Four Points by Sheraton Houston Southwest

3 stars
2828 Southwest Freeway, Houston, TX 77098-4502
Hotel Overview
Reviewer score
3.4
out of 5
295 reviews
Fantastic business location

Everything was great from check in to check out I only spent one might there, but is was a very... See full review

  • Congarossy
  • Jul 27, 2014
Perfect

Great location in and out even with construction in that area. See full review

  • Busy geek
  • Jul 14, 2014
Sophisticated elements provide comfort as well as style in the Four Points Hotel Houston. Its curved structure blends well with Houston's architecture, while presenting a unique space in the district. Red is the defining Sheraton brand color, visible in features like accent pillows and tasteful paintings. A secluded outdoor pool is the perfect place for a leisurely vacation swim, while gym facilities allow guests to hit the treadmill for a solid workout. After a day exploring the city, kick back with an in-room movie, or chill with friends, family and a cold beer in the Lobby Lounge.
Key facts
  • 216 guestrooms
  • 3 meeting rooms
  • 24-hour business center
  • Video checkout
  • Free Wi-Fi in public areas
  • Outdoor pool
  • Fitness center
  • Room service
  • Four Points Restaurant and Lobby Lounge
  • 24-hour front desk
Neighborhood
Most major businesses located in the city are nearby, for added convenience before that major meeting or presentation. Uptown Park and the Galleria Mall offer shiny storefronts that delight shoppers, and local retailers offers the latest fashions, with both new and classic labels. Guests looking for an evening meal in the neighborhood outside the hotel should stroll to Kirby Drive or Richmond Avenue for a variety of restaurants that includes Indian, Mexican and seafood cuisines.
Hints and tips
The Sheraton Houston Southwest's Four Comfort Beds help everyone get a good night's rest, with features to enhance softness and stability.

Staff members at the hotel also go the extra mile to assist in providing directions to nearby attractions.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Four Points by Sheraton Houston Southwest Rooms

Traditional
Description not provided

Amenities

  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Activities
Outdoor pool
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Childcare Service
Wake-up service
Meeting/Banquet facilities
Car rental desk
Video checkout
Parking
Free parking
Accessibility
Accessible facilities
Ramp access to buildings
Knock light (hearing impaired)
Grab bars in bathroom
Room
Television with cable
Hairdryer in room
Cribs available
Sofa bed
Iron
Ironing board

Hotel Map

29.7309 -95.4223
Nearby airports
George Bush Intercontinental Airport, (IAH), 23.00, MI;
Area description
City Center

Nearby points of interest

  • Rice Stadium: 1.3 mi
  • The Menil Collection: 1.5 mi
  • Rice University Trail: 1.5 mi
  • Bayou Bend Collection and Gardens: 1.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 1.9 mi
  • Museum of Fine Arts: 1.9 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 2 mi
  • Houston Museum of Natural Science: 2.1 mi
  • Miller Outdoor Theatre: 2.2 mi
  • Holocaust Museum Houston: 2.2 mi
  • Houston Zoo: 2.3 mi
  • Beer Can House: 2.3 mi
  • Children's Museum of Houston: 2.3 mi
  • Hermann Park: 2.3 mi
  • Water Wall: 2.4 mi
  • Rice Stadium: 1.3 mi
  • The Menil Collection: 1.5 mi
  • Rice University Trail: 1.5 mi
  • Bayou Bend Collection and Gardens: 1.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 1.9 mi
  • Museum of Fine Arts: 1.9 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 2 mi
  • Houston Museum of Natural Science: 2.1 mi
  • Miller Outdoor Theatre: 2.2 mi
  • Holocaust Museum Houston: 2.2 mi
  • Houston Zoo: 2.3 mi
  • Beer Can House: 2.3 mi
  • Children's Museum of Houston: 2.3 mi
  • Hermann Park: 2.3 mi
  • Water Wall: 2.4 mi
  • Houston Arboretum and Nature Center: 3 mi
  • Minute Maid Park: 3.2 mi
  • Reliant Stadium: 3.2 mi
  • Sam Houston Park: 3.6 mi
  • Houston Symphony: 3.7 mi
  • Hobby Center for the Performing Arts: 3.8 mi
  • Toyota Center: 3.9 mi
  • Jones Hall: 4 mi
  • Alley Theatre: 4 mi
  • Houston Grand Opera: 4.1 mi
  • Christ Church Cathedral: 4.2 mi
  • Market Square Park: 4.2 mi
  • Robertson Stadium: 4.4 mi
  • Corbin J. Robertson Stadium: 4.4 mi
  • BBVA Compass Stadium: 4.4 mi
  • Hofheinz Pavilion: 4.5 mi
  • Houston Chinatown: 8.9 mi
  • Cockrell Butterfly Garden: 10 mi
  • Discovery Garden: 15.6 mi
  • Wortham Center: 17.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (295)

Ratings and reviews for Four Points by Sheraton Houston Southwest

Overall score

3.4 / 5
5.01.0
295 out of 295
Amenities:
3.5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3.9
Location:
4
Value:
3.8

77% would recommend to a friend.

Sort by:
Review of Four Points by Sheraton Houston Southwest

Reviewer score

2
5.01.0
BidnissTraveler
Business
Bethesda, MD
Nov 29, 2012

mediocre

Lobby, bar, general facilities are fine. Room amenities were updated at some point very cheaply. Walls and tub were less than clean with sticky spots on closet doors and mold around tub fixtures. It was not horrifically dirty but not clean enough that I could recommend to anyone. Staff varied from super helpful (shuttle driver) to very unhelpful...until I began to call my booking agency about the reservation.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
3
Room comfort:
2
Location:
2
Value:
3
Trip purpose:

Business

Review of Four Points by Sheraton Houston Southwest

Reviewer score

5
5.01.0
traveler5339
atlanta,ga
Nov 14, 2012

Nice

Great location and bang for your buck!!!!!!!!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Galleria

Review of Four Points by Sheraton Houston Southwest

Reviewer score

3
5.01.0
nickname12345
Houston
Nov 12, 2012

an average hotel

clean rooms. conveniently located next to major freeway. near Galleria, Texas Medical Center, Rice University

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
5.01.0
S.C. peach fanatic
Business
Ninety Six, S.C.
Nov 6, 2012

weekend conference

Great location, free parking, easy access to I-59 near Galleria. Staff was extra friendly and helpful. They replaced my forgotten toothbrush. My sixth floor room offered a beautiful sunset view of the west Texas sky.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
5.01.0
Mr Mustang
Business
Australia
Nov 5, 2012

Great Week End

I was welcomed very nicely and each day we were greeted and treated as friends. We ate at the in house restaurant each morning and each evening and the meals were great each time. I was also impressed by the room preparation each day. I live in Australia and I travel frequently to USA so I do stay in many hotels while travelling and the Four Points Sheraton Houston rates to me as a great Hotel. Regards Gavin

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
5.01.0
coyotejoe
chicago
Oct 4, 2012

i would go back

nice place, clean and modern. The only down fall was the staff, not very helpfull. But google maps was able to find some nice restaurants nearby

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Entertainment tip: Short drive from hotel

relient field

Review of Four Points by Sheraton Houston Southwest

Reviewer score

2
5.01.0
Medo12
Business
Austin, Tx
Aug 26, 2012

Average

nothing special about this place. Poor amenities, average customer service. Then they hold another $100.00 as a deposit (whether you are using a credit card or a debit card).

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
1
Trip purpose:

Business

Review of Four Points by Sheraton Houston Southwest

Reviewer score

3
5.01.0
Victor1980
Business
Austin
Aug 17, 2012

Comfortable Stay

Check in was easy and the Staff was nice. I got a room by the highway so when a loud vechicle would drive by I could hear it. But the room was nicely renovated. If you go do not get the king handicap room. The shower is not very good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The burgers in the hotel diner are great!

Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
5.01.0
Jonezy980
Business
Washington DC
Aug 3, 2012

Well Located, Friendly/Energetic Staff

The Four Points is close to Montrose/River Oaks food with access to energy companies downtown/Galleria within 10 minutes. The staff was friendly, energetic, and helpful and the bar is a nice way to end the day with good complimentary coffee to start up again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Four Points by Sheraton Houston Southwest

Reviewer score

2
5.01.0
2012Traveler2
Illinois
Aug 1, 2012

Needs help

The bathroom had mold on the ceiling, the mattresses were very soft. The staff was very friendly and helpful. The room could be updated. They provided bottles fof water to us when we checked in. Had to drive too far for a restaurant.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
1
Value:
2
Dining tip: Short drive from hotel

Had to drive about 20 minutes to restaurants.

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