Crowne Plaza HOUSTON RIVER OAKS

3 stars
View map of 2712 Southwest Freeway, Houston, TX 77098

Hotel Overview

3.4/5

Overall score

68%

Would recommend

Amenities:
3.6
Cleanliness:
3.9
Hotel staff:
3.7
Comfort:
4
Location:
4.1
Value:
3.8
Bright, comfortable hotel between downtown Houston and Galleria area

Located halfway between downtown Houston and the upscale The Galleria Shopping Center, Crowne Plaza Hotel Houston River Oaks is perfectly situated for business and leisure travelers. The hotel boasts an array of fun, cheerful design details like asymmetrical booths in its restaurant, accordion-type lighting fixtures and triangular accents at the front desk. Crowne Plaza Hotel Houston River Oaks offers quick access to universities, medical centers and attractions. Business amenities include extensive meeting space and a 24-hour business center.

Highlights
  • Situated between downtown Houston and Galleria area
  • Extensive meeting space and 24-hour business center
  • Free shuttle to The Galleria Shopping Center
Rooms

Crowne Plaza Hotel Houston River Oaks rooms are spacious and comfortable. Every room includes free Wi-Fi, free morning newspaper, coffee maker, microwave, mini-fridge and work desk. Suites offer a separate living area, two TVs, wet bar and sleeper sofa.

Property features
Business travelers appreciate the hotel's business-friendly amenities, like the 24-hour business center and personal meeting director. The hotel has over 12,000 square feet of meeting space.

The hotel offers a free shuttle to The Galleria Shopping Center, a top Houston attraction comprised of 375 stores, indoor ice rink and spectacular glass atriums. With an expansion in 2003, the mall became the fourth largest in the nation, highlighted by nine types of stone, suspended glass balconies and plush leather seating.

Dining

The on-site Reeds Restaurant & Bar offers American casual cuisine in a comfortable dining room. The restaurant offers buffet-style dining for breakfast. In the evening, guests relax in the bar area while watching flat-panel TVs showing sporting events and news.

Transportation
  • George Bush Intercontinental Airport (18.3 mi/29.5 km)

     

Nearby attractions
  • Houston museum district (2.5 mi/4 km) 
  • Minute Maid Park (3.1 mi/4.9 km)
  • Reliant Stadium (3.1 mi/5.1 km)
  • Toyota Center (3.8 mi/6.1 km)
  • Downtown Houston (4.1 mi/6.6 km)



 

Business
  • 24- hour business center
  • Meeting rooms
  • Internet access (fees apply)

Amenities

  • High-speed internet
  • Outdoor pool
  • Non Smoking
General
Non Smoking
Ice machine
Activities
Outdoor pool
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
Concierge desk
ATM/Cash machine
In-Room Safe
Shops/Commercial services
Car rental desk
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Microwave
Cribs available
Sofa bed
Temperature control
Ironing board
Bath tub

Hotel Map

29.7313 -95.4212
Nearby airports
George Bush Intercontinental Airport, (IAH), 27.00, MI, N; Houston Hobby Airport, (HOU), 13.00, MI, SE;
Area description
Downtown, downtown

Nearby points of interest

  • Rice Stadium: 1.3 mi
  • The Menil Collection: 1.4 mi
  • Rice University Trail: 1.5 mi
  • Bayou Bend Collection and Gardens: 1.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 1.9 mi
  • Museum of Fine Arts: 1.9 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 1.9 mi
  • Houston Museum of Natural Science: 2 mi
  • Miller Outdoor Theatre: 2.1 mi
  • Holocaust Museum Houston: 2.2 mi
  • Houston Zoo: 2.2 mi
  • Beer Can House: 2.2 mi
  • Children's Museum of Houston: 2.3 mi
  • Hermann Park: 2.3 mi
  • Water Wall: 2.4 mi
  • Rice Stadium: 1.3 mi
  • The Menil Collection: 1.4 mi
  • Rice University Trail: 1.5 mi
  • Bayou Bend Collection and Gardens: 1.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 1.9 mi
  • Museum of Fine Arts: 1.9 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 1.9 mi
  • Houston Museum of Natural Science: 2 mi
  • Miller Outdoor Theatre: 2.1 mi
  • Holocaust Museum Houston: 2.2 mi
  • Houston Zoo: 2.2 mi
  • Beer Can House: 2.2 mi
  • Children's Museum of Houston: 2.3 mi
  • Hermann Park: 2.3 mi
  • Water Wall: 2.4 mi
  • Houston Arboretum and Nature Center: 3 mi
  • Minute Maid Park: 3.2 mi
  • Reliant Stadium: 3.3 mi
  • Sam Houston Park: 3.6 mi
  • Hobby Center for the Performing Arts: 3.7 mi
  • Houston Symphony: 3.8 mi
  • Toyota Center: 3.8 mi
  • Jones Hall: 3.9 mi
  • Alley Theatre: 4 mi
  • Houston Grand Opera: 4 mi
  • Christ Church Cathedral: 4.1 mi
  • Market Square Park: 4.1 mi
  • Robertson Stadium: 4.3 mi
  • Corbin J. Robertson Stadium: 4.3 mi
  • BBVA Compass Stadium: 4.4 mi
  • Hofheinz Pavilion: 4.5 mi
  • Houston Chinatown: 9 mi
  • Cockrell Butterfly Garden: 10 mi
  • Discovery Garden: 15.7 mi
  • Wortham Center: 17.5 mi

Dining

Reeds Restaurant
Reeds Restaurant has brand new menus featuring buffet style dining for breakfast and menu dining for lunch and dinner. We also have a full bar service and room service is available. Located off of the lobby with a breakfast buffet daily from 10.99. Lunch
Hillstone
Serves a complete American menu with a full bar
Goode Company Seafood - Houston
Serving fresh Gulf seafood fried, broiled, boiled or sauteed. Full bar.
Reeds Bar & Lounge
You can easily relax in front of the flat panel TVs while sipping cocktails with friends, family or clients at Reeds Bar & Lounge. Try one of our fine wines - we have a great wine list. Order appetizers or dinner from our Houston, TX hotel bar menu!

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (65)

Ratings and reviews for Crowne Plaza HOUSTON RIVER OAKS

Overall score

3.4 / 5
5.01.0
65 out of 65
Amenities:
3.6
Cleanliness:
3.9
Hotel staff:
3.7
Comfort:
4
Location:
4.1
Value:
3.8

68% would recommend to a friend.

Sort by:
Review of Crowne Plaza HOUSTON RIVER OAKS

Reviewer score

2
5.01.0
Anonymous
Business
Dallas, Texas
Aug 19, 2010

It was ok.

When I arrived. The elevator in the parking garage was broken. I had to walk down with 3 bags...4 flights of stairs. There were no signs that it was broken and I waited several minutes until I finally gave up and walked. The front desk told me it was broken all day. I suggested that they put up a sign. I was then asked to initial the charges and discovered they were charging me $8.00 to park there. I said I wouldn't pay and would move my car if I had to. The supervisor finally waived the charge since I was a Gold Priority Club member. FYI- There breakfast buffet doesn't include coffee or juice. They were each 2.50 more. The bathroom was dirty and there were cracks of mold in the shower/bath area.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
2
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza HOUSTON RIVER OAKS

Reviewer score

1
5.01.0
Weedy
Business
San Antonio
Jul 27, 2010

Ugh

Very disappointed. Was told that parking was free and surprised I had to pay. Also first day we were gone most of the day and house keeping did not come in until 6 in the evening when we came back

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Thank you for your feedback!
Review of Crowne Plaza HOUSTON RIVER OAKS

Reviewer score

5
5.01.0
Fun weekend in Ruidoso
Business
Texas
Apr 19, 2010

Just a little break

The check in and out were easy and I did not run into any problems. The room was very clean and nice. The parking garage is extra but it was cheap. The hotel is in a good location near rice village. The lobby was also clean. Kind of hard to get to but it was Houston. Overall the hotel [...] did a great job.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

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Thank you for your feedback!
Review of Crowne Plaza HOUSTON RIVER OAKS

Reviewer score

3
5.01.0
Anonymous
Business
Baton Rouge, LA
Mar 30, 2010

Room was nice

The hotel was in a good location and you could get to any type of food that you would like. The room was nice, but the hotel needs to have rooms upgraded. The tv is an old tube tv. The hotel is also under construction in several places so makes for a unrestful stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Great restaurant in very short walking distance called Prince's.

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Review of Crowne Plaza HOUSTON RIVER OAKS

Reviewer score

4
5.01.0
Anonymous
Business
southern,illinois
Mar 8, 2010

Oasis in Texas

Visiting family. Great location easy to get to many sites. Room was spacious and very clean. Real enjoyment after traveling long distance. Rates two thumbs up.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Crowne Plaza HOUSTON RIVER OAKS

Reviewer score

5
5.01.0
Anonymous
Business
taylorsville, utah
Jan 25, 2010

all great services

great clean and in a great location.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Crowne Plaza HOUSTON RIVER OAKS

Reviewer score

2
5.01.0
Busy Business
Business
Portland, Me
Jan 23, 2010

Both good & bad aspects.

Valet & Restaurant employees not professional. Desk clerk & Housekeeping were awesome. Coffee pot and microwave didn't work efficiently. Second night there was a lot of knocking noises. When I was being dropped off at curnb side, teh Valet employee asked my driver to move his vehicle to accomodate a guest; I replied "I'm a guest too." Restaurant waiter was observed picking his nose.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
2
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza HOUSTON RIVER OAKS

Reviewer score

2
5.01.0
Johnny O Man
Business
Tampa, FL
Jan 18, 2010

Poor hotel for the price

I booked this hotel due to it's location within the city for business purposes and due to the reasonableness of it's room price. However, I didn't think I would have to deal with hotel construction (which was not mentioned when booking the hotel) and no A/C in the room for 2 days! This was even after I moved into another room due to a seperate issue. In addition, the elevator was broken, causing me to have to carry all of my luggage down four flights of stairs (which I was not told of when I first checked in). The manager did offer me compensation, but I would have rather stayed somewhere else then to deal with all of the headaches.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
1
Location:
4
Value:
2
Trip purpose:

Business

Shopping tip: Short drive from hotel

The Galleria

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Review of Crowne Plaza HOUSTON RIVER OAKS

Reviewer score

1
5.01.0
Anonymous
Business
Houston, TX
Jan 10, 2010

Crowne Plaza no Jewel

This hotel was advertised as a Crowne Plaza but the bill listed the hotel as a Holiday Inn Select. The staff was nonexistent, room service was closed during our stay, the pipes made an unholy racket when we used the shower, there were no garbage cans on any of the floors, and the "refridgerators" in the rooms were actually just boxes with fans in them. The hotel engineer told me if I wanted to keep anything cool in the refridgerator I needed to put a bucket of ice inside it. We ended up throwing our food out because it wasn't kept at the proper temperature. Our experience certainly did not live up to my expectations. If we were planning on staying any longer I would have gone somewhere else.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

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Thank you for your feedback!
Review of Crowne Plaza HOUSTON RIVER OAKS

Reviewer score

3
5.01.0
Anonymous
Business
Minnesota
Nov 23, 2009

review

We traveled to Houston for a college sporting event. When a group of families get together it is nice to have a spot to sit and visit in the evenings. The bar closed at 11:00 and there was no entertainment. We also did not get told about the location of the business center that held the free coffee, computers and the brochures of the places to visit. I wish the hotel had more for us to do in the evenings.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
2
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
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