Sheraton Suites Houston at the Galleria

4 stars
View map of 2400 West Loop South, 2400 West Loop South, Houston, TX 77027-4204

Hotel Overview

Reviewer score
4.1
out of 5
169 reviews
awesome mom daughter trip

It was a great experience, very convenient, great service, I will definitely recommended. See full review

  • Rene R.
  • Aug 4, 2015
excellent

excellent hotel with awesome workers. I have a complaint about the hot water and they fixed that... See full review

  • daniel r.
  • Jul 1, 2015
This all-suites hotel ensures that guests get top-notch amenities and services, while enjoying their time at the Sheraton Suites Houston at the Galleria. Refurbished rooms boast Sweet Sleeper beds for a good night's rest, while the complimentary Wi-Fi (fees may apply) and nine meeting spaces aim to keep business travelers satisfied. Enjoy a night cap in the Plum Lounge, where signature drinks include bourbons and martinis or, for those traveling to the hotel on certain weeknights, new wines can be sampled at the Sheraton Social Hour. The private outdoor pool is the perfect place for a dip in the sunshine, and after swimming a few laps, guests can step right into the bubbling hot tub to refresh tired muscles. American cuisine is served up at the Sage Restaurant, where reservations are recommended for larger families and groups.
Location
As the name suggests, the Sheraton Suites Houston is set in the Galleria district close to one of Houston's prime retail locations. If shopping is high on your list, leave the car at the hotel and stroll to the mall for designer names like Hugo Boss, Burberry and Chanel. Evening entertainment is on offer less than 10 miles away in Houston's Theater District, where venues include the Wortham Theater Center, The Hobby Center for the Performing Arts and the Alley Theatre. Internationally - acclaimed ballets, operas, musicals, and concerts all arrive here to perform on a regular basis.
Highlights
  • 281 guestrooms
  • 24-hour front desk
  • Complimentary transportation within a three-mile radius
  • Flat screen LDC in every room
  • Free high speed Internet
  • Outdoor pool and whirlpool
  • 100% smoke-free environment
  • Room service
  • Sage Restaurant
  • Wildplum Lounge

Policies
If you need an early morning wake-up call for an important business meeting, just ask at the front desk and hotel staff will be happy to oblige.

Perhaps you are traveling with your partner for a special anniversary or honeymoon? Arrange for fresh flowers to be delivered through the concierge for an added touch of romance - from roses to carnations or lilies, these bright additions are guaranteed to please.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Suites Houston at the Galleria Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • Pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Activities
Pool
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Guest laundromat
ATM/Cash machine
Wake-up service
Multilingual
In-Room Safe
Shops/Commercial services
Car rental desk
Audio visual equipment
Florist
Parking
Parking
Accessibility
Wheel chair access
Room
Television with cable
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Sitting area
Iron
Wet bar

Hotel Map

29.7423 -95.4589
Area served
City Center
Nearby airports
George Bush Intercontinental Airport, (IAH), 40.23, KM; William P. Hobby Airport Airport, (HOU), 24.14, KM;
Area description
Suburban, Suburban

Nearby points of interest

  • Water Wall: 0.4 mi
  • Houston Symphony: 1.4 mi
  • Houston Arboretum and Nature Center: 1.6 mi
  • Bayou Bend Collection and Gardens: 2.5 mi
  • Beer Can House: 2.8 mi
  • Rice Stadium: 3.5 mi
  • The Menil Collection: 3.6 mi
  • Rice University Trail: 3.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 4.2 mi
  • Museum of Fine Arts: 4.3 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 4.3 mi
  • Houston Museum of Natural Science: 4.4 mi
  • Miller Outdoor Theatre: 4.5 mi
  • Holocaust Museum Houston: 4.5 mi
  • Houston Zoo: 4.6 mi
  • Water Wall: 0.4 mi
  • Houston Symphony: 1.4 mi
  • Houston Arboretum and Nature Center: 1.6 mi
  • Bayou Bend Collection and Gardens: 2.5 mi
  • Beer Can House: 2.8 mi
  • Rice Stadium: 3.5 mi
  • The Menil Collection: 3.6 mi
  • Rice University Trail: 3.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 4.2 mi
  • Museum of Fine Arts: 4.3 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 4.3 mi
  • Houston Museum of Natural Science: 4.4 mi
  • Miller Outdoor Theatre: 4.5 mi
  • Holocaust Museum Houston: 4.5 mi
  • Houston Zoo: 4.6 mi
  • Hermann Park: 4.6 mi
  • Children's Museum of Houston: 4.6 mi
  • Reliant Stadium: 4.9 mi
  • Minute Maid Park: 5 mi
  • Sam Houston Park: 5.4 mi
  • Hobby Center for the Performing Arts: 5.5 mi
  • Alley Theatre: 5.8 mi
  • Houston Grand Opera: 5.8 mi
  • Jones Hall: 5.8 mi
  • Toyota Center: 5.8 mi
  • Market Square Park: 6 mi
  • Christ Church Cathedral: 6 mi
  • BBVA Compass Stadium: 6.4 mi
  • Robertson Stadium: 6.7 mi
  • Corbin J. Robertson Stadium: 6.7 mi
  • Hofheinz Pavilion: 6.8 mi
  • Houston Chinatown: 6.9 mi
  • Cockrell Butterfly Garden: 7.6 mi
  • Discovery Garden: 13.4 mi
  • Wortham Center: 15.4 mi

Dining

Wildplum Lounge
Sip away the afternoon with your favorite beverage. Evenings find our guests gathered to sample one of our signature Bourbons, Single Malt Scotches, or a variety of designer Martinis, plus an extensive wine list.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (169)

Ratings and reviews for Sheraton Suites Houston at the Galleria

Overall score

4.1 / 5
5.01.0
169 out of 169
Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.4
Location:
4.3
Value:
4

89% would recommend to a friend.

Sort by:
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
mano2k
Business
boynton beach, florida
Aug 27, 2009

great hotel

very good

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Anonymous
Business
Scottsdale, AZ
Aug 20, 2009

Good value, too much highway noise

I would stay their again only if i could get a room not facing the highway.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Hotel is in an excellent location

Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Anonymous
Single
New York, NY
Aug 17, 2009

Sheraton Suites Hotel at the Galleria

I visited relatives and the Clayton Genealogical Library was a high point of my visit.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Single

Sightseeing tip: Short walk from hotel

The hotel is close to Memorial Park. I would highlight directions on how to get there and events taking place in the park. Visitors need to know that automobile traffic is heavy.

Review of Sheraton Suites Houston at the Galleria

Reviewer score

5
5.01.0
Anonymous
Family
Newnan, GA
Aug 6, 2009

Wonderful Hotel

The hotel staff was very accommodating, courteous, and helpful. They smiled when the two long-haired chihuahuas we have walked through the lobby each day. This is a great location right at the corner of the Galleria.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Sheraton Suites Houston at the Galleria

Reviewer score

3
5.01.0
Anonymous
Family
kansas city kansas
Jul 28, 2009

the good bad and pricy

I didn't get the room that you booked for me and no one at your office mentioned the parking fee at $12.95 per day or I would have not stayed at this hotel maybe you can help me pay for this?

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
2
Value:
1
Trip purpose:

Family

Shopping tip: Long walk from hotel

check parking prices

Review of Sheraton Suites Houston at the Galleria

Reviewer score

5
5.01.0
Ale - Best Friend
Business
Monterrey, Nuevo León México
Jul 24, 2009

Fantastic location and glamorous staying

Chosing hotels by Orbitz has been great all the times because I have had the opportunity to stay at excellents Hotels: W at NY, Nikko at San Francisco and now this at Houston. Excellent low price for a realy good stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Twin City Buckeyes
Couples
Saint Paul, MN
Jul 19, 2009

Nice stay.

We enjoyed our stay at the Sheraton near the Galleria. The location was close to excellent shopping and restaurants. The hotel staff was very accommodating. The hotel was nice but not nice enough to rank 5 star. Otherwise, the reason I am taking the time to fill out this survey, was that the staff did an excellent job making sure we were happy during our stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Shopping tip: Short walk from hotel

This hotel is right next door to the Galleria shopping area. There are some very nice shops and excellent restaurants just next door to this location.

Review of Sheraton Suites Houston at the Galleria

Reviewer score

5
5.01.0
Anonymous
Business
Ashburn, VA
Jul 16, 2009

Excellent in every way

A superb experience from the moment of arrival. Friendly and courteous check-in staff met my request for toiletries. The location was easy walking distance from the Galleria, where I had two business meetings. The hotel is modern and clean, the room was in beautiful condition, the fitness center was very good, with everything working. The staff was prompt -- moreso, they reminded me -- in handling my request for a (free) shuttle guide to my nearby business destination for my next-day early-morning meeting. I would highly recommend the Sheraton Suites for business or leisure travelers and intend to make it my HQ for planned future travel to Houston.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Escalante's for Tex-Mex.

Review of Sheraton Suites Houston at the Galleria

Reviewer score

5
5.01.0
Lora C
Family
Jackson,Ms
Jul 7, 2009

''LOVED IT''

My family and I enjoyed this hotel,It was one of the best hotels I have ever stayed in!!!!!!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Family

Review of Sheraton Suites Houston at the Galleria

Reviewer score

5
5.01.0
Anonymous
Family
North Carolina
Jun 8, 2009

Highly recommend

We actually were traveling to Mexia but chose to fly into Houston & stay overnight @ the Sheraton Suites and drive the next day to our final destination because we have always enjoyed our stays here. The location is wonderful. So many great places to enjoy great food. (Pappadeaux's, Saltgrass or Houston's are all near by). We will return again and again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Dining tip: Short drive from hotel

Pappadeaux's & Houston's are on Westheimer, Saltgrass is located just off of 610 south.

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