$104 Avg/night
Rate based on Check-in: Sep 6, 2015 Check-out: Sep 8, 2015

Crowne Plaza HOUSTON-DOWNTOWN

4 stars
View map of 1700 Smith Street, Houston, TX 77002

Hotel Overview

Ratings and reviews for Crowne Plaza HOUSTON-DOWNTOWN

Overall score

3.7 / 5
5.01.0
27 out of 27
Amenities:
3.4
Cleanliness:
4.1
Hotel staff:
4.4
Comfort:
4
Location:
4.2
Value:
3.8

85% would recommend to a friend.

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Review of Crowne Plaza HOUSTON-DOWNTOWN

Reviewer score

5
5.01.0
Rarc3
Couples
Houston, Texas
Jun 4, 2012

FPSF

Stayed here for the walking distance to the FPSF music festival and enjoyed every sleeping second.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Crowne Plaza HOUSTON-DOWNTOWN

Reviewer score

4
5.01.0
TexanTransplant
Business
Houston
Dec 5, 2012

Crown Center Houston

Had a nice stay. Great rooms, good breakfast, courteous staff... Parking expensive. Good location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Crowne Plaza HOUSTON-DOWNTOWN

Reviewer score

4
5.01.0
Wckd
Family
Spring, TX
Jul 15, 2013

Great Value

Hotel was great. Staff was pleasant. Great value for a downtown hotel. One recommendation would be to run the shuttle until 11:30PM or Midnight since the hotel is a good distance from the theater district and service had ended before the show let out.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Family

Review of Crowne Plaza HOUSTON-DOWNTOWN

Reviewer score

4
5.01.0
Jhazle
Family
Michigan
Jul 18, 2013

Great places

At its prime this was a grand hotel, rooms are a bit dated, but still work for Houston. Awesome!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Family

Money-saving tip: Short walk from hotel

Its not a real Refinery, but its called the Refinery

Review of Crowne Plaza HOUSTON-DOWNTOWN

Reviewer score

4
5.01.0
World's Greatest Husband
Couples
Houston area
Oct 28, 2013

Great for a night away without the kids

We live in the Greater Houston area but have never spend any time downtown. We really just wanted a nice relaxing weekend. After waiting over 30 mins for the hotel shuttle to take us to dinner the hotel paid for a taxi to take and pick us up. One of my wife's comments about the hotel and staff "It's not the Best Western, I could get used to this." Needless to say, if we do get another room downtown we will be staying again at the Crowne Plaza.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Couples

Dining tip: Short drive from hotel

Sambuca - Great food and live music.

Review of Crowne Plaza HOUSTON-DOWNTOWN

Reviewer score

4
5.01.0
MissH
Family
Texas
Dec 7, 2013

Great staff!!

Front desk staff very friendly and helpful, valet parking staff not as friendly, maybe because it was a busy evening? Nice hotel beautiful downtown.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Review of Crowne Plaza HOUSTON-DOWNTOWN

Reviewer score

4
5.01.0
Anonymous
Couples
USA
Sep 30, 2007

Great weekend value

The Crowne Plaza was conveniently located near downtown and provided quality accommodations for our weekend visit, at a reasonable price.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Dining tip: Not Applicable

Conveniently located for downtown and nearby restaurants and entertainment.

Review of Crowne Plaza HOUSTON-DOWNTOWN

Reviewer score

4
5.01.0
Wretlemania Family
Family
New York, NY
Apr 23, 2009

Perfect Stay

The hotel lived up to the online rating. Nice Room, friendly staff. The food was good at the breakfast buffet. Location is great. Parking a car is a little expensive but the valet is great and you can come and go as many times as you want.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Family

Review of Crowne Plaza HOUSTON-DOWNTOWN

Reviewer score

4
5.01.0
Salma s
Business
Cairo
May 11, 2014

Great location

Great location , clean and comfortable with new rooms

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Crowne Plaza HOUSTON-DOWNTOWN

Reviewer score

4
5.01.0
Kansas Bob
Business
Wichita, KS
Sep 29, 2014

Needs a bit of maintennce, but great location

Toilet did not work, but other than that it was great. The bed was very comfortable. Excellent location for downtown and mid-town meetings.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Head due South about a half-mile to mid-town for a number of fun bars.

Review of Crowne Plaza HOUSTON-DOWNTOWN

Reviewer score

4
5.01.0
Kelly Z.
Friends
N/A
Jan 7, 2015

great customer service

the front desk manager provided great customer service after we complained about our room and made up with free room upgrade! we ended up with a great time stay at this hotel! the hotel also has an awesome location and walking distance to many restaurants nearby!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Friends

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