Hotel Overview
Good place to stay with a few improvements needed
Great place to stay but the need to work on a better way to get from the hotel to your car in the...
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-
Chaz S
- Mar 21, 2012
Conference
Great gym and very friendly staff. Rooms need updating. Otherwise nice place and location.
See full review
-
Jungledr
- Oct 17, 2011
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Hotel Map
- Nearby airports
- George Bush Intercontinental Airport, (IAH), 28.00, MI, N; William P. Hobby Airport, (HOU), 16.00, MI, SE;
- Area description
- Suburban, suburban
Amenities
- Accessible facilities
- ATM/Cash Machine
- Bar/Lounge
- Bath Tub
- Business center
- Car Rental Desk
- CD Player
- Children's Activities
- Coffee Maker in Room
- Concierge Desk
- Cribs Available
- Currency Exchange
- Desk with Lamp
- Email Service
- Executive Level
- FAX
- Free Newspaper
- Gift Shop
- Golf
- Hairdryer in Room
- High-speed Internet
- Ice Machine
- In Room Movies
- Internet Access
- Ironing Board
- Live Entertainment
- Lounge
- Maid Service
- Mini Bar
- No Smoking Rooms/Facilities
- Outdoor Pool
- Overhead Projector
- Parking
- Pets allowed
- Phone with speaker
- Pool
- Porters
- Rollaway Beds
- Room Service
- Safe
- Safe Deposit Box
- Satellite TV
- Shops/Commercial Services
- Temperature Control
- Tennis
- TV
- Valet Parking
- White Board
Dining
- Brenner's
- Tip: Be sure to try Mrs Brenner's apple strudel. A tradition since 1936, Brenner's is the oldest and one of the best steakhouses in Houston.
- El Tiempo
- Tip: Happy hour at the bar, Monday-Friday from 3pm until 7pm. No visit to Houston would be complete without experiencing authentic Tex-Mex food. If you're craving Mexican and a good Margarita, El Tiempo is your place.
- Fogo de Chao
- Tip: A favorite destination for meat-lovers. Be sure to go with an empty stomach. The interior is characterized by earth tones and textures. There is a large salad bar that resembles a grand kitchen table. Open for lunch and dinner.
- Hugo's
- Tip: Forget the tequila & lime; there is an extensive wine list. Located in the heart of Montrose, Hugo's is housed in a 1925 structure built by the well-known Houston architect, Joseph Finger. Hugo's was one of the first restaurants to team Mexican di
- America's
- Tip: Enjoy a live band performance while you dine on Friday nights. This is an upscale themed-restaurant with a rainforest motif. The architect and interior designer have borrowed elements from Inca culture. Open for lunch and dinner.
- Aquarium
- Tip: Guests are seated around a 150,000-gallon fish tank filled with stingrays, sawfish and other amazing sea creatures. This restaurant is located in downtown Houston. It is centered round a beautiful theme park where guests can bring their family for
- Ra Sushi
- Tip: There is a live DJ on Friday and Saturday nights. Enjoy the famous Tsunami Punch at the bar. This sushi restaurant is a great place to kick back with a bunch of friends and be a part of Houston's night-life scene. The setting is a loft-like space
- Mark's Restaurant
- Tip: If you enjoy a quiet setting, ask to be seated on the second level. This is a trendy modern restaurant in a former church in the Montrose area of Houston. It is open for lunch and dinner.
- Mi Luna
- Tip: On certain nights, there is live music and flamenco dancing. Contemporary tapas bar located in the Rice Village shopping district. Great for lunch or a light dinner.
- Tony's
- Tip: The bar features outstanding contemporary artwork, and in the dining room there is a 12 ft sculpture, The Three Graces. This establishment was built from the ground up to provide the ultimate dining experience. The menu offers contemporary food cr
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (18)
Ratings and reviews for InterContinental HOUSTON NEAR THE GALLERIA
- All travelers (18) 3.9 / 5
- Business (8) 3.5 / 5
- Couples (6) 4.3 / 5
- Families (2) 4.5 / 5
- Singles (2) 4 / 5
- Amenities:
- 4
- Room cleanliness:
- 4.5
- Hotel staff:
- 4.2
- Room comfort:
- 4.1
- Location:
- 4.7
- Value:
- 3.9
83%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
birann
service
the hotel was clean, excellent location, servica was outstanding
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
SRJF
Great Stay
It was a quick in and out, but the hotel was exactly what I needed; great staff, very clean and quiet room, FANTASTIC gym and very close to where I needed to be. I will absolutely stay there again in the future.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would not recommend
Customer Service?
My Louis Vuitton over-sized handbag which contained my personal items, money and clothing had been removed from the room before check-out time. The feeling that I felt when I realized that my personal belongings were missing was quite overwhelming. I immediately went to the front desk and brought this issue to the hotel staff’s attention. I inquired about the whereabouts of my handbag and why were my items removed from the room before check-out time. The front desk attendant confirmed that check-out time was not until 12 pm. However, to my despair, the staff could not provide me a sufficient explanation of what happened to my belongings. As time advanced, the staff became more and more dismissive, rude, and very unapologetic. Despite their unacceptable behavior, I persistently inquired about my belongings. Eventually, the staff located my handbag. However, the overall experience was very disheartening. What really grieved me was how management took every measure to avoid responsibility. This team was so rude with no sense of customer service. I was treated very poorly. They failed to remember that I was the one victimized, yet they unfortunately treated me as if I had committed a criminal act.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 2
- Hotel staff:
- 1
- Room comfort:
- 2
- Location:
- 3
- Value:
- 2
Trip purpose:
Business
Reviewer score
Would recommend
Chaz S
Good place to stay with a few improvements needed
Great place to stay but the need to work on a better way to get from the hotel to your car in the parking garage without having to ride an elevator all the way down to the first floor just to ride another elevator back up to the level where your car is. Also need to inform guests on how to get to the swimming pool/hot tub area without the guest having to ask at the front desk.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Jungledr
Conference
Great gym and very friendly staff. Rooms need updating. Otherwise nice place and location.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would not recommend
Amper
Gold hotel but not extraordinary
it is a good, luxury hotel but the staff is not very well trained. On check in they wanted to give me an inferior room and I had to talk to the manager. On check out they tried to charge me the full amount, disregarding the fact that it was prepaid. A lot of problems to rent a small conference room. Apart from this, a good hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 1
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Trip purpose:
Business
Money-saving tip:
Not Applicable
On sundays there is a free upgrade in Enterprise Rent-a-car
Reviewer score
Would recommend
Jungledr
Conference
Decent accommodations. Great gym. Friendly staff. Rooms could use upgrade. Close to all the restaurants and shopping.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Trip purpose:
Business
Dining tip:
Short drive from hotel
Plenty of options.
Reviewer score
Would recommend
LVS
Better for business travel
Quiet. Rooms were small and room service seemed limited as compared to my previous stays. Maybe its just better for business travel. But close enought to the Galleria for easy shopping.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Ahmad
Fantastic family getaway
Shopping No nothing missing I stayed in the same hotel
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Shopping tip:
Short walk from hotel
The Galleria Mall
Reviewer score
Would recommend
the Database guy
Houston trip.
Went to meetings. It was fine.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 2
Trip purpose:
Business
Change search
Hotel Map
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