The Westin Dallas Park Central

I stayed here for 5 nights, very pricey, but they still wanted me to pay for internet service! Who does that? I travel a lot and I have NEVER stayed at a hotel that expected their guests to pay for internet. Well, not since 1998!

wish there would have been a fridge in the room and wish the ice machine and been working. overall the room was comfortable and the bed was fantastic.

Hotel was nice enough.. just expecting more from a Westin.. Hotel was dated. Phone next to toilet had dust on it. The hotel just looked tired. Cost was a bit high for what was received.. although felt safe in hotel. Parking was a bit difficult when we came in at night - trying to find the opening that was not blocked by parking cones.

pleasant and acommodating.would recommend to freinds.

Stayed here while attending a conference. Location was fine, rooms were super clean and comfortable, staff were friendly and helpful. My room rate was great, but it was part of a group rate for the conference. Only thing that needs improving is WiFi access. It's free but sketchy in the lobby. Not strong at all. WiFi in rooms must be paid for on a per-device per-day basis, which is both annoying and expensive. It's 2012 – free, quality WiFi should be standard in any part of any hotel.

Without warning, I found that the hotel had booked a "model/talent expo," which was attended by a crowd of screaming kids who not only made getting through the lobby almost impossible but who clogged the elevators so that waits for the elevator approached 10 minutes. What an awful experience. My complaint to the front desk elicited little more than a "what can I do."

I've stayed at W's and Westins before, and this was not nearly as special or as nice. Front desk staff had to look everything up online when we had a question about the town or where to go. We received an "upgrade", and I'm still not sure what we got for that. The coffee maker in the room, maybe? The concierge floor has a "lounge" with limited hours, and it's for business only, no food or bar as in other Westins and W's. The valet staff gave us the best information and directions. I'd stay elsewhere when visiting Dallas again.

Nice looking hotel, but I don't think you should have to pay for parking when you spend so much on a hotel room.

I visited the hotel for a work event and was pleased to see that the hotel was well maintained and up to date. Although, I was frusterated that when I arrived the shuttle driver nor the 2 valet attendants that were standing around chit chatting opened the shuttle door for me.

This is a nice hotel. We have stayed here before, but this is the first time we noticed how thin the walls are. We were awakened by our drunken neighbors arriving home at 3:30am. The housekeeping was very "johnny on the spot" when we asked for fresh towels. Overall, it's clean, nice, and the beds are comfortable.