Four Points by Sheraton Houston Southwest

3 stars
2828 Southwest Freeway, 2828 Southwest Freeway, Houston, TX 77098-4502
Hotel Overview

3.4/5

Overall score

77%

Would recommend

Amenities:
3.4
Cleanliness:
4
Hotel staff:
4
Comfort:
3.8
Location:
4
Value:
3.8
Sophisticated elements provide comfort as well as style in the Four Points Hotel Houston. Its curved structure blends well with Houston's architecture, while presenting a unique space in the district. Red is the defining Sheraton brand color, visible in features like accent pillows and tasteful paintings. A secluded outdoor pool is the perfect place for a leisurely vacation swim, while gym facilities allow guests to hit the treadmill for a solid workout. After a day exploring the city, kick back with an in-room movie, or chill with friends, family and a cold beer in the Lobby Lounge.
Key facts
  • 216 guestrooms
  • 3 meeting rooms
  • 24-hour business center
  • Video checkout
  • Free Wi-Fi in public areas
  • Outdoor pool
  • Fitness center
  • Room service
  • Four Points Restaurant and Lobby Lounge
  • 24-hour front desk
Neighborhood
Most major businesses located in the city are nearby, for added convenience before that major meeting or presentation. Uptown Park and the Galleria Mall offer shiny storefronts that delight shoppers, and local retailers offers the latest fashions, with both new and classic labels. Guests looking for an evening meal in the neighborhood outside the hotel should stroll to Kirby Drive or Richmond Avenue for a variety of restaurants that includes Indian, Mexican and seafood cuisines.
Hints and tips
The Sheraton Houston Southwest's Four Comfort Beds help everyone get a good night's rest, with features to enhance softness and stability.

Staff members at the hotel also go the extra mile to assist in providing directions to nearby attractions.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Four Points by Sheraton Houston Southwest Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Activities
Pool
Exercise gym
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Car rental desk
Internet
High-speed internet
Parking
Parking
Accessibility
Ramp access to buildings

Hotel Map

29.7309 -95.4223
Area served
City Center
Nearby airports
Sugar Land Municipal Airport, (SGR), 32.19, KM; George Bush Intercontinental Airport, (IAH), 37.01, KM; William P. Hobby Airport Airport, (HOU), 20.92, KM;
Area description
Resort, Airport

Nearby points of interest

  • Rice Stadium: 1.3 mi
  • The Menil Collection: 1.5 mi
  • Rice University Trail: 1.5 mi
  • Bayou Bend Collection and Gardens: 1.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 1.9 mi
  • Museum of Fine Arts: 1.9 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 2 mi
  • Houston Museum of Natural Science: 2.1 mi
  • Miller Outdoor Theatre: 2.2 mi
  • Holocaust Museum Houston: 2.2 mi
  • Houston Zoo: 2.3 mi
  • Beer Can House: 2.3 mi
  • Children's Museum of Houston: 2.3 mi
  • Hermann Park: 2.3 mi
  • Water Wall: 2.4 mi
  • Rice Stadium: 1.3 mi
  • The Menil Collection: 1.5 mi
  • Rice University Trail: 1.5 mi
  • Bayou Bend Collection and Gardens: 1.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 1.9 mi
  • Museum of Fine Arts: 1.9 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 2 mi
  • Houston Museum of Natural Science: 2.1 mi
  • Miller Outdoor Theatre: 2.2 mi
  • Holocaust Museum Houston: 2.2 mi
  • Houston Zoo: 2.3 mi
  • Beer Can House: 2.3 mi
  • Children's Museum of Houston: 2.3 mi
  • Hermann Park: 2.3 mi
  • Water Wall: 2.4 mi
  • Houston Arboretum and Nature Center: 3 mi
  • Minute Maid Park: 3.2 mi
  • Reliant Stadium: 3.2 mi
  • Sam Houston Park: 3.6 mi
  • Houston Symphony: 3.7 mi
  • Hobby Center for the Performing Arts: 3.8 mi
  • Toyota Center: 3.9 mi
  • Jones Hall: 4 mi
  • Alley Theatre: 4 mi
  • Houston Grand Opera: 4.1 mi
  • Christ Church Cathedral: 4.2 mi
  • Market Square Park: 4.2 mi
  • Robertson Stadium: 4.4 mi
  • Corbin J. Robertson Stadium: 4.4 mi
  • BBVA Compass Stadium: 4.4 mi
  • Hofheinz Pavilion: 4.5 mi
  • Houston Chinatown: 8.9 mi
  • Cockrell Butterfly Garden: 10 mi
  • Discovery Garden: 15.6 mi
  • Wortham Center: 17.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (215)

Ratings and reviews for Four Points by Sheraton Houston Southwest

Overall score

3.4 / 5
5.01.0
215 out of 215
Amenities:
3.4
Cleanliness:
4
Hotel staff:
4
Comfort:
3.8
Location:
4
Value:
3.8

77% would recommend to a friend.

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Review of Four Points by Sheraton Houston Southwest

Reviewer score

5
5.01.0
Vicky2233
Business
Houston, tx
Aug 16, 2014

good place to stay

nice hotel, good location near to gallaria. next to the highway. room is clean and confortable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Four Points by Sheraton Houston Southwest

Reviewer score

5
5.01.0
Speaker guy
Business
Oklahoma city
Sep 30, 2014

Business trip

Enjoyed the hotel, the location was perfect for my business trip. My only complaint is, I paid in advance and upon arrival they now want a $100 deposit for incidentals. No one would spend that much anyway. Then it takes 5 -7 days before that is removed from the credit card. Between the hotel, gas charges and hertz I had 900.00 tied up on my credit card ,that I cannot use for at least a week or more.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
5.01.0
Cassandra panda
Business
McAllen Texas
Apr 18, 2010

Sheraton southwest

The rooms were very clean. The staff was always willing to help even with restaurant suggestions. The bed provided an amazing sleep. The ambiance was even better. It was even at a great location. Hotel looked well-kept and brand new. I had to go take my fundamental engineerig exam and it provided a close stay to reliant park and a restful sleep. Can't wait to visit again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Reliant park

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Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
5.01.0
mcgets
Business
NH
Nov 26, 2011

Noisy Air

The air conditioner... very very noisy.... difficult to hear the TV. The TV sound... very tin like sound... not sure why. The key... never worked. it always took two trips to the desk to get someone to come let us in. The beds... wonderful. The staff.. very nice.. helpful... pleasant. The location... really close to our needs. So... the positives balanced the negatives. I would complain more next time but it was Thanksgiving... and we were all in good spirits and just coped.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
2
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Mexican Restaurant.... Chuy's chuies... is how it was pronounced... wonderful food... wonderful drinks.

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Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
5.01.0
TPACO
Business
Florida, USA
Dec 11, 2011

Noisy room

Noisy room because the Rd 59, they need to do something with this issue...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
5.01.0
Aliciayayy
Business
Houston
Dec 30, 2011

Good trip

It's good to stay here, except the mistake on the billing. But it was solved right away. The price is a little higher than other places, but I will still recommend this hotel to my friends.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
5.01.0
mbaCrys
Business
Houston
Mar 3, 2012

Getaway

Wonderful hotel and great staff! The room could use a few minor renovations, but overall it was a great Stay!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
5.01.0
NM PA
Business
Philadelphia, PA
Mar 18, 2012

Nice getaway

Clean room, clean hotel, free parking and wi-fi, convenient location to city and attractions. Need a car but taxis are also available.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
5.01.0
Tweedums
Business
Omaha, Nebraska
Mar 19, 2012

Good stay!

I found the beds to be comfortable, and the rooms to be clean and nicely decorated in great colors. I really liked the modernized and updated sink; however, the only disappointment was the shower. It was cracked and stained. Still, everything else was great! Not having to pay for parking was a definite PLUS, and the rooms were quiet. I would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Four Points by Sheraton Houston Southwest

Reviewer score

4
5.01.0
Anonymous
Business
Beaumont,TX
May 22, 2012

Nice place to stay

The room is nice and the price is reasonable.People there are nice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
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