$92 Avg/night
Rate and special offer based on Check-in: Jul 17, 2015 Check-out: Jul 19, 2015

Sheraton Suites Houston at the Galleria

4 stars
View map of 2400 West Loop South, 2400 West Loop South, Houston, TX 77027-4204

Hotel Overview

Ratings and reviews for Sheraton Suites Houston at the Galleria

Overall score

4.1 / 5
5.01.0
216 out of 216
Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.4
Location:
4.4
Value:
4.1

88% would recommend to a friend.

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Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
PERYBOY1
Business
GUADALAJARA, MEXICO
Jun 24, 2014

NICE

GOOD BUT THE AIR CONDITIONED ARE NOISY, THE BED AND PILLOW ARE FINE AND THE AREA OF THE ROOM IT´S GREAT

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton Suites Houston at the Galleria

Reviewer score

3
5.01.0
sfmike64
Business
New Orleans, LA
Jun 23, 2014

Nice, but some problems.

The location is fine. Everything in Houston involves a car, so that's to be expected. It's a nice enough hotel, but there were some rough finishes in the room despite their claim that it was just renovated. The bed was very comfortable, but ask for a room that doesn't face the 610 freeway. If you renovate a hotel and I can still hear the traffic from the 10th floor, then you didn't do a very good job of it. That seems like "Hotel 101" when you're next to a highway. Also, the free WiFi is just what you pay for. Total garbage and nearly useless for anything other than simple emails. It took forever for web pages with pictures on them to load. I don't understand why hotels persist in thinking that decently fast WiFi is an "amenity" and not a necessity. Pull fiber to the hotel and just consider it a cost of doing business. End of story.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Fed Up and irate
Business
Illinois
Jun 18, 2014

Clean and Professional

The room was perfect. The staff was friendly, especially the shuttle driver Mozaom. Relaxing amenities. Will stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

If you like Tex/Mex, eat at anything starting with Pappas. Awesome local chain!!!

Review of Sheraton Suites Houston at the Galleria

Reviewer score

5
5.01.0
MRS NITA
Business
mississippi
Jun 9, 2014

comfortable and friendly

Hotel was amazing. Staff was wonderful. Especially David and Mr.Moazzinni. As long as Mr. Moazzait works here I will continue to stay here and recommend it to all of my friends and family. See u next month

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

wonderful

Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Nicnella
Business
Jacksonville, FL
May 12, 2014

Would definitely stay again!

We had a wonderful experience and will definitely stay there again when visiting Houston!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Really great shopping was very close by!

Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Gasparus
Business
Luanda, Angola
Feb 27, 2014

Great for the price

Overall my stay was very good except the fact that I arrived early in the morning and no rooms were available. Waited for 2 hours. The service in the Sage restaurant needs improvement.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Galleria mall

Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
SomeGuy55
Business
Anywhere
Feb 4, 2014

Great value, staff and amenities

Great location, clean rooms, friendly staff, free wifi.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

NY Deli right around the corner!

Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Word from the Wise
Business
San Anotnio, TX
Jan 15, 2014

Amazing stay! Beware of parking!

This is an amazing hotel for the price! My room was spacious, very clean and very comfortable. Beware of parking fees and Galleria area traffic. Other than that; perfect!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Sheraton Suites Houston at the Galleria

Reviewer score

5
5.01.0
SumBro
Business
Houston
Nov 28, 2013

Awesome stay

No complaints! Staff was great. The room was amazing. I hope to be back soon!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Suites Houston at the Galleria

Reviewer score

3
5.01.0
Tinab
Business
UK
Nov 21, 2013

Just ok

Good location and easy to find. Nice lobby. Rooms spacious except for the bathroom which really lets this hotel down - it was small, dark and dingy. Wi-Fi was patchy.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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