Everything in this place is great, if you don't have the money just don't risk it. Too many people complain about parking that's a huge whatever, Valet Parking was fast and reliable, Staff was very friendly... like i said as long as you have the
money you'll have a blast.
First time at a Hyatt Regency. Wasn't disappointed.
I had a very nice stay. Room was clean, staff were helpful, location is very convenient to central/downtown Houston. Free shuttle to Minute Maid Park was a nice touch. Only hitch in the stay was they charged for wifi, and then I had trouble
connecting on the 2nd day before finally engaging the front desk for support. They didn't charge me wifi fee for 2nd day, for my troubles.
I stayed two nights at this hotel for a festival taking place nearby. The location was perfect, the staff was helpful and courteous. The bar was a little loud at night when all the festival people got back but that was to be expected. I forgot my
toothbrush at home so I called the front desk and they gave me one free of charge. I would definitely stay here again.
Everything was pretty much up to par but some of the sparkle was missing. Location was hard to find the entrance and exits to freeways. Valet parking put my car in a far away lot and I was unable to get out from 10 to 2 one day due to a Rodeo
Parade that blocked off all the streets. Major inconvenience...had to run 3 blocks to catch a limo to my destination and find a ride back but car park compensated me with a free day of parking.
I thought the staff was extremely helpful and curteous. The room was very nice and comfortable...the shower could have been a tad bit better. Parking overnight was expensive and they didn't offer free wifi which was a tad bit disappointing but the
cleanliness and comfort of the room was excellent.
This hotel was a beautiful building all together. Staff was nice and rooms were clean. The only negative was that it was a decent walk to almost anything. You mostly will need a car or shuttle to get you anywhere (not many nearby restaurants,
stores, etc.) But I think thats just because downtown Houston is spread out.
I think this hotel is fair for a 4 stars.. Besides the price is too high on the restaurant at the lobby, the security is not tight, there are junkies hanging out on the front door or goes in the lobby.. everything else is OK