Americas Best Value Inn and Suites

Was dirty. Towels were dirty and felt like sand paper. There was some green stuff dripped on the tiles just inside the door. Really not sure what that was.

dirty, it smells bad, needs much work and swiming pool seems lake, green water

The hotel looked nice from the outside, but that was it. When we walked into our room it had not been cleaned. The entire bathroom was a disaster. After switching rooms, this one only slightly cleaner, we went to sleep. I woke up the next morning to the sound of water pouring out of somewhere. When I walked into the bathroom to see where from, I saw there was water leaking out of the light fixture. At this I immediately walked to the front desk and demanded a refund. DO NOT STAY HERE!

The room was disgusting! When we first opened the door to our "suite" we were hit with a musty odor. The carpet, couch, and chairs were damp to the touch. In the bathroom the toilet paper was even damp! I understand that the room is close to the beach, but I have stayed in room right on the shore before and never had that problem. When we came home from enjoying the beach, I stepped in the shower to rinse of the sand. The water did not drain right and the bathtub was full of sand for the rest of our stay. The water smelled "fishy" and the towels not only smelly musty, they were rough as sandpaper. The towels were no longer white, but a grayish tone of white. The toilet was filthy, with actually feces under the rim. The toilet seat itself was so dingy it looked dirty (and very well could have been as dirty as it looked). There was what looked like blood stains on the shower curtain and the floor had hair on it from the previous occupants. The refrigerator in our room was barely cold and the inside of the microwave was not clean. I did not use it to see if it worked; we decided to eat out instead of trying since the microwave was dirty. When I first sat on the bed I got a whiff of something that smelled like someone had rolled around in feces then got on the bed. It was enough to make me wretch. I had to strip the bedspread off the bed. I laid down on the pillows and mine smelled dirty. I reached over and grabbed another pillow and sniffed it and the smell was unbearable, I wretched again. I finally went across the street to the store and got some Frebreze so that we could sleep comfortably (which I didn't). The next day our clothes smelled like the room. We had to drive all the way home smelling that musty, dirty hotel room. I had to Frebreze the car and our clothes when we got home (the smell did not just wash out.) People pay to stay in hotel rooms to have a vacation from cleaning. I want a room to be clean, crisp, and fresh. After taxes I paid almost $100 for this room and was VERY DISAPPOINTED! A tent on the beach would have been cleaner than staying at your hotel.

The customer service was PERFECT. The man at the desk was a very pleasant person. The location was great. The hotel is visibly older but a decent place to stay. My husband and I were able to walk straight to the beach. There were also stores that were very convenient within walking distance.

Everything was dirty! The owners were very rude, they kept walking past our window to check up and spy on us. They lied about the price on the website it went up about $50. Their "breakfast" was sunny d and small hunny buns and small wrapped banana muffins. All in all this place was horrible and not worth the money I spent.

We came to Galveston for a competition and wanted to save a few dollars on a hotel, as we were not going to be in the room very often. Well, you couldn't pay me to stay here again. We walked into the room (no smoking/king)and it smelled of stale smoke and the room was way too warm. I always bring cleaning supplies with me and it's a good thing I did, because I checked the sink and there was someone's toenails in it. I wiped down the sink, toilet and shower, sprayed everything with Lysol spray (the comforter had so many stains on it, they should have just thrown it away), and we brought our own pillows. When we went to take a shower, the water came up above your ankles and wouldn't drain right. We had to go back twice to reactivate our keys...big inconvenience especially since we were in the middle of the second floor and there are no elevevators...I love walking and excercise, but running down after a long day of competition, was just a plain pain. Also, I went to get a bottle of water out of the Coke machine and it was broken, and the pool was closed. I do not recommend staying here and will not again.

checked in and went to room to find stains all over carpet fridge didn't work and smelled real bad didn't have cable or remote ask at front desk they said they would go to hook it up and did't show up till the next day at 4pm do not stay here oh and the hotel is next to a cemetary

This hotel had a great location for the money, only one block off the Seawall. Pool was in great shape, very clean. Only complaint would be that the laundry room was outside under the stairwell. Outside was very rusty. Don't think I'd want to wash good clothes there since don't know what the inside of the washer or dryer might do to them, but for beach towels, etc. it was sufficient.

I thought the room was well maintained. I was satisfied with the cleanliness. The only thing I didn't like was the continental breakfast. There were no choices. No cerreal, no toast no fruit, no milk, no variety of pastries. They need to improve on this. It was close to the seawall. It wasn't too far from Moody Gardens. We had a good experience here.