Overall, nice hotel but I gave 3 star because the bath faucet label for hot and cold was dangling and faucet head rotated side to side. The air conditioner vent in bedroom was blowing in our face and we did not want to lower temperature because we
would get sick (not an ideal place for a vent) and our room was cool but the other rm w/the couch was hot. Hotel was nice, and I would refer others, but it is not quite a four star hotel.
This hotel was outstanding and very accomodating. The staff was great and willing to help with everything. The business center was accessible at all times and it was free compared to the hosting conference. There no issues and would stay there again.
We were there for a three night stay. The first lady at the desk that we met was very accommodating. That's where the good stuff ended. The room across the hall from us had flooded the previous night and it smelled bad in our hallway. The workout
room only had half of the machines working properly. The restaurant staff for breakfast did not know the menu well at all. The advertised shuttle service was unavailable most of the time and very limited in scope. The front desk and room service would not answer the phone many times when we try to contact them. We would not go back to this hotel if we had a choice.
I had the pleasure of staying at this hotel this past weekend and I was so impressed by the front desk staff, particularly Misty, she was so welcoming and helpful the rooms were very comfortable and the linens and pillows were plush and so lovely.
THe business center was extremely well done and the place was clean and my friends and I had a great time, I would definitely recommend this hotel
Not the best, but not the worst either. Room was not availble for check-in when I arrived. I was able to check-in about 55 mins. later. No hot water in the morning, this was not good because, I spent 3 nights there. Each morning no hot water. At
the time of my trip there was a dog show conference,also. Dogs were going and coming in the lobby area. The hotel did somewhat compensate for the inconvience by taking care of my parking fee ($7.95) and 2 breakfast buffets for 1 morning. Breakfast cost @ $14 per person. Location of hotel is great, very closed to the downtown area. Rooms were not not bad at all ,but my neighbor was a little loud with their music, but security to care of that issue. Would I stay again MAYBE, but I would let it be my last choice of hotel.