$89 Avg/night
Rate and special offer based on Check-in: Aug 15, 2014 Check-out: Aug 17, 2014

Sheraton Suites Houston at the Galleria

4 stars
2400 West Loop South, Houston, TX 77027
Hotel Overview
Reviewer score
4.1
out of 5
273 reviews
Excellent Accommodations!

The hotel was exceptionally clean, comfortable and quiet. I felt very safe during my stay. The... See full review

  • cp22131
  • Jul 12, 2014
comfortable and friendly

Hotel was amazing. Staff was wonderful. Especially David and Mr.Moazzinni. As long as Mr. Moazzait... See full review

  • MRS NITA
  • Jun 9, 2014
This all-suites hotel ensures that guests get top-notch amenities and services, while enjoying their time at the Sheraton Suites Houston at the Galleria. Refurbished rooms boast Sweet Sleeper beds for a good night's rest, while the complimentary Wi-Fi (fees may apply) and nine meeting spaces aim to keep business travelers satisfied. Enjoy a night cap in the Plum Lounge, where signature drinks include bourbons and martinis or, for those traveling to the hotel on certain weeknights, new wines can be sampled at the Sheraton Social Hour. The private outdoor pool is the perfect place for a dip in the sunshine, and after swimming a few laps, guests can step right into the bubbling hot tub to refresh tired muscles. American cuisine is served up at the Sage Restaurant, where reservations are recommended for larger families and groups.
Key facts
  • 281 guestrooms
  • 24-hour front desk
  • Complimentary transportation within a three-mile radius
  • Flat screen LDC in every room
  • Free high speed Internet
  • Outdoor pool and whirlpool
  • 100% smoke-free environment
  • Room service
  • Sage Restaurant
  • Wildplum Lounge

Neighborhood
As the name suggests, the Sheraton Suites Houston is set in the Galleria district close to one of Houston's prime retail locations. If shopping is high on your list, leave the car at the hotel and stroll to the mall for designer names like Hugo Boss, Burberry and Chanel. Evening entertainment is on offer less than 10 miles away in Houston's Theater District, where venues include the Wortham Theater Center, The Hobby Center for the Performing Arts and the Alley Theatre. Internationally - acclaimed ballets, operas, musicals, and concerts all arrive here to perform on a regular basis.
Hints and tips
If you need an early morning wake-up call for an important business meeting, just ask at the front desk and hotel staff will be happy to oblige.

Perhaps you are traveling with your partner for a special anniversary or honeymoon? Arrange for fresh flowers to be delivered through the concierge for an added touch of romance - from roses to carnations or lilies, these bright additions are guaranteed to please.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Suites Houston at the Galleria Rooms

Traditional
Description not provided

Amenities

  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Pet friendly
Activities
Outdoor pool
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Laundry service
Express checkout
Concierge desk
ATM/Cash machine
Wake-up service
Multilingual
In-Room Safe
Shops/Commercial services
Meeting/Banquet facilities
Car rental desk
Porters
Florist
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Wheel chair access
Knock light (hearing impaired)
Room
Television with cable
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Sitting area
Iron
Ironing board

Recommendations for you

Customers who viewed Sheraton Suites Houston at the Galleria also booked these hotels.

Reviewer score 3.9 out of 5
Reviewer score 3.7 out of 5
Reviewer score 3.9 out of 5

Hotel Map

29.7423 -95.4589
Nearby airports
William P Hobby Airport, (HOU), 15.00, MI; George Bush Intercontinental Airport, (IAH), 25.00, MI;
Area description
Suburban

Nearby points of interest

  • Water Wall: 0.4 mi
  • Houston Symphony: 1.4 mi
  • Houston Arboretum and Nature Center: 1.6 mi
  • Bayou Bend Collection and Gardens: 2.5 mi
  • Beer Can House: 2.8 mi
  • Rice Stadium: 3.5 mi
  • The Menil Collection: 3.6 mi
  • Rice University Trail: 3.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 4.2 mi
  • Museum of Fine Arts: 4.3 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 4.3 mi
  • Houston Museum of Natural Science: 4.4 mi
  • Miller Outdoor Theatre: 4.5 mi
  • Holocaust Museum Houston: 4.5 mi
  • Houston Zoo: 4.6 mi
  • Water Wall: 0.4 mi
  • Houston Symphony: 1.4 mi
  • Houston Arboretum and Nature Center: 1.6 mi
  • Bayou Bend Collection and Gardens: 2.5 mi
  • Beer Can House: 2.8 mi
  • Rice Stadium: 3.5 mi
  • The Menil Collection: 3.6 mi
  • Rice University Trail: 3.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 4.2 mi
  • Museum of Fine Arts: 4.3 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 4.3 mi
  • Houston Museum of Natural Science: 4.4 mi
  • Miller Outdoor Theatre: 4.5 mi
  • Holocaust Museum Houston: 4.5 mi
  • Houston Zoo: 4.6 mi
  • Hermann Park: 4.6 mi
  • Children's Museum of Houston: 4.6 mi
  • Reliant Stadium: 4.9 mi
  • Minute Maid Park: 5 mi
  • Sam Houston Park: 5.4 mi
  • Hobby Center for the Performing Arts: 5.5 mi
  • Alley Theatre: 5.8 mi
  • Houston Grand Opera: 5.8 mi
  • Jones Hall: 5.8 mi
  • Toyota Center: 5.8 mi
  • Market Square Park: 6 mi
  • Christ Church Cathedral: 6 mi
  • BBVA Compass Stadium: 6.4 mi
  • Robertson Stadium: 6.7 mi
  • Corbin J. Robertson Stadium: 6.7 mi
  • Hofheinz Pavilion: 6.8 mi
  • Houston Chinatown: 6.9 mi
  • Cockrell Butterfly Garden: 7.6 mi
  • Discovery Garden: 13.4 mi
  • Wortham Center: 15.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (273)

Ratings and reviews for Sheraton Suites Houston at the Galleria

Overall score

4.1 / 5
5.01.0
273 out of 273
Amenities:
3.9
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.3
Location:
4.3
Value:
4

89% would recommend to a friend.

Sort by:
Review of Sheraton Suites Houston at the Galleria

Reviewer score

5
5.01.0
MsUppena
Milwaukee, WI
Dec 28, 2012

Excellent Experience!!

Great location, great value, comfortable bed, clean and beautiful room!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

Razzous!!

Review of Sheraton Suites Houston at the Galleria

Reviewer score

2
5.01.0
Paulyoats
New York, NY
Jul 25, 2010

Not what I expected !

Upon pulling into the hotel we were informed that there is a charge to park my rental car, ???, they have a garage attached to the hotel - what the [*] is that all about - I really didn't care about the money, it was the feeling that before I even checked in I was getting nickle and dimed. Start to check in and the clerk had an attitude when I questioned about the fee for parking - "That's just the way it is"!!! Then she gives me my key card and writes the room number, go to that room and the key won't work. Go down stairs leaving my wife in front of the room and they tell me she wrote the wrong room number (room was 6 floors higher - completely different room number). There was no continental breakfast, fine, so I went to the attached restaurant for breakfast and the breakfast buffet just SUCKED!!! The wait staff were either complete morons or did a good job pretending to be, over priced and below par fare. Went to bed and the mattress was totally uncomfortable - what a major disappointment - you look forward to hotels having great mattresses, and that is why I booked the more expensive hotel, and the comforter was made out of some bizarre material that crinkled if you moved, Ech!!! My wife and I never complain about things, but this experience was filled with incompetent staff, sub par facilities (the pool was leaf strewn the whole time), a terrible mattress that prevented both of us from a good night sleep for 3 nights and a comforter that sounded like distant fireworks if you moved.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Anonymous
Minneapolis, MN
Jul 18, 2010

4 star hotel for 2 star price!!!

it was a really nice/fancy hotel that we got at a great price! They didn't have a king bed room available, but they gave us a two double beds instead. It turned out to be a nice suit with a "living" room and two flat screen tvs. The only thing we didn't care for was the old couch that sank in and the tvs only went up to a certain volume.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
5
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Anonymous
Minneapolis, MN
Jul 18, 2010

4 star hotel for 2 star price!!!

it was a really nice/fancy hotel that we got at a great price! They didn't have a king bed room available, but they gave us a two double beds instead. It turned out to be a nice suit with a "living" room and two flat screen tvs. The only thing we didn't care for was the old couch that sank in and the tvs only went up to a certain volume.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
5
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Anonymous
mexico df
Jul 15, 2010

great location for the price

visit family

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Anonymous
mexico df
Jul 15, 2010

great location for the price

visit family

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
motta
europe
Jul 8, 2010

a very good hotel

centrally located hotel

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Karmen
Jordan
Jun 27, 2010

Trip to Houston

The hotel charge parking fees of $12.80 per day which is somehow expensive. It would be more enjoyable if the rooms have small kitchenette. The rooms were very clean and room service was really good. The reception staff were very helpful. The business center was great with free high speed internet. It was a great choice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Entertainment tip: Short drive from hotel

All attractions are very close to the hotel and very easy access to all locations.

Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
The Dixie Drifter
Business
Omaha, NE
Jun 26, 2010

Shopper's paradise!

Great location for shoping with all the stores under one roof. Plus a lot of eating places (fast foods) in the store areas at the Galleria and a few resourants. Bed was really comfortable and the rooms were big enough.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

The Galleria was close (about four or five blocks but it may be uncomfprtable walking in the humid heat in summertime!

Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
The Dixie Drifter
Business
Omaha, NE
Jun 26, 2010

Shopper's paradise!

Great location for shoping with all the stores under one roof. Plus a lot of eating places (fast foods) in the store areas at the Galleria and a few resourants. Bed was really comfortable and the rooms were big enough.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

The Galleria was close (about four or five blocks but it may be uncomfprtable walking in the humid heat in summertime!

Review of Sheraton Suites Houston at the Galleria

Reviewer score

3
5.01.0
grlin2deep
new orleans, la
Jun 2, 2010

pleasant

Our visit at the hotel was mediocre. It would've been better if we didn't have to pay for self park. We picked the hotel because of the location. Galleria area. It was in the middle of all the places that we wanted to go. The staff wasn't too friendly, I've been to other hotels where we were greeted nicely and formally. Usually if the hotel is not as what you expected, then the staff would usually make up for it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
2
Dining tip: Short drive from hotel

Potbelly was delicious.

Back to menu Return to top