Hotel ICON, Autograph Collection

Great hotel, really good deal when in comes to the price, but had to spent extra $30+ for valet

nearly perfect

Great Hotel and staff. We went to the Astro's game. The hotel had first come first serve complimentary shuttle. The Voice Restaurant has marvelous food. The hotel is old and does smell that way, but a really great place to stay. Be aware of valet parking expense($27/night).

The hotel was in a great location, which was one of the primary factors affecting the decision to stay there. It was very expensive to valet park the car overnight, there was no pool, and items in the hotel were overly expensive.

John and I enjoyed a delightful weekend (overnight) in Houston! Here's a quick recap: Iced tea and delicious little snack in very nice theater restaurant "Cabaret" matinee - great! Hotel check-in - Hotel ICON - a real beauty! Mom would LOVE it! Dinner - walked to tasty Italian place near hotel Astros game - walked to Minute Maid stadium from hotel only about 5 blcoks away) - My "treat" and alsa, we got free tickets! Astros won. Walked around checking out local music venues Listened to great live jazz at Black Cat Jazz Club - didn't chg. us cover 'cause we were hotel guests! AC was broken - ask John how hot it was! Enjoyed a free drink (on the hotel) at the very snazzy ICON lobby bar - you'd all like it there AM - room service breakfast Toured Houston Holocust Museum - quite awesome - could have spent much more time there and hope to return - free Went to Memorial Park and shared picnic lunch with birds Went to Japanese Garden to reminisce about time there with Raym and Judy Headed home in John's car with no AC (It was about 102 outside!) Jumped in our pool to cool off - water temp 94! We were only gone for an overnight, not even 48 hrs., but did a lot of varied, fun/interesting things. Wish we could have shared it all with YOU!!

Absolutely flawless service, excellent stay. I love the beautiful building and exquisitely decorated rooms. For $100 a night, WAY better than the bargain places!

This is a lovely hotel has been beautifully restored and tastefully decorated. They did a wonderful job of highlighting the architectural details of this very old building while providing all of the modern amenities you'd expect from a luxury hotel. Definitely opt for the "King" rooms as the standard rooms are much smaller and only have full-sized (not queen-size) beds. When we book the room, the information on Orbitz incorrectly stated a queen-size bed. However, when I called Orbitz customer service, they informed me that the info was provided by the hotel. So, the Orbitz rep contacted the hotel and the hotel manager did not hesitate to upgrade us to a king room and noted that the information would be corrected swiftly. Well-handled by both Orbitz and the hotel.

The service at this hotel is top-notch. I felt instantly at home here, thanks to the very friendly and obliging staff. Staff members who were busy with other tasks went out of their way to greet me when I arrived. The room was clean and comfortable, and the housekeepers were pleasant and amiable. There were only three minor things wrong with the room, which I had to search out: the windows were a bit smudged, some of the wallpaper was peeling in the bathroom, and although the website led me to believe that the clock radio had a CD player, it did not (but who even carries CDs anymore?) I didn't even bring these up to staff because they were such minor problems, although I feel convinced that given the low weekend occupancy and the way they've mastered accueil, I'd have been moved to another room immediately. Another small oversight is that there is nowhere convenient to hang your wet towel after the shower, save for over the toilet, and you really wouldn't want to be dripped on while you do your business. The pluses: I've already described the great service. The valet is very prompt and good with directions. The restaurant, Voice, is fantastic. The decor, the music, and most importantly, the food, made the dinner I shared one of the most thrilling meals I've had in ages. If you stay here I insist you try the mushroom cappuccino soup. And black peppercorn ice cream? Can you imagine?! The rooms are very comfortable; you have your choice of firm or soft pillows ready so you don't have to call down and make a special request. The minibar is well-stocked, if you enjoy drinking alone in your room, and the drawer and closet space is adequate. Don't be shy of booking a room with only a shower. This isn't a shower head hanging over the toilet. This is not just a shower, it's a retreat, a room unto itself. You'll love the shower, trust me. It's location on the light rail comes in handy if you're a tourist, although if you've got your car and are taking advantage of the valet parking, it's best to skip the light rail, which is on an honor system and attracts not only bums but cars crashing into it (although the number of crashes have gone down). If you are traveling for pleasure, the only disadvantage of the downtown location is that while there are loads of great restaurants downtown, there is no shopping to speak of and very little in the way of attractions, unless you just love staring up at glass and steel. It is very near the theater district, about eight blocks or so, but Houston is so hot even at night that you'll want to spring for parking under the theaters rather than hoof it. One thing the hotel has that most other hotels in Houston, even the tonier ones, are missing is character. It's not too big and not too small, so you don't feel you're barging in if you show up late at night with all eyes upon you, and it's small enough so that you don't feel like some anonymous credit card number. They really strive to anticipate your every need here.

Very good service, very nice rooms especially the bathroom. The location was nice but the night life was not to my liking. I would definitely stay here again though.

We went to Houston for a Baseball game. Very close and easy to get from Minute Maid Park. We really enjoyed ourselves there! It was very unique! The bed was sooo wonderful, we got a great nights rest! We had a garden tub and a walk in shower both worked great! Room service was great! All the staff was very friendly, and helpful! Cant say enough good things!