Extended Stay America - Houston - Willowbrook

2 stars
View map of 13223 Champions Centre Dr, 13223 Champions Centre Dr, Houston, TX 77069

Hotel Overview

Ratings and reviews for Extended Stay America - Houston - Willowbrook

Overall score

2.5 / 5
5.01.0
15 out of 15
Amenities:
2.7
Cleanliness:
2.9
Hotel staff:
3.5
Comfort:
2.8
Location:
3.6
Value:
3

60% would recommend to a friend.

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Review of Extended Stay America - Houston - Willowbrook

Reviewer score

3
5.01.0
topdop
Business
mcallen,tx
Nov 10, 2009

okay for the price

okay

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Review of Extended Stay America - Houston - Willowbrook

Reviewer score

2
5.01.0
Staxx
Business
Kansas City, MO
Jul 28, 2009

Not the best, But not the worst.

We traveled to visit a friend and attend her baby shower. A pool and fitness center would have made our stay more enjoyable. The rooms were not very clean and there were huge flying insects. The grounds were not well kept either. The wireless connection was not free and it was more trouble than it was worth. I asked for a refund after being on the phone with the wireless connection help desk for over 30 minutes. There was every imaginable shop and restaurant around the corner and a mall within walking distance. Also close access to highways. I would not stay there again because it seems poorly kept, not very clean and run down. The front office staff were very nice though.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short drive from hotel

Every store and restaurant imaginable and a mall close by.

Review of Extended Stay America - Houston - Willowbrook

Reviewer score

4
5.01.0
Reviewer S.
Business
Seattle, WA
Jul 26, 2009

Good and Resonable

The experience was pretty good as there was no hassle, the room was clean and good and the price was pretty resonable. All in all its a pretty decent place to live in if you don't want to spend a lot of money and still stay peacefully.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of Extended Stay America - Houston - Willowbrook

Reviewer score

4
5.01.0
nice short trip
Business
San Antonio, TX
Jun 7, 2009

Unbeatable location for the price

It was everything we expected, only much better. Besides being affordable, the location was perfect. Outside we enjoyed the Hybiscus & Crepe Myrtles in bloom, it was peaceful, quiet, clean & we both got a well-deserved good night's sleep.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Extended Stay America - Houston - Willowbrook

Reviewer score

4
5.01.0
Anonymous
Business
Orlando, FL
Aug 11, 2007

Just okay

The location of this hotel was great- it is literally right across the street from Willowbrook Mall and easily accessible. The staff was friendly. The room had the basic requirements but the bed was not comfortable at all and when I asked the staff for additional pillows they said they don't provide any additional. Other than that the room was fine, the best part was the location.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

There are several restaurants nearby and even within walking distance. It is also close to highway 249

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