Crowne Plaza HOUSTON-DOWNTOWN

Easy access and helpful and friendly staff. Service good, food excellent, wished for more reasonable fee for valet parking, but the weekend rate was OK and there as no in-out charge. Will go there again.

Very average hotel. Clean and decent room service. There is no wi fi! The cable internet connection was awful. If you are a business traveler need the internet, don't stay here.

We stayed at the Crowne Plaza in Houston on Smith street and then on to the opera. My son's first experience at the opera. Not mine. Nor was it my first experience with Crowne Plaza. I like trouble-free experiences. Crowne Plaza never fails in that regard. Consistent and superior professionalism in all aspects....as usual. Add in the young man at the check in desk on our arrival....perfect again.

THIS WAS A REALLY GOOD TRIP EXPERIENCE FOR ME AND MY FRIENDS FOR MY BIRTHDAY CELEBRATION.

Found the hotel easy after following the directions. Called ahead to find out refridgerators are on a first come/first serve basis. Friendly staff, small pool, tempurpedic mattress as ok, great view from our room. Overall wasnt really worth the ammount spent, I would def. stay somewhere else next time.

Upon arriving in Houston we passed up the hotel 4 times and because the location of the entrance is directly located where the do not enter sign is, one would easily miss it almost every time. Vallet parking is a requirement for the hotel [unlisted in hotel stay], however they do give the option of parking elsewhere for free, but where that is... The Vallet couldn't tell you. You have to make 15 minute provision to get your car when you are ready because Vallet is short handed and your cars location could be in any one of their vacant positions. The linens are only changed everyday if requested otherwise it will not be changed for 3 days. [this per door hanger that was found in the room the nihgt of day 1] There are hidden fees for smoking in amnt of $200 even though the hotel reeked of "skunk." Since I am not a smoker and wanted a smoke free hotel, I wondered why it smelled so horrible. The bathroom is only big enough for 1 person to occupy at a time, 2 if ones in the shower and you need the sink, otherwise no leg room. The T.V has horrible static, lacked the usual "luxury hotel" channels and the sheet they give you the channel list on has the ink so chopped up and faded on it me nor the couple we came with could read it. The staff was nice but very confused about even giving pricing information. Not exactly sure if things were put together just for our stay or if it is a normal routine for this hotel but it was my company and I's worst hotel experience ever. Will not be returning to this hotel.

I loved the fact that this hotel was located in downtown Houston and you are right by I-45. The staff was friendly and we had pretty good room service. What I didn't like about this hotel is there was NO complimentary breakfast included in our stay. NO fridge or microwave. And lastly you can only do valet. Also, the rooms were not that big and I had to pay for LOCAL CALLS! That's ridiculous. This hotel cost too much for the little bit they offered. Get this; I paid $38.09 for two orders of wings and a cranberry juice. Thank God the wings were good but that is pretty expensive if you ask me. I could of went to an upscale restaurant with that kind of money. Go to another hotel is what I say.

The hotel lived up to the online rating. Nice Room, friendly staff. The food was good at the breakfast buffet. Location is great. Parking a car is a little expensive but the valet is great and you can come and go as many times as you want.

The Crowne Plaza was conveniently located near downtown and provided quality accommodations for our weekend visit, at a reasonable price.

When we first arrived I knew we made the right decision when picking this hotel. The front desk was very friendly and classy. When we got to the room we noticed the bathroom was done in black marble and gold trim, and the bed was a tempur-pedic adding just the right touch for a romantic get away. The staff was very friendly and the food was reasonably priced for such good service. The bar offers complimtary appitizers in the evening such as hot wings or fried chicken fingers to go with your drink of choice. Over all the hotel was very nice and very elegant.