$74 Avg/night
Rate based on Check-in: May 8, 2015 Check-out: May 10, 2015

MainStay Suites Texas Medical Center/Reliant Park

3 stars
View map of 3134 Old Spanish Trail, Houston, TX 77054

Hotel Overview

Reviewer score
3.8
out of 5
83 reviews
Great place great price.

This is the ideal location for business at Medical center area or museum district area. The staff... See full review

  • agusestrada
  • Jan 5, 2015
great escape

The hotel is very close to the medical center which is a great bonus. The staff is exceptional and... See full review

  • virgil2
  • Sep 4, 2014
MainStay Suites Medical Center/Reliant Park is located minutes from both the Texas Medical Center and the Reliant Stadium, Home of the Houston Texans. The hotel has FREE high speed Internet, deluxe hot breakfast. Minutes away from Downtown Houston, George R. Brown Convention Center, West University and the Galleria Mall shopping District. Shuttle service to Texas Medical Center and 3 mile radius including Lakewood church. Monday - Friday 7:00 am - 9:00 pm and Saturday & Sunday 9:00 am - 5:00 pm. Airport shuttle to/from William P. Hobby airport available for nominal fee. Shuttle hours are 7:00 am - 9:00 pm, weekdays. From 9 am. - 3 pm on weekends. Shuttle runs every two hours. Cash paying guests are required to post a 150.00USD deposit at check-in.

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Amenities

  • Free breakfast
  • WiFi
  • Free airport shuttle
  • Outdoor pool
  • Non Smoking
General
Non Smoking
24 hour security
Activities
Outdoor pool
Exercise gym
Dining
Free breakfast
Coffee maker in room
Meal plan - continental
Services
Business center
Laundry service
Guest laundromat
FAX
Gift shop
Internet
WiFi
Transportation
Free airport shuttle
Parking
Parking
Outdoor parking
Truck parking
Bus parking
Accessibility
Ramp access to buildings
Brailled elevators
Room
Television with cable
Safe
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
In room movies
Sofa bed
Iron

Nearby points of interest

  • Hermann Park: 1.2 mi
  • Houston Zoo: 1.2 mi
  • Miller Outdoor Theatre: 1.5 mi
  • Children's Museum of Houston: 1.6 mi
  • Houston Museum of Natural Science: 1.6 mi
  • Holocaust Museum Houston: 1.8 mi
  • Minute Maid Park: 1.9 mi
  • Rice University Trail: 1.9 mi
  • Museum of Fine Arts: 1.9 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 1.9 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 2 mi
  • Rice Stadium: 2.1 mi
  • Reliant Stadium: 2.2 mi
  • Corbin J. Robertson Stadium: 2.3 mi
  • Robertson Stadium: 2.3 mi
  • Hermann Park: 1.2 mi
  • Houston Zoo: 1.2 mi
  • Miller Outdoor Theatre: 1.5 mi
  • Children's Museum of Houston: 1.6 mi
  • Houston Museum of Natural Science: 1.6 mi
  • Holocaust Museum Houston: 1.8 mi
  • Minute Maid Park: 1.9 mi
  • Rice University Trail: 1.9 mi
  • Museum of Fine Arts: 1.9 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 1.9 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 2 mi
  • Rice Stadium: 2.1 mi
  • Reliant Stadium: 2.2 mi
  • Corbin J. Robertson Stadium: 2.3 mi
  • Robertson Stadium: 2.3 mi
  • Hofheinz Pavilion: 2.5 mi
  • The Menil Collection: 2.9 mi
  • Toyota Center: 3.6 mi
  • BBVA Compass Stadium: 3.9 mi
  • Sam Houston Park: 4.1 mi
  • Christ Church Cathedral: 4.2 mi
  • Jones Hall: 4.3 mi
  • Hobby Center for the Performing Arts: 4.3 mi
  • Alley Theatre: 4.3 mi
  • Market Square Park: 4.4 mi
  • Houston Grand Opera: 4.4 mi
  • Bayou Bend Collection and Gardens: 4.7 mi
  • Beer Can House: 5 mi
  • Water Wall: 5.6 mi
  • Houston Arboretum and Nature Center: 6.3 mi
  • Houston Symphony: 6.9 mi
  • Houston Chinatown: 11.5 mi
  • Cockrell Butterfly Garden: 13.2 mi
  • Discovery Garden: 19 mi
  • Wortham Center: 20.8 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for MainStay Suites Texas Medical Center/Reliant Park

Overall score

3.8 / 5
5.01.0
83 out of 83
Amenities:
3.8
Cleanliness:
4.1
Hotel staff:
4
Comfort:
3.9
Location:
3.8
Value:
4.1

83% would recommend to a friend.

Sort by:
Review of MainStay Suites Texas Medical Center/Reliant Park

Reviewer score

1
5.01.0
Attie
Business
San Diego
Jan 15, 2014

Business Convention

The hotel staff was very rude. Ad said free shuttle to Convention Center, staff did not honor that. Also no shuttle from airport. Finally left hotel and stayed at one closer to Convention center. The room was very small and not what was advertised. There is no way you can compare this 3 start hotel with the 3 star Hilton. Would never stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of MainStay Suites Texas Medical Center/Reliant Park

Reviewer score

1
5.01.0
pandabearlove
Business
Arlington, TX
Sep 29, 2012

Terrible smell

I had a room on the fourth floor, and the minute I walked in, there was a distinct burnt smell wafting throughout my room. It went away when I turned on the AC, but it was present again after I left and returned that night. The bathtub handle also broke off. Everything else was fine, and it would have been a really nice hotel room if it wasn't for the terrible odor.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Review of MainStay Suites Texas Medical Center/Reliant Park

Reviewer score

1
5.01.0
cancer patient traveling
Business
memphis, tn
Dec 19, 2013

THE WORST EVER!

Webpage says "free airport transportation." My wife has been in treatment at MD Anderson and had to fly by herself 10 days after hysterectomy. We booked this hotel because of the "free airport transportation." When she arrived at airport, she called and they said it only runs every 2 hours! I have stayed over 3000 nights in hotels and never heard of one that runs that seldom. 2 hours later, it wasn't there. She had to call 4 times and was not picked up until OVER 3 hours after arrival. They were not even apologetic. After complaining a few times, they offered her 1000 Choice points. That is the most pathetic excuse for customer service I have ever seen especially at a hotel targeting cancer patients. STAY AS FAR AS YOU CAN FROM THIS PROPERTY!!!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
3
Value:
1
Trip purpose:

Business

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Review of MainStay Suites Texas Medical Center/Reliant Park

Reviewer score

1
5.01.0
Anonymous
Business
texas
Dec 17, 2009

not that good

THe food was cool And not good

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
3
Location:
1
Value:
2
Trip purpose:

Business

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Review of MainStay Suites Texas Medical Center/Reliant Park

Reviewer score

1
5.01.0
Caesar
Business
denver
Feb 23, 2015

Quick trip to Houston

Had a quick trip to Houston and needed a hotel that is close to the medical center - Location is not great, if you just go west on the same street, the area is much nicer with a lot of hotels over there - I didn't like the crowd in the hotel and over all they were very loud through out my stay - Front desk: initially were confused about my reservation and whether it was paid or not, the room key was good for one day and I had to go back and get it reprogrammed to work again for the next day. - For some reason they make photo copies of your license and credit card, even though they swipe the card into their computer, and their reply was that this is how they're used to do it. I can only see future fraud with this.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
1
Location:
1
Value:
2
Trip purpose:

Business

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Review of MainStay Suites Texas Medical Center/Reliant Park

Reviewer score

2
5.01.0
Habus
Business
North Carolina
May 14, 2012

Medical Travel

Problems with AC were never fixed. Had problems with cable and shower faucet.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
1
Location:
4
Value:
4
Trip purpose:

Business

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Review of MainStay Suites Texas Medical Center/Reliant Park

Reviewer score

2
5.01.0
Traveler12345678910
Business
Texas.
Dec 15, 2012

It's okay.

Not great but okay. No inner shower curtain, only "conditioning shampoo" instead of shampoo and conditioner, only a few bathroom amenities. Bathroom had tacky sign about not stealing stuff, always troubling. Towels and linens were clean but looked old and few had dark mold stains. Room smelled funny but had nice big mirrors, tiny kitchenette. TV remote didn't work but I didn't bother to get it replaced. Part of the desk surface was sticky but otherwise room was clean. Good location to highway and medical center but on a one-way so have to make a U-turn. Some staff were pleasant, some just didn't care but not overtly rude. Pluses was free parking and mini convenience store/alcove.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of MainStay Suites Texas Medical Center/Reliant Park

Reviewer score

2
5.01.0
North Carolina Bear
Business
Monroe, NC
Jun 4, 2014

Great if traveling alone!!

The room was adequate, but could get cramped with two people. The couch and bed were comfortable and the channel selection was better than most hotels. There isn't a lot around in the way of restaurants and or entertainment without a drive. The pool is ridiculously small compared to the picture; five people could fill it up. Stairwells smell like a nursing home.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of MainStay Suites Texas Medical Center/Reliant Park

Reviewer score

2
5.01.0
southern
Business
houston, texas
Jul 12, 2014

Houston move

The staff was courteous. The air conditioner had a bad smell and we were informed that we could not get our room cleaned until the third day on an extended stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of MainStay Suites Texas Medical Center/Reliant Park

Reviewer score

2
5.01.0
fred smith
Business
Honolulu
Nov 21, 2014

A lot of little issues

All rooms are suites. It is close to MD Anderson which is why we picked it, and there is an hourly shuttle. There were a number of annoying problems however: The couch was worn and stained. The bathroom faucet handle was not functioning well and actually fell off once. Smells and noises from the next room were noticeable. Housekeeping failed to provide new washcloths one day. The TV made a high-pitched noise and no maintenance person came to check it as promised. The breakfast was only fair. Bed sheets were a little thin and one was stained with some gray spots. It was clean throughout however. The lobby and dining area were pleasant. Parking was good.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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