$59 Avg/night
Rate based on Check-in: Jul 26, 2014 Check-out: Jul 27, 2014

Extended Stay America - El Paso - West

2 stars
990 Sunland Park Dr, El Paso, TX 79922
Hotel Overview
Reviewer score
3.7
out of 5
7 reviews
You really get your money worth...

It had a kitchen that already has all the appliances you need to cook a good meal, they have stools... See full review

  • Anonymous
  • Oct 10, 2009
My Christmast staying at the StudioPlus

I arrived late on the 24th of December and I was looking for a place to spend the night after the... See full review

  • Viajero del Norte
  • Dec 26, 2011
At Extended Stay America, only 6 miles from El Paso, guests find a friendly home away from home whether they stay a day, a week or a month. Fully equipped kitchens in each of our 72 spacious suites, free grab and go breakfast, and onsite laundry facilities offer guests freedom and ease, while free WiFi and flat screen TVs with premium channels allow both work and relaxation. Savvy business and leisure travelers alike find our hotel the convenient, affordable, smart choice.

Extended Stay America - El Paso - West Rooms

Deluxe
DELUXE STUDIO-QUEEN BED
Deluxe Suite
DELUXE STUDIO-2 DOUBLE BEDS
Standard
STUDIO-QUEEN BED
Standard
STUDIO-QUEEN BED

Amenities

  • High-speed internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Free local telephone calls
Elevators
FEMA approved
Activities
Outdoor pool
Fitness center or spa
Exercise gym
Sauna
Children's activities
Golf
Game room
Jogging track
Tennis
Play ground
Racquetball courts
Fishing
Dining
Continental breakfast
Coffee maker in room
Meal plan - continental
Services
24 hour front desk
Maid service
Security
Wake-up service
In-Room Safe
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
Television with cable
Radio
Phone with speaker
Telephone
Kitchen
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Hairdryer in room
Microwave
Sofa bed
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Sprinklers in rooms
Bath tub

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Reviewer score 3.3 out of 5
Reviewer score 3.5 out of 5
Reviewer score 3.7 out of 5

Hotel Map

31.8123 -106.5582
Nearby airports
El Paso Intl Airport, (ELP), 15.00, MI, E;
Area description
Suburban

Nearby points of interest

  • Don Haskins Center: 3.9 mi
  • Sun Bowl Stadium: 4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (7)

Ratings and reviews for Extended Stay America - El Paso - West

Overall score

3.7 / 5
5.01.0
7 out of 7
Amenities:
3.9
Room cleanliness:
3.9
Hotel staff:
3.3
Room comfort:
3.9
Location:
4.3
Value:
4

57% would recommend to a friend.

Sort by:
Review of Extended Stay America - El Paso - West

Reviewer score

1
5.01.0
Daniel K Fresh
Phoenix, AZ
Mar 12, 2013

Worst Hotel Experience of my life

Staying at this hotel was the absolute worst experience of my life. We got in a few hours early around noon and asked if we could check in early. The man at the front desk apologized and said there was not a room ready and he took down my phone number and said he would call when the room was ready. That is fine as they do not owe us anything, but to be able to check in at 3 PM as promised, but one would think in 3 hours a staff could get a single room together to please a customer. We went to lunch for about an hour and still no call. I pulled in to their parking lot, set my phone's alarm for 3 PM and went to sleep. I awoke to my alarm and still no call. I went in and was told my room was still not ready and had to wait until 3:30 before they had a room ready. I was travelling with myself and my fiance to visit my 2 children who live in the area and they only had rooms with one bed, but said they had a couch with a pull out bed. If this was not bad enough I was told that they did not have any maid service that weekend, but if I wanted clean sheets or towels to bring them down to get them replaced. I have never heard of such a thing and I have stayed in some pretty low class places. I got to the room and it was filthy. Dust was everywhere. I attempted to contact the travel site I booked the room through to try to get out of this mess, but they were having extended hold times due to a storm in the northeast and was unable to get a hold of anyone after 45 minutes on hold. I had to go get my children at this point as it was approaching evening. My fiance stayed behind and I noticed there were no blankets, pillows, and only a sheet for the pull out bed on the couch. On my way out I requested these items, they did not have any (which makes me wonder about the earlier statement about bringing dirty sheets down for clean ones), so the man at the counter said he would have someone bring them to the room. When I returned they only left a single pillow with my fiance and nothing more. I was tired and a bit angry so I decided to take a seat on the bed for a second. As I did this the other half of the bed moved up toward the ceiling like I was on a see-saw. I went down to the front desk again and let them know the bed was broke. They assigned me another room on the floor below, so we had to pack our things that my fiance unpacked while I was picking up the kids. I was not happy about this, but I guess the upside was we were able to take the pillows and sheet from the bed in the old room to the new room to ensure my kids had something to sleep on. It was getting late at this time and I had plans for the kids and us that night so it was either cancel my plans for my kids or attempt to sit on hold with the travel site again. I guess I was stuck with this terrible motel because I don't like breaking promises to my children. We came back and slept that night and everything was normal. As we left the next morning I bumped in to the door frame of our front door and ruined a perfectly good sweater, as they decided to paint the door frames of our room while it was occupied and not let us know. The next morning as we were trying to pack our things and leave, the man was actually painting the door frames. He did not have much intention of getting out of the way either until he was done which I found very rude. I told the lady at the front desk about the issues as I checked out and she apologized, but too little too late. The area is nice close to the Sunland Mall and I guess if you really need a full kitchen you might like this place, but I would seriously recommend some place else. I have stayed at many places all over El Paso while visiting my kids and this one was the worst. Not only was it the worst, but you can find better places to stay for half the price. Steer clear of this place by all means.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Money-saving tip: Short drive from hotel

Go to another hotel

Review of Extended Stay America - El Paso - West

Reviewer score

4
5.01.0
Viajero del Norte
Hermosillo, Sonora, Mexico
Dec 26, 2011

My Christmast staying at the StudioPlus

I arrived late on the 24th of December and I was looking for a place to spend the night after the Christmast Dinning; I review on few hotels on the West Side of El Paso, Tx. and every one was above $80 before taxes and for the most basic room class... After a quick search I found out that the StudioPlus offers me more for a less price, because this is not the typical single hotel room, this has a full kitchen with all the necessary stuff to cook a complete meal, as well as a comfortable working table. I believe this is a great option for a single night since you would have to pay $5 extra to get the service done at your room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Shopping tip: Short drive from hotel

Don't forget to visit Outlet Shoppers Outlet, really good prices in many different stores.

Review of Extended Stay America - El Paso - West

Reviewer score

4
5.01.0
Anonymous
Dallas, TX
Oct 13, 2010

Can't beat it, at that rate!

The room was very accommodating for our visit. It was everything we wanted in our room, 2 queen beds, and a full kitchen. Perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Extended Stay America - El Paso - West

Reviewer score

4
5.01.0
Anonymous
Dallas, TX
Oct 13, 2010

Can't beat it, at that rate!

The room was very accommodating for our visit. It was everything we wanted in our room, 2 queen beds, and a full kitchen. Perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Extended Stay America - El Paso - West

Reviewer score

5
5.01.0
Anonymous
fort smith, arkansas
Oct 10, 2009

You really get your money worth...

It had a kitchen that already has all the appliances you need to cook a good meal, they have stools and a counter, or you can sit in the couch and use the coffe table watch tv, and eat. I really enjoyed my stay at studio plus i recommend it too.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

Down the road theres Sunland park mall not even half a mile away, you also have target, best buy, office depot, kmart, Ross, and alot more just down the road, and the other way down the road about two miles theres sunland park casino....

Review of Extended Stay America - El Paso - West

Reviewer score

4
5.01.0
Anonymous
Business
Albuquerque, NM
Jun 23, 2007

My review of StudioPlus El Paso-West

This restaurant does not serve a breakfast (not even continental). The coffee was not very good and had been there a while. No liquid creamer; just dry starchy powder. There is no front desk counter, just a desk in a messy room behind a small door. The room was clean, which I appreciated. The baseboards throughout the halls were pretty beat up. Elevator was hot and stuffy. Again, room wasn't bad, but the rest of the hotel needs some sprucing and better customer service.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
2
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Shopping tip: Long walk from hotel

Mall is about 1.5 miles, but over the freeway

Review of Extended Stay America - El Paso - West

Reviewer score

4
5.01.0
Anonymous
Business
Albuquerque, NM
Jun 23, 2007

My review of StudioPlus El Paso-West

This restaurant does not serve a breakfast (not even continental). The coffee was not very good and had been there a while. No liquid creamer; just dry starchy powder. There is no front desk counter, just a desk in a messy room behind a small door. The room was clean, which I appreciated. The baseboards throughout the halls were pretty beat up. Elevator was hot and stuffy. Again, room wasn't bad, but the rest of the hotel needs some sprucing and better customer service.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
2
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Shopping tip: Long walk from hotel

Mall is about 1.5 miles, but over the freeway

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