!

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Review of Sheraton Suites Houston at the Galleria

Reviewer score

5
5.01.0
MsUppena
Business
Milwaukee, WI
Dec 28, 2012

Excellent Experience!!

Great location, great value, comfortable bed, clean and beautiful room!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Razzous!!

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Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Chester 801
Business
Salt Lake, UT
Dec 18, 2012

Good hotel

I find it to be good enough in many ways. The carpet and the sofa were very old even though they were clean. Parking is reasonable in price and convenience. One thing is that the address shown on the website doesn't GPS to the hotel. If you GPS the address, you will be lost.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Galleria shopping mall.

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Review of Sheraton Suites Houston at the Galleria

Reviewer score

1
5.01.0
Alphadog
Business
Newport Beach, CA, USA
Nov 30, 2012

UUUGGGHHH!

Furnishings were well...too well...worn. Street noise from the I-610 made it difficult to sleep. Room service was spectacularly bad with incompetents running the show.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
1
Value:
1
Trip purpose:

Business

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Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Pedro million miler
Business
World traveler
Sep 10, 2012

Very good option if you are visiting Houston

The hotel is very good and comfortable, also well located (close to many business locations, and also shopping, restaurants and others). People are very friendly and courteous, very good experience overall.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Galleria and surroundings.

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Review of Sheraton Suites Houston at the Galleria

Reviewer score

5
5.01.0
Retired Univ Prof
Business
Austin, Texas
Sep 1, 2012

excellent hotel in ideal location

Found the hotel easily on the service road by the loop, had an excellent experience with desk clerk and the receiver in the drive-in parking area while I was registering, and the room was most comfortable and clean, and even quite attractive. Because of time constraints I ate supper there rather than go out to one of Houston's many fine restaurants and found the food to be both reasonably priced and tasty. Good service also. I would happily stay there again when I go for my next check up at the Medical Center. The comfort of the hotel and the fine service more than compensate for the drive over to the Center.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
sam75219
Business
Houstom
Jul 30, 2012

probably a busy weekend

There were a lot of children present. No breakfast buffet or anything like that. I did not know about the fee for self parking until arrival. Otherwise, it was pleasant and a good value.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Suites Houston at the Galleria

Reviewer score

5
5.01.0
Splurging fam
Business
Houston, TX
Jun 4, 2012

The best ever

The staff was great and the rooms were amazing. The only problem I had was that the sink had something plugging it, but maintenance came in less than 5 minutes to fix that problem. Its such a great hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Suites Houston at the Galleria

Reviewer score

3
5.01.0
LAWC
Business
El Paso, TX
May 2, 2012

Nice hotel, nothing outstanding

It's a good place to stay, it feels a bit outdated in the furnishings and decorations in the room but very confortable. I don't like to parking fees of $15/day I wish they could be lower for frequent travelers.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Walk to great restaruants at the Galleria or around it like Cheesecake Factory, Luxe, Kona Grill, etc.

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