$84 Avg/night
Rate based on Check-in: May 29, 2015 Check-out: May 31, 2015

Extended Stay America - Houston - Willowbrook

2 stars
View map of 13223 Champions Centre Dr, 13223 Champions Centre Dr, Houston, TX 77069

Hotel Overview

Reviewer score
2.4
out of 5
15 reviews
Birthday Getaway

Location was great hotel was quite,close to restaurants,shopping and a awesome price!!! See full review

  • benny c.
  • Apr 1, 2013
Unbeatable location for the price"

Very Comfortable and quiet. See full review

  • Anonymous
  • Mar 27, 2010
At Extended Stay America, only 23 miles from Houston, guests find a friendly home away from home whether they stay a day, a week or a month. Fully equipped kitchens in each of our 138 spacious suites, free grab and go breakfast, and onsite laundry facilities offer guests freedom and ease, while free WiFi and flat screen TVs with premium channels allow both work and relaxation. Savvy business and leisure travelers alike find our hotel the convenient, affordable, smart choice. …Hotel requires a valid credit card on file upon check in for incidental charges or damages to guest rooms. If no valid credit card or guest is paying cash, a cash room deposit in the amount of 100USD per stay per room is collected. After satisfactory inspection at check out, room deposit will be refunded. Refunds over 100USD will be refunded by check within 14 days of departure.

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Extended Stay America - Houston - Willowbrook Rooms

Deluxe
DELUXE STUDIO-QUEEN BED
Standard
STUDIO-QUEEN BED
Standard
STUDIO-QUEEN BED
Studio
STUDIO-2 DOUBLE BEDS

Amenities

  • High-speed internet
  • Free parking
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Free local telephone calls
FEMA approved
Activities
Fitness center or spa
Jacuzzi
Sauna
Children's activities
Golf
Game room
Jogging track
Play ground
Dining
Continental breakfast
Coffee maker in room
Meal plan - continental
Services
24 hour front desk
Maid service
Security
In-Room Safe
Copy service
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
Television with cable
Radio
Cordless phone
Safe
Telephone
Kitchen
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Hairdryer in room
Microwave
Bathroom telephone
Cribs available
Temperature control
Shower
Electronic door locks
Iron
Ironing board
International direct dial
Sprinklers in rooms
Bath tub
Bidet

Nearby points of interest

  • Wortham Center: 5.5 mi
  • Discovery Garden: 9.1 mi
  • Cockrell Butterfly Garden: 13.8 mi
  • Houston Arboretum and Nature Center: 15 mi
  • Beer Can House: 15.8 mi
  • Houston Symphony: 16 mi
  • Bayou Bend Collection and Gardens: 16.2 mi
  • Water Wall: 16.7 mi
  • Hobby Center for the Performing Arts: 17.5 mi
  • Sam Houston Park: 17.5 mi
  • Houston Grand Opera: 17.5 mi
  • Alley Theatre: 17.6 mi
  • Houston Chinatown: 17.6 mi
  • Market Square Park: 17.7 mi
  • Jones Hall: 17.7 mi
  • Wortham Center: 5.5 mi
  • Discovery Garden: 9.1 mi
  • Cockrell Butterfly Garden: 13.8 mi
  • Houston Arboretum and Nature Center: 15 mi
  • Beer Can House: 15.8 mi
  • Houston Symphony: 16 mi
  • Bayou Bend Collection and Gardens: 16.2 mi
  • Water Wall: 16.7 mi
  • Hobby Center for the Performing Arts: 17.5 mi
  • Sam Houston Park: 17.5 mi
  • Houston Grand Opera: 17.5 mi
  • Alley Theatre: 17.6 mi
  • Houston Chinatown: 17.6 mi
  • Market Square Park: 17.7 mi
  • Jones Hall: 17.7 mi
  • Christ Church Cathedral: 17.9 mi
  • The Menil Collection: 18 mi
  • Toyota Center: 18.4 mi
  • BBVA Compass Stadium: 18.6 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 18.9 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 19 mi
  • Museum of Fine Arts: 19 mi
  • Rice Stadium: 19.1 mi
  • Holocaust Museum Houston: 19.1 mi
  • Rice University Trail: 19.2 mi
  • Houston Museum of Natural Science: 19.2 mi
  • Children's Museum of Houston: 19.3 mi
  • Miller Outdoor Theatre: 19.4 mi
  • Houston Zoo: 19.6 mi
  • Hermann Park: 19.7 mi
  • Hofheinz Pavilion: 20.4 mi
  • Robertson Stadium: 20.4 mi
  • Corbin J. Robertson Stadium: 20.4 mi
  • Minute Maid Park: 21 mi
  • Reliant Stadium: 21 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Extended Stay America - Houston - Willowbrook

Overall score

3.3 / 5
5.01.0
4 out of 15
Amenities:
3
Cleanliness:
3.8
Hotel staff:
4
Comfort:
3.3
Location:
4.3
Value:
3.3
Sort by:
Review of Extended Stay America - Houston - Willowbrook

Reviewer score

1
5.01.0
jalto2singer
Business
Austin, TX
Aug 26, 2013

Filthy room and hard to find

I am so disappointed in the experience I had here. First, Google Maps could not find the hotel, and without an actual map in my hand I had to stop for directions several times. Second, although the check-in time was accurately given as 3pm, there was nothing telling me I could not check in UNTIL 3pm. It would have better served my agenda to go straight to my event and check in later. Third, when I finally got to the room, it was absolutely filthy. There were cobwebs on every light fixture and blowing under the air conditioner. There was a not-quite dead roach in the middle of the floor. The comforter was stained and there was hair in the sheets. Rather than try to sleep in that mess I asked for two clean blankets which were not brought until midnight. The handicapped walk-in/roll-in shower had dirty footprints in it, as if someone with dirty sneakers stepped in water and then did not clean it up. There was water on the floor. The top of the toilet tank did not match the tank itself, and so did not completely cover the tank. I did not use the kitchenette, but the refrigerator was rusted on the outside and the compressor was very noisy. Then, my next-door neighbors came in after midnight and left the door latch open so they could make several trips to and from their car without unlocking their door every time. That's fine, except they let the door bang every time they went through it. The staff was very young, and seemed sympathetic when I called to complain, however they did not offer any kind of recompense. I will not stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
2
Comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

Time-saving tip: Not Applicable

Do not depend on GPS or Google Maps for this hotel. Get an actual map and keep the hotel's phone number with you.

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Review of Extended Stay America - Houston - Willowbrook

Reviewer score

4
5.01.0
Anonymous
Business
Houston, Texas
Mar 27, 2010

Unbeatable location for the price"

Very Comfortable and quiet.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Extended Stay America - Houston - Willowbrook

Reviewer score

4
5.01.0
Reviewer S.
Business
Seattle, WA
Jul 26, 2009

Good and Resonable

The experience was pretty good as there was no hassle, the room was clean and good and the price was pretty resonable. All in all its a pretty decent place to live in if you don't want to spend a lot of money and still stay peacefully.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of Extended Stay America - Houston - Willowbrook

Reviewer score

4
5.01.0
Anonymous
Business
Orlando, FL
Aug 11, 2007

Just okay

The location of this hotel was great- it is literally right across the street from Willowbrook Mall and easily accessible. The staff was friendly. The room had the basic requirements but the bed was not comfortable at all and when I asked the staff for additional pillows they said they don't provide any additional. Other than that the room was fine, the best part was the location.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

There are several restaurants nearby and even within walking distance. It is also close to highway 249

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