$68 Avg/night
Rate and special offer based on Check-in: Jul 11, 2014 Check-out: Jul 12, 2014

Four Points by Sheraton Houston Southwest

3 stars
2828 Southwest Freeway, Houston, TX 77098-4502
Hotel Overview
Reviewer score
3.4
out of 5
289 reviews
Very close to museums, galleries and Kirby/Westheimer shopping and restaurants

Convenient cross between urban hotel and a motel. Hotel is on a noisy and busy highway but rooms... See full review

  • retired Louisiana teacher
  • Jun 16, 2014
Awesome place

It was value for money. The staff were wonderful, and it was a short walk to my place of business.... See full review

  • Doohdear
  • Apr 1, 2014
Sophisticated elements provide comfort as well as style in the Four Points Hotel Houston. Its curved structure blends well with Houston's architecture, while presenting a unique space in the district. Red is the defining Sheraton brand color, visible in features like accent pillows and tasteful paintings. A secluded outdoor pool is the perfect place for a leisurely vacation swim, while gym facilities allow guests to hit the treadmill for a solid workout. After a day exploring the city, kick back with an in-room movie, or chill with friends, family and a cold beer in the Lobby Lounge.
Key facts
  • 216 guestrooms
  • 3 meeting rooms
  • 24-hour business center
  • Video checkout
  • Free Wi-Fi in public areas
  • Outdoor pool
  • Fitness center
  • Room service
  • Four Points Restaurant and Lobby Lounge
  • 24-hour front desk
Neighborhood
Most major businesses located in the city are nearby, for added convenience before that major meeting or presentation. Uptown Park and the Galleria Mall offer shiny storefronts that delight shoppers, and local retailers offers the latest fashions, with both new and classic labels. Guests looking for an evening meal in the neighborhood outside the hotel should stroll to Kirby Drive or Richmond Avenue for a variety of restaurants that includes Indian, Mexican and seafood cuisines.
Hints and tips
The Sheraton Houston Southwest's Four Comfort Beds help everyone get a good night's rest, with features to enhance softness and stability.

Staff members at the hotel also go the extra mile to assist in providing directions to nearby attractions.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Four Points by Sheraton Houston Southwest Rooms

Traditional
Description not provided

Amenities

  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Activities
Outdoor pool
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Childcare Service
Wake-up service
Meeting/Banquet facilities
Car rental desk
Video checkout
Parking
Free parking
Accessibility
Accessible facilities
Ramp access to buildings
Knock light (hearing impaired)
Grab bars in bathroom
Room
Television with cable
Hairdryer in room
Cribs available
Sofa bed
Iron
Ironing board

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Reviewer score 3.8 out of 5

Hotel Map

29.7309 -95.4223
Nearby airports
George Bush Intercontinental Airport, (IAH), 23.00, MI;
Area description
City Center

Nearby points of interest

  • Rice Stadium: 1.3 mi
  • The Menil Collection: 1.5 mi
  • Rice University Trail: 1.5 mi
  • Bayou Bend Collection and Gardens: 1.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 1.9 mi
  • Museum of Fine Arts: 1.9 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 2 mi
  • Houston Museum of Natural Science: 2.1 mi
  • Miller Outdoor Theatre: 2.2 mi
  • Holocaust Museum Houston: 2.2 mi
  • Houston Zoo: 2.3 mi
  • Beer Can House: 2.3 mi
  • Children's Museum of Houston: 2.3 mi
  • Hermann Park: 2.3 mi
  • Water Wall: 2.4 mi
  • Rice Stadium: 1.3 mi
  • The Menil Collection: 1.5 mi
  • Rice University Trail: 1.5 mi
  • Bayou Bend Collection and Gardens: 1.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 1.9 mi
  • Museum of Fine Arts: 1.9 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 2 mi
  • Houston Museum of Natural Science: 2.1 mi
  • Miller Outdoor Theatre: 2.2 mi
  • Holocaust Museum Houston: 2.2 mi
  • Houston Zoo: 2.3 mi
  • Beer Can House: 2.3 mi
  • Children's Museum of Houston: 2.3 mi
  • Hermann Park: 2.3 mi
  • Water Wall: 2.4 mi
  • Houston Arboretum and Nature Center: 3 mi
  • Minute Maid Park: 3.2 mi
  • Reliant Stadium: 3.2 mi
  • Sam Houston Park: 3.6 mi
  • Houston Symphony: 3.7 mi
  • Hobby Center for the Performing Arts: 3.8 mi
  • Toyota Center: 3.9 mi
  • Jones Hall: 4 mi
  • Alley Theatre: 4 mi
  • Houston Grand Opera: 4.1 mi
  • Christ Church Cathedral: 4.2 mi
  • Market Square Park: 4.2 mi
  • Robertson Stadium: 4.4 mi
  • Corbin J. Robertson Stadium: 4.4 mi
  • BBVA Compass Stadium: 4.4 mi
  • Hofheinz Pavilion: 4.5 mi
  • Houston Chinatown: 8.9 mi
  • Cockrell Butterfly Garden: 10 mi
  • Discovery Garden: 15.6 mi
  • Wortham Center: 17.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (289)

Ratings and reviews for Four Points by Sheraton Houston Southwest

Overall score

3.3 / 5
5.01.0
45 out of 289
Amenities:
3.3
Room cleanliness:
3.8
Hotel staff:
3.8
Room comfort:
3.6
Location:
4
Value:
3.7

67% would recommend to a friend.

Sort by:
Review of Four Points by Sheraton Houston Southwest

Reviewer score

1
5.01.0
maile Beth
Louisiana
Feb 26, 2013

One night stay

Room was clean, location and price was good. Bed wasn't very comfortable, sink didn't drain, Water from bathtub smelled like wet dog, Wifi didn't work at all, called the front desk and Was told " yea we always have trouble it's really slow" Umm ok. Then you have to pay $5 for tv shows Like Disney and stuff that should be on basic cable! Not impressed and I'll spend more to get more next trip

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
1
Location:
3
Value:
4
Shopping tip: Short drive from hotel

Go to the Galleria good shopping good food

Review of Four Points by Sheraton Houston Southwest

Reviewer score

1
5.01.0
Anonymous
Dallas, TX
Apr 4, 2011

Disappointed

It is a small room with 2 beds for 4 adults and one baby. There is no refrigerator. I asked the people in the hotel to let me to change it to 2 bedrooms. They said that I cannot change it. Then I asked them to cancel my reservation and they replied that I cannot cancel my reservation. All left us to do is overcrowded all of us in the small room without a refrigerator for one night and move out as soon as possible in the next morning. There is no free breakfest and asks $13 for each person!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
1
Review of Four Points by Sheraton Houston Southwest

Reviewer score

1
5.01.0
Brandi1220
Baton rouge louisiana
Jul 7, 2013

not what you normally get from the Sheraton

I will start with the staff- great, now the cleanliness- no!The comforter was stained and dirty, the white linens were less than white. The room does not provide a mini fridge which is usually standard... not a great place to stay- the beds are terrible even though they advertise luxury bedding. Lesson learned- will pay for parking next time as the free parking was a big motivator for booking this less than acceptable hotel

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
5
Room comfort:
1
Location:
3
Value:
2
Review of Four Points by Sheraton Houston Southwest

Reviewer score

1
5.01.0
Anonymous
San Antonio, TX
Jun 25, 2010

Sheraton 4 Points only deserves 1 point

The hotel is in a great location, but that is probably the best feature. The hotel lobby was nice, and the bar/restaurant are was nice. However, the room was not very clean. The phones and the internet connection did not work. The beds were not comfortable, and the sheets and blankets did not have a clean look to them. The room was equal to a Motel 6, and they should charge the same rate of a motel 6 for me to stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
3
Review of Four Points by Sheraton Houston Southwest

Reviewer score

1
5.01.0
Anonymous
Dallas, TX
Apr 4, 2011

Disappointed

It is a small room with 2 beds for 4 adults and one baby. There is no refrigerator. I asked the people in the hotel to let me to change it to 2 bedrooms. They said that I cannot change it. Then I asked them to cancel my reservation and they replied that I cannot cancel my reservation. All left us to do is overcrowded all of us in the small room without a refrigerator for one night and move out as soon as possible in the next morning. There is no free breakfest and asks $13 for each person!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
1
Review of Four Points by Sheraton Houston Southwest

Reviewer score

1
5.01.0
Anonymous
San Antonio, TX
Jun 25, 2010

Sheraton 4 Points only deserves 1 point

The hotel is in a great location, but that is probably the best feature. The hotel lobby was nice, and the bar/restaurant are was nice. However, the room was not very clean. The phones and the internet connection did not work. The beds were not comfortable, and the sheets and blankets did not have a clean look to them. The room was equal to a Motel 6, and they should charge the same rate of a motel 6 for me to stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
3
Review of Four Points by Sheraton Houston Southwest

Reviewer score

1
5.01.0
Supertrucker2013
San Antonio tx
Nov 11, 2013

Lakewood Church Special Guest: PastorJoseph Prince

Terrible experience. The room was dirty room 207. Carpet smelled horrible. Dust everywhere.We were then moved to 828. Bed was very hard and old. Possibly had bed bugs.We were itching all night. Both rooms smelled. Unpleasant experience. Renovations are desperately needed!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
1
Value:
1
Review of Four Points by Sheraton Houston Southwest

Reviewer score

2
5.01.0
Tammie Fortune
Houston Texas
Dec 4, 2012

Wouldn't recommend to anyone

Staff was rude, misrepresented there self online. Wifi sucked.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
1
Review of Four Points by Sheraton Houston Southwest

Reviewer score

2
5.01.0
hotelenthusiast
pineville, louisiana
Apr 4, 2014

price was cheaper than others

the floor has bad smell, no refrigerator, clearly the hotel had been renovated , but overall the hotel cleanliness feels bad

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
1
Review of Four Points by Sheraton Houston Southwest

Reviewer score

2
5.01.0
2012Traveler2
Illinois
Aug 1, 2012

Needs help

The bathroom had mold on the ceiling, the mattresses were very soft. The staff was very friendly and helpful. The room could be updated. They provided bottles fof water to us when we checked in. Had to drive too far for a restaurant.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
1
Value:
2
Dining tip: Short drive from hotel

Had to drive about 20 minutes to restaurants.

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