$69 Avg/night
Rate and special offer based on Check-in: Jun 1, 2013 Check-out: Jun 2, 2013

Four Points by Sheraton Houston Southwest

3 stars
2828 Southwest Freeway, Houston, TX 77098-4502
Hotel Overview
Reviewer score
3.3
out of 5
159 reviews
great stopover place

This was the best place we stayed at during our five day road trip! See full review

  • Henny penny
  • Mar 9, 2013
Nice

Great location and bang for your buck!!!!!!!!!!!!! See full review

  • traveler5339
  • Nov 14, 2012
Recently renovated hotel close to Houston shopping and dining

Fresh from a multi-million dollar renovation, Four Points by Sheraton Houston Southwest offers luxurious comfort and a great location. The hotel is situated between downtown Houston and upscale The Galleria Shopping Center, with easy access to the highway. Guests are close to all the dining, shopping and attractions that the area has to offer. Four Points by Sheraton Houston Southwest features an outdoor pool, fully equipped fitness facility, restaurant and friendly hospitality.

Highlights
  • Recent multi-million dollar renovation
  • Situated between downtown Houston and The Galleria Shopping Center
  • Pool and fitness facility

 


Rooms
Guest rooms at Four Points by Sheraton Houston Southwest are decorated in rich, warm colors with bright accents to make guests feel welcomed. Every room features free high-speed Internet access, a comfortable bed, refrigerator, coffee/tea maker, hair dryer and in-room movies and video games
Dining

The Four Points Restaurant serves American casual cuisine, in an inviting setting. High-backed red leather chairs and light wood accents give the dining room a distinctive look, and the restaurant's breakfast buffet will start a guest's day off right.

Entertainment

The hotel is close to The Galleria Shopping Center, a top Houston attraction comprised of 375 stores, indoor ice rink and spectacular glass atriums. With an expansion in 2003, the mall became the fourth largest in the nation, highlighted by nine types of stone, suspended glass balconies and plush leather seating.

Recreation

The fitness center at Four Points by Sheraton Houston Southwest pops with bright colors to help guests feel invigorated while they exercise. Guests can also relax in the outdoor pool or lounge on the sundeck.

Transportation
  • Houston Hobby Airport (10.6 mi/17.1 km)
  • George Bush Intercontinental Airport (18.3 mi/29.5 km)

Nearby attractions
  • Houston museum district (2.6 mi/4.1 km)
  • Reliant Stadium (3.2 mi/5.2 km)
  • Toyota Center (3.9 mi/6.2)
  • Downtown Houston (4.2 mi/6.8 km)

Four Points by Sheraton Houston Southwest Rooms

Traditional
Description not provided

Amenities

  • FREE parking
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Activities
Outdoor pool
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Babysitting/Child services
Wake-up service
Meeting/Banquet facilities
Car rental desk
Video checkout
Parking
FREE parking
Accessibility
Accessible facilities
Ramp access to buildings
Knock light (hearing impaired)
Grab bars in bathroom
Room
Television with cable
Hairdryer in room
Cribs available
Sofa bed
Iron
Ironing board

Recommendations for you

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Reviewer score 3.9 out of 5

Hotel Map

29.7309 -95.4223
Nearby airports
George Bush Intercontinental Airport, (IAH), 23.00, MI;
Area description
City Center

Nearby points of interest

  • The Menil Collection: 1.5 mi
  • Rice University Trail: 1.5 mi
  • Bayou Bend Collection and Gardens: 1.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 1.9 mi
  • Museum of Fine Arts: 1.9 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 2 mi
  • Houston Museum of Natural Science: 2.1 mi
  • Miller Outdoor Theatre: 2.2 mi
  • Holocaust Museum Houston: 2.2 mi
  • Houston Zoo: 2.3 mi
  • Beer Can House: 2.3 mi
  • Children's Museum of Houston: 2.3 mi
  • Hermann Park: 2.3 mi
  • Water Wall: 2.4 mi
  • Houston Arboretum and Nature Center: 3 mi
  • The Menil Collection: 1.5 mi
  • Rice University Trail: 1.5 mi
  • Bayou Bend Collection and Gardens: 1.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 1.9 mi
  • Museum of Fine Arts: 1.9 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 2 mi
  • Houston Museum of Natural Science: 2.1 mi
  • Miller Outdoor Theatre: 2.2 mi
  • Holocaust Museum Houston: 2.2 mi
  • Houston Zoo: 2.3 mi
  • Beer Can House: 2.3 mi
  • Children's Museum of Houston: 2.3 mi
  • Hermann Park: 2.3 mi
  • Water Wall: 2.4 mi
  • Houston Arboretum and Nature Center: 3 mi
  • Minute Maid Park: 3.2 mi
  • Reliant Stadium: 3.2 mi
  • Sam Houston Park: 3.6 mi
  • Houston Symphony: 3.7 mi
  • Hobby Center for the Performing Arts: 3.8 mi
  • Toyota Center: 3.9 mi
  • Jones Hall: 4 mi
  • Alley Theatre: 4 mi
  • Houston Grand Opera: 4.1 mi
  • Christ Church Cathedral: 4.2 mi
  • Market Square Park: 4.2 mi
  • Houston Chinatown: 8.9 mi
  • Cockrell Butterfly Garden: 10 mi
  • Discovery Garden: 15.6 mi
  • Wortham Center: 17.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (159)

Ratings and reviews for Four Points by Sheraton Houston Southwest

Overall score

3.3 / 5
159 out of 159
Amenities:
3.4
Room cleanliness:
3.9
Hotel staff:
3.9
Room comfort:
3.8
Location:
3.9
Value:
3.6

74% would recommend to a friend.

Sort by:
Review this hotel
Review of Four Points by Sheraton Houston Southwest

Reviewer score

1
Bigg A
Corpus Christi, TX
Feb 7, 2012

Not clean, hot, and uncomfortable

We were not happy with the room at all. First walking in the room it smelled very muggy and a little like smoke. The carpet had stains and the bedding also had stains. Then the room never cooled down. It was hot the whole night. We were very disappointed. We have been in 3 star hotels before that were way better. We were just ready to leave.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
3
Value:
1
Time-saving tip: Short drive from hotel

The only thing that was good was that it didn't take us long to get to shopping areas. The traffic wasn't bad.

Review of Four Points by Sheraton Houston Southwest

Reviewer score

5
Dunner
Business
Dallas, TX
Jan 17, 2012

Good deal

booked this on-line at a great price and had not hassles with anything. I will make sure and book with the again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
Aliciayayy
Houston
Dec 30, 2011

Good trip

It's good to stay here, except the mistake on the billing. But it was solved right away. The price is a little higher than other places, but I will still recommend this hotel to my friends.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Review of Four Points by Sheraton Houston Southwest

Reviewer score

3
AbcDefgFjddfkkbvc
Business
Philadelphia, PA, USA
Dec 12, 2011

Good location

Near museum area. However, one staff refused to give my receipt when I checked out.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Four Points by Sheraton Houston Southwest

Reviewer score

1
Notgonnausethishotelnomo
Business
New Orleans,LA
Dec 12, 2011

You are in. seriously

I arrived in late afternoon so I decided to sit on the bed and watch tv. I realized my rear end was wet and I smelled the bed and it was urine. I told the front desk manager and she said her housekeeper advised her the beds had indeed been changed. I assured her that it was urine and I was appalled. She said to call her if I ever came back to the hotel and she would see "what she could do". There wasnt even an offer for comp'd drinks for this! She changed my room and then I realized this is par for the course for this hotel. No urine this time, but incredibly damp and smelly. I wont be using this hotel in Houston anymore. Especially after I explained that it was urine, she should have bent over backwards for me and I feel they simply wrote it off.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
TPACO
Business
Florida, USA
Dec 11, 2011

Noisy room

Noisy room because the Rd 59, they need to do something with this issue...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
mcgets
NH
Nov 26, 2011

Noisy Air

The air conditioner... very very noisy.... difficult to hear the TV. The TV sound... very tin like sound... not sure why. The key... never worked. it always took two trips to the desk to get someone to come let us in. The beds... wonderful. The staff.. very nice.. helpful... pleasant. The location... really close to our needs. So... the positives balanced the negatives. I would complain more next time but it was Thanksgiving... and we were all in good spirits and just coped.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
5
Dining tip: Short drive from hotel

Mexican Restaurant.... Chuy's chuies... is how it was pronounced... wonderful food... wonderful drinks.

Review of Four Points by Sheraton Houston Southwest

Reviewer score

3
Waiting for Service
Atlanta, GA
Nov 5, 2011

Convention Weekend

Clean, friendly staff but the hotal was not prepared to serve the number of guest that showed up. Long waiting time to eat but the food was cooked well.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Review of Four Points by Sheraton Houston Southwest

Reviewer score

1
Anonymous
Business
Morgan City, LA
Oct 31, 2011

Cheap

Not a High Class Joint to say the least. Did not like that they required an additional $100 at check in. They did not disclose this when I prebooked and had to pre pay for the room. Crooked way of doing business.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Dining tip: Short drive from hotel

Cafe Express. Good food.

Review of Four Points by Sheraton Houston Southwest

Reviewer score

2
Shewhosees
Business
Santa Fe, NM
Oct 24, 2011

expected more

Besides free bottled water in the room, location, and a comfy bed, the overall appearance of the hotel left a lot to be desired in the terms of cleanliness and a polished look, which I have come to expect from a Starwood Property. My front desk lady could stand to polish her people skills as well.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

Los Tios Mexican Restaurant has always been a Houston favorite of mine.

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