Sheraton Suites Houston at the Galleria

4 stars
View map of 2400 West Loop South, 2400 West Loop South, Houston, TX 77027-4204

Hotel Overview

4.1/5

Overall score

88%

Would recommend

Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.4
Location:
4.3
Value:
4
This all-suites hotel ensures that guests get top-notch amenities and services, while enjoying their time at the Sheraton Suites Houston at the Galleria. Refurbished rooms boast Sweet Sleeper beds for a good night's rest, while the complimentary Wi-Fi (fees may apply) and nine meeting spaces aim to keep business travelers satisfied. Enjoy a night cap in the Plum Lounge, where signature drinks include bourbons and martinis or, for those traveling to the hotel on certain weeknights, new wines can be sampled at the Sheraton Social Hour. The private outdoor pool is the perfect place for a dip in the sunshine, and after swimming a few laps, guests can step right into the bubbling hot tub to refresh tired muscles. American cuisine is served up at the Sage Restaurant, where reservations are recommended for larger families and groups.
Key facts
  • 281 guestrooms
  • 24-hour front desk
  • Complimentary transportation within a three-mile radius
  • Flat screen LDC in every room
  • Free high speed Internet
  • Outdoor pool and whirlpool
  • 100% smoke-free environment
  • Room service
  • Sage Restaurant
  • Wildplum Lounge

Neighborhood
As the name suggests, the Sheraton Suites Houston is set in the Galleria district close to one of Houston's prime retail locations. If shopping is high on your list, leave the car at the hotel and stroll to the mall for designer names like Hugo Boss, Burberry and Chanel. Evening entertainment is on offer less than 10 miles away in Houston's Theater District, where venues include the Wortham Theater Center, The Hobby Center for the Performing Arts and the Alley Theatre. Internationally - acclaimed ballets, operas, musicals, and concerts all arrive here to perform on a regular basis.
Hints and tips
If you need an early morning wake-up call for an important business meeting, just ask at the front desk and hotel staff will be happy to oblige.

Perhaps you are traveling with your partner for a special anniversary or honeymoon? Arrange for fresh flowers to be delivered through the concierge for an added touch of romance - from roses to carnations or lilies, these bright additions are guaranteed to please.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Suites Houston at the Galleria Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • Pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Activities
Pool
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
Business center
Guest laundromat
ATM/Cash machine
Wake-up service
Multilingual
In-Room Safe
Shops/Commercial services
Car rental desk
Audio visual equipment
Florist
Parking
Parking
Accessibility
Wheel chair access
Room
Television with cable
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Sitting area
Iron
Wet bar

Hotel Map

29.7423 -95.4589
Area served
City Center
Nearby airports
George Bush Intercontinental Airport, (IAH), 40.23, KM; William P. Hobby Airport Airport, (HOU), 24.14, KM;
Area description
Suburban, Suburban

Nearby points of interest

  • Water Wall: 0.4 mi
  • Houston Symphony: 1.4 mi
  • Houston Arboretum and Nature Center: 1.6 mi
  • Bayou Bend Collection and Gardens: 2.5 mi
  • Beer Can House: 2.8 mi
  • Rice Stadium: 3.5 mi
  • The Menil Collection: 3.6 mi
  • Rice University Trail: 3.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 4.2 mi
  • Museum of Fine Arts: 4.3 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 4.3 mi
  • Houston Museum of Natural Science: 4.4 mi
  • Miller Outdoor Theatre: 4.5 mi
  • Holocaust Museum Houston: 4.5 mi
  • Houston Zoo: 4.6 mi
  • Water Wall: 0.4 mi
  • Houston Symphony: 1.4 mi
  • Houston Arboretum and Nature Center: 1.6 mi
  • Bayou Bend Collection and Gardens: 2.5 mi
  • Beer Can House: 2.8 mi
  • Rice Stadium: 3.5 mi
  • The Menil Collection: 3.6 mi
  • Rice University Trail: 3.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 4.2 mi
  • Museum of Fine Arts: 4.3 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 4.3 mi
  • Houston Museum of Natural Science: 4.4 mi
  • Miller Outdoor Theatre: 4.5 mi
  • Holocaust Museum Houston: 4.5 mi
  • Houston Zoo: 4.6 mi
  • Hermann Park: 4.6 mi
  • Children's Museum of Houston: 4.6 mi
  • Reliant Stadium: 4.9 mi
  • Minute Maid Park: 5 mi
  • Sam Houston Park: 5.4 mi
  • Hobby Center for the Performing Arts: 5.5 mi
  • Alley Theatre: 5.8 mi
  • Houston Grand Opera: 5.8 mi
  • Jones Hall: 5.8 mi
  • Toyota Center: 5.8 mi
  • Market Square Park: 6 mi
  • Christ Church Cathedral: 6 mi
  • BBVA Compass Stadium: 6.4 mi
  • Robertson Stadium: 6.7 mi
  • Corbin J. Robertson Stadium: 6.7 mi
  • Hofheinz Pavilion: 6.8 mi
  • Houston Chinatown: 6.9 mi
  • Cockrell Butterfly Garden: 7.6 mi
  • Discovery Garden: 13.4 mi
  • Wortham Center: 15.4 mi

Dining

Wildplum Lounge
Sip away the afternoon with your favorite beverage. Evenings find our guests gathered to sample one of our signature Bourbons, Single Malt Scotches, or a variety of designer Martinis, plus an extensive wine list.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (189)

Ratings and reviews for Sheraton Suites Houston at the Galleria

Overall score

4.1 / 5
5.01.0
189 out of 189
Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.4
Location:
4.3
Value:
4

88% would recommend to a friend.

Sort by:
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
SomeGuy55
Business
Anywhere
Feb 4, 2014

Great value, staff and amenities

Great location, clean rooms, friendly staff, free wifi.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

NY Deli right around the corner!

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Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Word from the Wise
Business
San Anotnio, TX
Jan 15, 2014

Amazing stay! Beware of parking!

This is an amazing hotel for the price! My room was spacious, very clean and very comfortable. Beware of parking fees and Galleria area traffic. Other than that; perfect!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Sheraton Suites Houston at the Galleria

Reviewer score

5
5.01.0
SumBro
Business
Houston
Nov 28, 2013

Awesome stay

No complaints! Staff was great. The room was amazing. I hope to be back soon!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Suites Houston at the Galleria

Reviewer score

3
5.01.0
Tinab
Business
UK
Nov 21, 2013

Just ok

Good location and easy to find. Nice lobby. Rooms spacious except for the bathroom which really lets this hotel down - it was small, dark and dingy. Wi-Fi was patchy.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Sheraton Suites Houston at the Galleria

Reviewer score

3
5.01.0
primus
Business
Ciudad de México, DF, México
Aug 6, 2013

Average hotel

As with other Sheraton hotels, this one is an average hotel that is good value for the money, but do not expect to find anything special. The room was clean and spacious, with a good bed. Location is good, just across the Galleria Mall, near downtown. Still, the overall feeling with the hotel is that it is lost in time. The colors, feel and vibe is from a 70s hotel. The hotel is not run down, but you just feel you are at an old place. Amenities are very basic, with a pool quite small and not appealing at all, which could be a big plus in a place with a 90-100 degree weather. Given the price, the hotel is quite ok, but I will not be coming back.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

Really close to The Galleria mall

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Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Nancy World Traveler
Business
Brighton, MA
Jul 29, 2013

Family Visit

The room was very comfortable. The staff was nice, but a bit terse. The location is not convenient to get anywhere by foot. Suggestion: Please offer small tubes of sun screen for travelers who can not bring sun screen with them on planes.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
2
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
RealTiger71
Business
Mexico City
Jun 20, 2013

Nice stay

The staff were very helpful, they offer me to drive me to the Galleria without asking them. They also were helpful in any occasion that I ask them for help. I definetely would come back to this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Proud Godma of 2013 grad
Business
Atlanta, GA
Jun 4, 2013

Long weekend away

I really enjoyed my stay. The only issue I had was that the hotel was in the midst of renovation and that included the smell of paint, a little extra noise, a room change and a closed Omaha Steak House restaurant. The bar did offer the Omaha menu and the food and service were both amazing!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Convention Goer64
Business
Virginia
May 17, 2013

Sheraton Suites Houston at the Galleria

The hotel was a wonderful place to stay as we attended the conference at the conference center. The restaurant in the hotel as fabulous, the room was comfortable, the hotel and facilities were clean.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Omaha steak house, a little pricey but well worth the price. Excellent service

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Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
petroboy37
Business
Melbourne Beach, Fl
Apr 29, 2013

Sheraton Suites Houston, Value/Location a plus

Staff was friendly and accomodating. Location right off feeder road for 610 at the Galleria could not have been better suited to my needs. Its as close as you're gonna come to staying somewhere in Texas where things are actually within walking distance. Not so sure I like the pool situated in full ground level view of both the dining room and bar...I mean unless your an exhibitionist that is a bit daunting. Perhaps a privacy hedge or fence?

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

You can hoof it to Galleria if shopping is your thing, remember though good restaurants, hair salons, other things close by. And if you're prone to losing bearings in Houston, the location is very forgiving.

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