Four Points by Sheraton Houston Southwest

below average... hotel was under construction, no parking, no restaurant, no bar, dusty and dirty...

Great location. Right off 59. Maids area bit noisy. Hotel is under renovation. Looks great so far.

We had to travel to Houston to see family, so I called and made a reservation the day of. So that part was great that I was capable of getting a room. The hotel had rooms for 20% off so that was even better! We pulled up at the hotel which was on a side street with not much activity, so even better because it was peaceful. I travel a lot wether on business or for fun. My room did not have a microwave or even a small refrigerator. We mentioned to the check-in clerk that it was our anniversary so she gave us free complimentary full breakfast coupons. The food was not that good. This is just a mention because they were under renovation, so hopefully once they get everything straighted out things will be better. As I mentioned earlier, I do travel frequently, so having to rate this hotel I would give it a 5 out of 10.

We stayed at this place to be close to our son's apartment and new work place. The kitchen and bar did not exist and they were using the small meeting room as a make shift until it was renovated. The prices did not reflect under construction prices for the kitchen or their products.

Check in was simple. The front desk person, [...], was very helpful. [...], the shuttle person, was extremly polite also. No hassles. Both were great.

Location was close to Client and easy access to/from Highway

Check in went smoothly. We didn't count on the renovation including the restaurant based on the description on the Cheaptickets website. We had a hard time getting extra coffee for the room and we had to search three floors beside our own for an ice machine that worked. The pool is noisy which can be expected given the proximity to the freeway but it lacked amenities such as trash disposal, landscaping and scarcity of drink machines. You have to lug around an ice chest or go back up to the 2nd floor. We got back to our room at 4 pm and the room had still not been cleaned by the maid which is unfair since we would have to be out by noon if we had been checking out.

It was nice, mostly because of the location, but service was good, clean rooms and everything we needed available.

We did not get to stay at this hotel We had a pre-paid reservation for (2) rooms. We were working late on a job site so we called ahead to verify that our rooms would be held for late check-in. Apparently, the call-ahead did not carry over to the next shift of desk personnel, because when we got to the hotel, they only had one room left. Reminds me of the Seinfeld episode where the rental car company can take a reservation, but cannot keep a reservation. They did find us lodging at another hotel.

I did not stay at the hotel because I found out once I got the Houston, after my flight was late, that the hotel was about an hour away from the airport. This was not the impression I got from Orbitz when I booked the flight. I called Sheridan reservations to try to change the reservation to a closer Sheridan, but they would not let me. I will not use Orbitz to book a hotel again.