$68 Avg/night
Rate and special offer based on Check-in: Jul 19, 2014 Check-out: Jul 20, 2014

Four Points by Sheraton Houston Southwest

3 stars
2828 Southwest Freeway, Houston, TX 77098-4502
Hotel Overview
Reviewer score
3.4
out of 5
289 reviews
Very close to museums, galleries and Kirby/Westheimer shopping and restaurants

Convenient cross between urban hotel and a motel. Hotel is on a noisy and busy highway but rooms... See full review

  • retired Louisiana teacher
  • Jun 16, 2014
Awesome place

It was value for money. The staff were wonderful, and it was a short walk to my place of business.... See full review

  • Doohdear
  • Apr 1, 2014
Sophisticated elements provide comfort as well as style in the Four Points Hotel Houston. Its curved structure blends well with Houston's architecture, while presenting a unique space in the district. Red is the defining Sheraton brand color, visible in features like accent pillows and tasteful paintings. A secluded outdoor pool is the perfect place for a leisurely vacation swim, while gym facilities allow guests to hit the treadmill for a solid workout. After a day exploring the city, kick back with an in-room movie, or chill with friends, family and a cold beer in the Lobby Lounge.
Key facts
  • 216 guestrooms
  • 3 meeting rooms
  • 24-hour business center
  • Video checkout
  • Free Wi-Fi in public areas
  • Outdoor pool
  • Fitness center
  • Room service
  • Four Points Restaurant and Lobby Lounge
  • 24-hour front desk
Neighborhood
Most major businesses located in the city are nearby, for added convenience before that major meeting or presentation. Uptown Park and the Galleria Mall offer shiny storefronts that delight shoppers, and local retailers offers the latest fashions, with both new and classic labels. Guests looking for an evening meal in the neighborhood outside the hotel should stroll to Kirby Drive or Richmond Avenue for a variety of restaurants that includes Indian, Mexican and seafood cuisines.
Hints and tips
The Sheraton Houston Southwest's Four Comfort Beds help everyone get a good night's rest, with features to enhance softness and stability.

Staff members at the hotel also go the extra mile to assist in providing directions to nearby attractions.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Four Points by Sheraton Houston Southwest Rooms

Traditional
Description not provided

Amenities

  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Activities
Outdoor pool
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Childcare Service
Wake-up service
Meeting/Banquet facilities
Car rental desk
Video checkout
Parking
Free parking
Accessibility
Accessible facilities
Ramp access to buildings
Knock light (hearing impaired)
Grab bars in bathroom
Room
Television with cable
Hairdryer in room
Cribs available
Sofa bed
Iron
Ironing board

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Reviewer score 3.8 out of 5

Hotel Map

29.7309 -95.4223
Nearby airports
George Bush Intercontinental Airport, (IAH), 23.00, MI;
Area description
City Center

Nearby points of interest

  • Rice Stadium: 1.3 mi
  • The Menil Collection: 1.5 mi
  • Rice University Trail: 1.5 mi
  • Bayou Bend Collection and Gardens: 1.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 1.9 mi
  • Museum of Fine Arts: 1.9 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 2 mi
  • Houston Museum of Natural Science: 2.1 mi
  • Miller Outdoor Theatre: 2.2 mi
  • Holocaust Museum Houston: 2.2 mi
  • Houston Zoo: 2.3 mi
  • Beer Can House: 2.3 mi
  • Children's Museum of Houston: 2.3 mi
  • Hermann Park: 2.3 mi
  • Water Wall: 2.4 mi
  • Rice Stadium: 1.3 mi
  • The Menil Collection: 1.5 mi
  • Rice University Trail: 1.5 mi
  • Bayou Bend Collection and Gardens: 1.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 1.9 mi
  • Museum of Fine Arts: 1.9 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 2 mi
  • Houston Museum of Natural Science: 2.1 mi
  • Miller Outdoor Theatre: 2.2 mi
  • Holocaust Museum Houston: 2.2 mi
  • Houston Zoo: 2.3 mi
  • Beer Can House: 2.3 mi
  • Children's Museum of Houston: 2.3 mi
  • Hermann Park: 2.3 mi
  • Water Wall: 2.4 mi
  • Houston Arboretum and Nature Center: 3 mi
  • Minute Maid Park: 3.2 mi
  • Reliant Stadium: 3.2 mi
  • Sam Houston Park: 3.6 mi
  • Houston Symphony: 3.7 mi
  • Hobby Center for the Performing Arts: 3.8 mi
  • Toyota Center: 3.9 mi
  • Jones Hall: 4 mi
  • Alley Theatre: 4 mi
  • Houston Grand Opera: 4.1 mi
  • Christ Church Cathedral: 4.2 mi
  • Market Square Park: 4.2 mi
  • Robertson Stadium: 4.4 mi
  • Corbin J. Robertson Stadium: 4.4 mi
  • BBVA Compass Stadium: 4.4 mi
  • Hofheinz Pavilion: 4.5 mi
  • Houston Chinatown: 8.9 mi
  • Cockrell Butterfly Garden: 10 mi
  • Discovery Garden: 15.6 mi
  • Wortham Center: 17.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (289)

Ratings and reviews for Four Points by Sheraton Houston Southwest

Overall score

3.4 / 5
5.01.0
289 out of 289
Amenities:
3.5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3.9
Location:
4
Value:
3.8

76% would recommend to a friend.

Sort by:
Review of Four Points by Sheraton Houston Southwest

Reviewer score

5
5.01.0
LyrB
Business
Houston, TX
May 22, 2012

Great Breakfast!

I arrived at 9AM for a business trip and enjoyed the classic breakfast which was GREAT! immediately afterward the front desk clerk juggled desk seamlessly and got me in my "high maintenance" KING, NON-SMOKING, LOWER FLOOR room without breaking a sweat. All interactions with hotel staff were 110% above my expectations. LOVE THIS HOTEL!!! Great deal in Houston!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Four Points by Sheraton Houston Southwest

Reviewer score

2
5.01.0
Medo12
Business
Austin, Tx
Aug 26, 2012

Average

nothing special about this place. Poor amenities, average customer service. Then they hold another $100.00 as a deposit (whether you are using a credit card or a debit card).

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
1
Trip purpose:

Business

Review of Four Points by Sheraton Houston Southwest

Reviewer score

3
5.01.0
Victor1980
Business
Austin
Aug 17, 2012

Comfortable Stay

Check in was easy and the Staff was nice. I got a room by the highway so when a loud vechicle would drive by I could hear it. But the room was nicely renovated. If you go do not get the king handicap room. The shower is not very good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The burgers in the hotel diner are great!

Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
5.01.0
Jonezy980
Business
Washington DC
Aug 3, 2012

Well Located, Friendly/Energetic Staff

The Four Points is close to Montrose/River Oaks food with access to energy companies downtown/Galleria within 10 minutes. The staff was friendly, energetic, and helpful and the bar is a nice way to end the day with good complimentary coffee to start up again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Four Points by Sheraton Houston Southwest

Reviewer score

2
5.01.0
2012Traveler2
Illinois
Aug 1, 2012

Needs help

The bathroom had mold on the ceiling, the mattresses were very soft. The staff was very friendly and helpful. The room could be updated. They provided bottles fof water to us when we checked in. Had to drive too far for a restaurant.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
1
Value:
2
Dining tip: Short drive from hotel

Had to drive about 20 minutes to restaurants.

Review of Four Points by Sheraton Houston Southwest

Reviewer score

3
5.01.0
Doc25
Business
Texas
Aug 1, 2012

Ok

Nice hotel. Ok. Nothing out of the ordinary but not bad. Old, and needs some renovating. Fridge, only if you ask for it, no cost. Room ok, bathroom bad. Good for the price!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
2
Location:
2
Value:
3
Trip purpose:

Business

Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
5.01.0
Evejb
Metairie,LA
Jul 28, 2012

Great getaway

Outstanding staff,great location, & I would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
5.01.0
MonyMony
Houston, Texas
Jul 10, 2012

Home away from home

Extremely welcoming staff. Very attentive to Hotel guest needs. Great Breakfast too!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Shopping tip: Short drive from hotel

Galleria Mall

Review of Four Points by Sheraton Houston Southwest

Reviewer score

2
5.01.0
Coronahunt
Killeen, to
Jul 9, 2012

Not great

Not happy with staff response to concerns voiced. Told multiple times that we would receive a call back, and days later....still have not.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
3
Value:
1
Review of Four Points by Sheraton Houston Southwest

Reviewer score

3
5.01.0
quck trip 76
Business
Austin, TX
Jul 8, 2012

Not bad

I have stayed here a couple time its not a bad place for a night or two. Its an older building, but has been kept nice. Staff is very friendly and accomodating, and the location is perfect for where I needed to be. The only negitives to this place were no hot water (its hot and humid so a cool shower was welcomed), and the beds were older and not super comfotable. All in all not a bad place

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Four Points by Sheraton Houston Southwest

Reviewer score

1
5.01.0
TIERRANELLA
Business
HOUSTON
Jun 23, 2012

HORRIBLE HOTEL TOO NOISEY SMELLS OLD NEEDS WORK AIR CONDITIONER VERY NOISEY

HOUSEKEEPING IS RUDE I WAS SUPPOSED TO CHECK OUT AT 1 PM INSTEAD OF 12 PM HOUSEKEEPING KNOCKED ON DOOR SEVERAL TIMES EVEN TRIED TO PUSH IN DOOR I ADVISED THEM OF MY CHECK OUT TIME. AIR CONDITIONER IS VERY NOISEY, THE ROOM LOOKS VERY OLD, BATHROOM NOT CLEANED AND NOT THAT MANY TOWELS. FOR THE PRICE I COULD HAVE WENT TO A BETTER HOTEL .....A MOTEL 8 OR LAQUINTA INN IS BETTER THAN FOUR POINTS BYSHERATON

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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