$65 Avg/night
Rate and special offer based on Check-in: Jan 23, 2015 Check-out: Jan 24, 2015

Four Points by Sheraton Houston Southwest

3 stars
2828 Southwest Freeway, 2828 Southwest Freeway, Houston, TX 77098-4502
Hotel Overview
Reviewer score
3.4
out of 5
213 reviews
Business trip

Enjoyed the hotel, the location was perfect for my business trip. My only complaint is, I paid in... See full review

  • Speaker guy
  • Sep 30, 2014
good place to stay

nice hotel, good location near to gallaria. next to the highway. room is clean and confortable. See full review

  • Vicky2233
  • Aug 16, 2014
Sophisticated elements provide comfort as well as style in the Four Points Hotel Houston. Its curved structure blends well with Houston's architecture, while presenting a unique space in the district. Red is the defining Sheraton brand color, visible in features like accent pillows and tasteful paintings. A secluded outdoor pool is the perfect place for a leisurely vacation swim, while gym facilities allow guests to hit the treadmill for a solid workout. After a day exploring the city, kick back with an in-room movie, or chill with friends, family and a cold beer in the Lobby Lounge.
Key facts
  • 216 guestrooms
  • 3 meeting rooms
  • 24-hour business center
  • Video checkout
  • Free Wi-Fi in public areas
  • Outdoor pool
  • Fitness center
  • Room service
  • Four Points Restaurant and Lobby Lounge
  • 24-hour front desk
Neighborhood
Most major businesses located in the city are nearby, for added convenience before that major meeting or presentation. Uptown Park and the Galleria Mall offer shiny storefronts that delight shoppers, and local retailers offers the latest fashions, with both new and classic labels. Guests looking for an evening meal in the neighborhood outside the hotel should stroll to Kirby Drive or Richmond Avenue for a variety of restaurants that includes Indian, Mexican and seafood cuisines.
Hints and tips
The Sheraton Houston Southwest's Four Comfort Beds help everyone get a good night's rest, with features to enhance softness and stability.

Staff members at the hotel also go the extra mile to assist in providing directions to nearby attractions.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

Customers who viewed Four Points by Sheraton Houston Southwest also booked these hotels.

Reviewer score 3.8 out of 5
Reviewer score 4.0 out of 5

Four Points by Sheraton Houston Southwest Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Activities
Pool
Exercise gym
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Childcare Service
Car rental desk
Internet
High-speed internet
Parking
Parking
Accessibility
Ramp access to buildings

Nearby points of interest

  • Rice Stadium: 1.3 mi
  • The Menil Collection: 1.5 mi
  • Rice University Trail: 1.5 mi
  • Bayou Bend Collection and Gardens: 1.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 1.9 mi
  • Museum of Fine Arts: 1.9 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 2 mi
  • Houston Museum of Natural Science: 2.1 mi
  • Miller Outdoor Theatre: 2.2 mi
  • Holocaust Museum Houston: 2.2 mi
  • Houston Zoo: 2.3 mi
  • Beer Can House: 2.3 mi
  • Children's Museum of Houston: 2.3 mi
  • Hermann Park: 2.3 mi
  • Water Wall: 2.4 mi
  • Rice Stadium: 1.3 mi
  • The Menil Collection: 1.5 mi
  • Rice University Trail: 1.5 mi
  • Bayou Bend Collection and Gardens: 1.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 1.9 mi
  • Museum of Fine Arts: 1.9 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 2 mi
  • Houston Museum of Natural Science: 2.1 mi
  • Miller Outdoor Theatre: 2.2 mi
  • Holocaust Museum Houston: 2.2 mi
  • Houston Zoo: 2.3 mi
  • Beer Can House: 2.3 mi
  • Children's Museum of Houston: 2.3 mi
  • Hermann Park: 2.3 mi
  • Water Wall: 2.4 mi
  • Houston Arboretum and Nature Center: 3 mi
  • Minute Maid Park: 3.2 mi
  • Reliant Stadium: 3.2 mi
  • Sam Houston Park: 3.6 mi
  • Houston Symphony: 3.7 mi
  • Hobby Center for the Performing Arts: 3.8 mi
  • Toyota Center: 3.9 mi
  • Jones Hall: 4 mi
  • Alley Theatre: 4 mi
  • Houston Grand Opera: 4.1 mi
  • Christ Church Cathedral: 4.2 mi
  • Market Square Park: 4.2 mi
  • Robertson Stadium: 4.4 mi
  • Corbin J. Robertson Stadium: 4.4 mi
  • BBVA Compass Stadium: 4.4 mi
  • Hofheinz Pavilion: 4.5 mi
  • Houston Chinatown: 8.9 mi
  • Cockrell Butterfly Garden: 10 mi
  • Discovery Garden: 15.6 mi
  • Wortham Center: 17.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (213)

Ratings and reviews for Four Points by Sheraton Houston Southwest

Overall score

3.4 / 5
5.01.0
213 out of 213
Amenities:
3.4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3.8
Location:
4
Value:
3.7

77% would recommend to a friend.

Sort by:
Review of Four Points by Sheraton Houston Southwest

Reviewer score

5
5.01.0
traveler5339
atlanta,ga
Nov 14, 2012

Nice

Great location and bang for your buck!!!!!!!!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Galleria

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Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
5.01.0
Klay
Business
Houston, Texas
Jan 14, 2013

Weekend Trip

This hotel was clean and the staff friendly. The location is ideal. You are close to the Galleria and Rice Village. The sports stadiums are easy to get to also. The price was also a bargain. I would reccommend it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
5.01.0
Creole
Business
Louisiana
Dec 30, 2012

Good stay and good location!

My only issue was with the absence of continental breakfast. No bagels, muffins or anything except coffee. $10 a head for any sort of breakfast. Other than that the hotel was nice and the staff was great

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Four Points by Sheraton Houston Southwest

Reviewer score

1
5.01.0
History Nerd
Business
Florida
Dec 22, 2012

Never Again

Upon arriving, we noticed that the heater in the room was blowing cold air, not hot. We called the front desk two different times, but no one ever came to fix it. Then, we went to the front desk, and the receptionist seemed flustered that we had a problem to be fixed. Finally, she radioed a second repairman, who did fix the heater, but it was over an hour after we had arrived. The heater still did not run hot, even though we set it to 85 degrees. The restroom was appalling. Though it may have been clean (which is questionable), the facilities were obviously not a part of the renovations indicated on the website. Although I usually love this chain of hotels, I absolutely will never stay at this location again and strongly suggest no one else do either.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

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Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
5.01.0
nbast
Business
Louisiana
Dec 17, 2012

Great stay

I had a great experience at this hotel. I recommend it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Four Points by Sheraton Houston Southwest

Reviewer score

3
5.01.0
E von
Business
Dallas
Dec 14, 2012

Noisy

Every few minutes there was a loud knocking coming from the wall dividing the room from the bathroom. It was loud enough to think someone was at the door. It must be a water pipe or something in the wall. I've stayed at this hotel numerous times and will continue to stay.....just not in room 224.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Chipotle only 3 minutes away!

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Review of Four Points by Sheraton Houston Southwest

Reviewer score

2
5.01.0
Tammie Fortune
Business
Houston Texas
Dec 4, 2012

Wouldn't recommend to anyone

Staff was rude, misrepresented there self online. Wifi sucked.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
1
Trip purpose:

Business

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Review of Four Points by Sheraton Houston Southwest

Reviewer score

2
5.01.0
BidnissTraveler
Business
Bethesda, MD
Nov 29, 2012

mediocre

Lobby, bar, general facilities are fine. Room amenities were updated at some point very cheaply. Walls and tub were less than clean with sticky spots on closet doors and mold around tub fixtures. It was not horrifically dirty but not clean enough that I could recommend to anyone. Staff varied from super helpful (shuttle driver) to very unhelpful...until I began to call my booking agency about the reservation.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
3
Room comfort:
2
Location:
2
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Four Points by Sheraton Houston Southwest

Reviewer score

5
5.01.0
traveler5339
Business
atlanta,ga
Nov 14, 2012

Nice

Great location and bang for your buck!!!!!!!!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Galleria

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Thank you for your feedback!
Review of Four Points by Sheraton Houston Southwest

Reviewer score

3
5.01.0
nickname12345
Business
Houston
Nov 12, 2012

an average hotel

clean rooms. conveniently located next to major freeway. near Galleria, Texas Medical Center, Rice University

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
5.01.0
S.C. peach fanatic
Business
Ninety Six, S.C.
Nov 6, 2012

weekend conference

Great location, free parking, easy access to I-59 near Galleria. Staff was extra friendly and helpful. They replaced my forgotten toothbrush. My sixth floor room offered a beautiful sunset view of the west Texas sky.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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