The hotel staff was very accommodating, courteous, and helpful. They smiled when the two long-haired chihuahuas we have walked through the lobby each day. This is a great location right at the corner of the Galleria.
I have stayed at this hotel several times, and had consistently good service and accommodations. The rooms are spacious, with a sitting area and bedroom, each with its own flat-screen. The rooms are very clean and quiet. The location is near
everything in the Galleria.
The restaurant was very nice with good steaks, I wonder why it is often empty? Mid-day parking can be a hassle, it seems the allow day-parkers; this is not a big deal unless you come back at 10 or noon, and it is full! There is always plenty of room in the evenings. The pool is small, but always seemed to have people around it, and it had a hot tub as well. The exercise room was small, and separate from the hotel, in the garage.
I did not get room service, so don't know how that is.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
I was not impressed at all with the nearby Canyon Cafe. The service was good, but the food (appetizer, main dish) was poorly served, stale (chips), and dry (corn). I will not go back.
This hotel was the best very clean and confortable the staff was so very helpful and friendly they went beyond their duty to help the location was very nice i was close to galleria mall they provided transportation if needed to the nearby shopping
or restaurants please keep up the good job of providing this kind of service to customers.
I had togo to The Galleria Mall to work and they would take me and pick me up with their van. When I was departing they arranged transportation from the mall as well as had a car waiting with my luggage ready to go. I will sty there the next
time I am in Houston!
Great Valet Service with Quick & Courteous Check-In. I had a great room with a view of the Houston Skyline. Loved having a suite with an actual seperate living room and bedroom. Walking distance to The Galleria and other wonderful places in
Chosing hotels by Orbitz has been great all the times because I have had the opportunity to stay at excellents Hotels: W at NY, Nikko at San Francisco and now this at Houston.
Excellent low price for a realy good stay.
A good value for the money. Excellent location if you are shopping at Galleria
The room was very nice with a large bathroom, bedroom and separate sitting room. There was lots of storage and closet space. It had all the immenities. The location was 1 1/2 blocks from Galleria, which was great. My only complaint was that the
sofa was very worn-out and uncomfortable due to extreme sagging. It needs to be replaced. I complained and was instantly moved to another room but the sofa in that room was exactly the same. Overall I was pleased and would stay there again.