This was our second time staying at the Fairmont and we will stay there on our next trip to DAllas. The location is convenient to the trolly to get to the restaurants and other parts of the city. The staff is friendly and helpful and we enjoyed
the pool in the 102degree wheather.
Food was excellent at the lobby bar, staff was very friendly and accomodating, stayed late when we showed up at 12:59 am. I observed the maid cleaning my room and she was very very thorough. We will use this as our hotel next year for the Mary
Kay convention. Good price value as well.
Overall, it was a great place to stay. The room was large and roomie. It was beautiful set up and the service from bellman to check-out was fantastic. We walked to the West End/Historic District for dinner one evening and for lunch and a visit
to the 6th Floor/JFK Museum, both just a few blocks away. It was also close enough to the Convention Center that we were shuttled back and forth quickly. We were there for our annual Mary Kay Seminar and the proximity was one of the best points of staying at the Fairmont.
Bathtub was stained and dirty, when asked for it to be cleaned, I was told stains can't be removed and there wasn't much they could do; all clean lady did was spray some desinfectant (after my request). Bed and pillows were comfy. This is
supposedly a luxury hotel but it was just OK. They charge for mandatory valet parking ($22), for local calls (56 cents/each) and internet service ($15/day). For this "value" I would go to a different hotel next time.