room a joke...needed to upgrade to concierge level for decent room and b'fast and service. so upgraded rooms nice, concierge room was good, but it's not top tier...the workout room is weak (no spa or sauna) no attendant even.....but for the extra
few $$ go big time to the big name classy hotel. it wasn't a dump, better than the standard chain.
You don't need to even think twice about taking a Gold Room at this Hotel. The staff will treat you like royalty and they are all truely sincer in their commitment to making your stay far beyond any expectations you have. I had no intentions of
returning to Dallas for pleasure, but I will now.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
DART trains and trolly, best way to siget see and get around town. Clean and fast.
Location best if doing business rather than tourism. Staff is friendly and helpful. Lobby is very nice as was my room. Dining best with room service, the restaurant in the lobby is more of a bar. There is a Starbucks that opens early but closes by
3pm. Wifi in room extra charge and TV fair reception with few premium channels. Purchasing a movie expensive.
A great experience but only for the Internet access!
Staff was awesome, food was great, prices were on par with what I've seen in other luxury hotels. But the Internet access was so broken (both wired and wireless) that I could not work from the room. I'm in IT, so this is like taking money away
from a banker and expecting them to return value to their clients.
My boyfriend and I stayed at the Fairmont as part of a romantic week. The hotel was absolutely beautiful and the staff were all very polite and friendly. We didn't pay for the best room in the hotel but we still had a nicely appointed and spacious
room with a nice view of Dallas. We will definitely be staying there again.
Good hotel with a nice bathroom. The foyer was beautiful and it has a starbucks in the building, which is great. The rooms weren't amazing but there wasn't anything wrong with them either. Internet is an extra $15.