Courtyard by Marriott Houston Downtown /Convention Center

First the valet was not staffed. They actually told us they had no one to work so we had to park 3 blocks away and walk to the location. The room was small and the AC did not work properly. Bed was uncomfortable. The amenities listed "in room movies" - not only were there no movies to rent - the HBO did not work - kept cutting in and out. THEN we ordered room service. 40 dollars for 2 sandwiches and a quesadilla. All were cooked in a microwave. Bread was hard, tortillas mushy in the middle and hard around the eaches from over microwaving. HORRIBLE. We were just looking to get away 1 night and enjoy a night alone - watching movies, eating etc. Spent 200 dollars and it was the worst experience ever. Should stayed at the motel 6 for the service and comfort we received.

I travel to downtown Houston for a few nights every few months. Rooms are smaller than local competition but well appointed. Only on-site dining has very limited menu- only 4 hot items for breakfast. Breakfast is NOT included, unlike local competition. Exercise room is 2 treadmills, 1 elliptical and 1 recumbent bike in a room half the size of a guest room (and few free weights), dramatically inferior to local competition. Staff very friendly. Much more expensive than other nearby hotels with better amenities. Very well located.

Had a magical night at the Houston Ballet and stayed at this Marriot, BUT upon checking out of the hotel my wife left her diamond earrings by the sink. Although we had lengthy disscussions with staff and management numerous times, the earrings were never returned. Makes me sick to know this hotel and its staff are not looking out for its customers. SO...You do a thorough job of cleaning rooms between customers but you don't find a pair of earrings by the sink that both me and my wife saw while brushing our teeth that morning??? Somebody is lying to spare staff while the customer receives the run-around. Although we figured being a longtime Marriots Rewards participant we would receive better service...we did not and now someone else is sporting my wife's earrings. We will start staying elsewhere for our next outing into the city, ANYWHERE ELSE BUT HERE!

We stayed one night with 7 people in 3 rooms. The location was perfect and the rooms were great. There are some points we disappointed. We asked extra shampoos and conditioners because we had three people in one room, but it took more than 40 minutes to bring them. We had no free water to drink ( It costs $4). They only had valet parking. The car came to us 30 minutes after our request. It takes time to provide service, but we concider it's good enough to meet the price.

The hotel has a very small entrance making driving and unloading difficult. When we first arrived, no one was very helpful in assissting my wife and I. We were treated as though we did not belong there. The room was nice and clean, and the pool area was also very nice. The hotel was quiet. However, our room's air conditioner was not working correctly, so the room was very warm. Also come to find out, our shower did not work. The ladies who helped keep our room clean were very nice. Overall, the hotel stay was not worth the price.

just rested and walk around downtown everything was in walking distance and was a great place to stay....

Staff were very friendly and helpful. Rooms were clean, and the hotel was very quiet. Pool was very nice.

It is the "old style" Courtyard. There were kids in the hotel fro some sort of competition, and it was not as quiet as I usually expect a Courtyard to be.

The staff was very friendly, but it took 3 calls to the front desk before we got our refridgerator, blankets and towels delivered. The beds are not very comfortable. The hotel is nice overall with a great pool and exercise room.

Location was close to House of Blues. There is no free onsite or offsite parking. There is a parking garage attached to the hotel, but no free parking. I paid $22 a nite (3 nites) for onsite valet parking, they parked my truck outside by the street, not in the garage... and left it unlocked with a window open, then it rained. 1st morning, housekeeping came by while we were getting ready , asked them to come back in 1/2 hr, we would be out of room...they did not. 2nd day, we called for set of sheets for sofa bed around 1:30 or 2 (housekeeping again did not clean room that morning), someone brought sheets to room, we asked about them changing the king bed or getting clean towels or more coffee, that person didn't have it or do that. I wouldn't stay there again if it was free.