Sheraton Suites Market Center Dallas

4 stars
View map of 2101 North Stemmons Freeway, 2101 North Stemmons Freeway, Dallas, TX 75207

Hotel Overview

4/5

Overall score

88%

Would recommend

Amenities:
4
Cleanliness:
4.3
Hotel staff:
4.2
Comfort:
4.3
Location:
4.2
Value:
4.1
The Sheraton Suites at Market Center, Dallas, is an all-suite hotel with particular attention paid to the small details. Special features include separate living areas, microwaves and refrigerators, so guests can cozy up with an afternoon snack and watch a flick on the large in-room television. Balconies adorn the exterior of the Sheraton, providing an excellent view of the Texan sunset. Business guests can stay fit and alert for meetings with a rejuvenating swim in the indoor heated whirlpool and swimming pool, or by working out in the modern, well-equipped fitness center.
Key facts
  • 251 guestrooms
  • Fitness center
  • Spa
  • 4,000-square-feet of meeting facilities
  • Business center
  • Indoor/outdoor swimming pool
  • Restaurant - Red Fire Grill Bar & Lounge
  • Complimentary local area shuttle (five-mile limit applies)
Neighborhood
Close to both The Dallas Convention Center and the Dallas World Trade Center, the Sheraton Suites is ideally suited to those visiting the city for work. For leisure, the Design District is right on the hotel's doorstep, where quirky shops sell everything from ceramic stone to European artworks and exotic furnishings. Hot on the menu at this arty neighborhood's cafes and restaurants are traditional comfort food like pie, cornbread, pancakes and shellfish, along with cold lunchtime snacks for a lighter option. Budding scientists should visit the Perot Museum of Science, while adventurous guests can head down to Medieval Times to enjoy a historic dinner and jousting tournament.
Hints and tips
The Dart Rail System is just across the street, and there are easy transportation links to take visitors anywhere in the city or further out. Book City View suites for vistas of the Dallas skyline, and Club Floor king suites to enjoy access to the Club Lounge, along with complimentary breakfasts.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Suites Market Center Dallas Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Activities
Pool
Exercise gym
Dining
Restaurant
Room service
Services
Business center
Guest laundromat
ATM/Cash machine
In-Room Safe
Internet
High-speed internet
Parking
Parking
Room
Television with cable
Telephone

Hotel Map

32.8007 -96.8237
Area served
City Center
Nearby airports
Dallas/Ft. Worth International Airport, (DFW), 28.97, KM; Love Field, (DAL), 9.66, KM;
Area description
Resort, Airport

Nearby points of interest

  • American Airlines Center: 1.1 mi
  • Museum of Nature and Science: 1.4 mi
  • Klyde Warren Park: 1.5 mi
  • Dallas World Aquarium: 1.6 mi
  • Dallas Museum of Art: 1.6 mi
  • Nasher Scupture Center: 1.6 mi
  • Symphony Hall: 1.6 mi
  • Morton H. Meyerson Symphony Cente: 1.6 mi
  • Fountain Place: 1.7 mi
  • Dallas Holocost Museum: 1.7 mi
  • Dealy Plaza: 1.7 mi
  • Old Red museum: 1.8 mi
  • John F. Kennedy Memorial Plaza: 1.8 mi
  • Pioneer Plaza: 2.1 mi
  • Fair Park: 2.1 mi
  • American Airlines Center: 1.1 mi
  • Museum of Nature and Science: 1.4 mi
  • Klyde Warren Park: 1.5 mi
  • Dallas World Aquarium: 1.6 mi
  • Dallas Museum of Art: 1.6 mi
  • Nasher Scupture Center: 1.6 mi
  • Symphony Hall: 1.6 mi
  • Morton H. Meyerson Symphony Cente: 1.6 mi
  • Fountain Place: 1.7 mi
  • Dallas Holocost Museum: 1.7 mi
  • Dealy Plaza: 1.7 mi
  • Old Red museum: 1.8 mi
  • John F. Kennedy Memorial Plaza: 1.8 mi
  • Pioneer Plaza: 2.1 mi
  • Fair Park: 2.1 mi
  • Dallas Convention Center: 2.3 mi
  • Frontiers of Flight Museum: 3 mi
  • Gerald J. Ford Stadium: 3.5 mi
  • Medows Museum of Art: 3.5 mi
  • Kessler Theater: 3.7 mi
  • Southern Methodist University: 3.8 mi
  • Dallas Angelika film Center: 3.8 mi
  • The Texas Theater: 3.9 mi
  • Dallas Zoo: 4 mi
  • Cotton Bowl: 4 mi
  • White Rock Lake Park: 6 mi
  • Dallas Arboretum and Botanical Gardens: 6.4 mi
  • Zero Gravity Thrill Amusement Park Dallas: 7.4 mi
  • Cowboys Stadium: 16.1 mi
  • Magnolia Theatre: 227.6 mi

Dining

The Grill and Lounge
Experience The Grill and Lounge, our new restaurant featuring American comfort foods with a hint of the southwest. Contemporary, yet casual, the Lounge features flat screen TVs, a large communal table and daily happy hour.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (171)

Ratings and reviews for Sheraton Suites Market Center Dallas

Overall score

4 / 5
5.01.0
171 out of 171
Amenities:
4
Cleanliness:
4.3
Hotel staff:
4.2
Comfort:
4.3
Location:
4.2
Value:
4.1

88% would recommend to a friend.

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Review of Sheraton Suites Market Center Dallas

Reviewer score

3
5.01.0
tore
Business
miami, fl
Feb 13, 2013

Convenient Hotel near downtown

Good business hotel, all things you need for your stay in town.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Sheraton Suites Market Center Dallas

Reviewer score

3
5.01.0
Traveler Kid
Business
Oklahoma City, OK
Feb 15, 2013

Not a bad place

Liked the staff. Lady was very friendly and cracked me up, she knows how to put a smile on people's faces. Can tell that that the inside of the hotel was kind of old. Location was great, close to all of our family destinations! Wasn't a bad experience overall.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Sheraton Suites Market Center Dallas

Reviewer score

3
5.01.0
Working Trip 4 Me
Business
California
Jul 5, 2013

Hotel with no restaurant

Good check in and check out experience and nice service in the bar, bartender very nice job. However, the restaurant service is understaffed and/or not even present. One evening I sat at the bar because there was nobody present in the restaurant to take my order. On my last day I sat down at a table at approximately 12:30 pm (peak lunch time). There was one other party of 4 in the entire outlet. Seated myself and then sat there for about 10 minutes and not one employee ever made an appearance. Then I knew why there was nobody in there at lunch time. I wanted to order lunch before heading to the airport. I asked the other party who had water if there was anyone working in the room. They said "yes. I waited a little bit longer and then went next door to Denny's. Please know there were other guests in your hotel other than volleyball players. You are either operating a restaurant or you are not? If your not a full service hotel then just open it for breakfast. This is pretty poor not to have a host or server on the floor during lunch time to make sure the guest is even acknowledged. Other than that, my stay was fine. The suite portion of my room needs a nice comfortable upholstered chair. The parlor area of the suite appears bare at first sight. the two little ottomans used for a coffee table appear lost in the room. It appears this was missed during the renovation. Lack of management or manager present in the hotel lobby and/or restaurant. Restaurant service is not slow it's non existent. GM will be under budget in his F&B payroll at the guest's expense,,,nice job. I ran hotels for both Marriott and Hilton (former GM)

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Bucks Prime BBQ, the staff at the Sheraton is quick to suggest to guests to go off property. That does not say much about their confidence in their own restaurant on property. I am a former Hilton and Marriott GM, my comments are only made to help the team to get better.

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Review of Sheraton Suites Market Center Dallas

Reviewer score

3
5.01.0
Caastro
Business
Napa
Sep 28, 2013

just dated

it is a nice location and the staff are ok but the hotel just needs to be updated

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Suites Market Center Dallas

Reviewer score

3
5.01.0
slak
Business
montreal
Sep 15, 2010

decent stay

decent hotel for the price, lacking in service as i had to go get my own packages that were delivered. pool is covered with trees so no sun.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Suites Market Center Dallas

Reviewer score

3
5.01.0
shanshine
Business
Oklahoma City
May 8, 2009

Sheraton Suites

The room was nice. Good atmosphere and quiet. Had to pay for parking which I did not know about at the time I made reservations. This was ridiculous since the large parking lot was about 80% empty. I would expect to pay for parking in New York, but not Dallas.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Close to American Airlines Center for concert.

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Review of Sheraton Suites Market Center Dallas

Reviewer score

3
5.01.0
Anonymous
Business
Kansas City, MO
Apr 28, 2009

3 problems

Had a recurring problem with hotel keys not working and bathtub drain was clogged up with dirty water backing up in the tub while showering. Had to tell front desk 2 times before problem was fixed. Also A/C in hotel room was not very cold.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Suites Market Center Dallas

Reviewer score

3
5.01.0
Anonymous
Business
Dallas, TX
Jul 26, 2010

clean, stylish room

There was way too much noise from the other people on my floor at night, and I didn't get any sleep at all. But I did enjoy the pool, and the room was nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of Sheraton Suites Market Center Dallas

Reviewer score

3
5.01.0
Indee
Business
MN
May 13, 2014

Short on function!

Overall so so NOT A FOUR STAR! However my room 339 on 5.10 where the sink faucet did not function was loose! the Tub did not drain each shower meant I had to step out of a "pool" of dirty water!! Tried using the business computer to print my boarding pass no luck tried for 40 minutes wasted time no boarding pass! the next morning tried again no luck! the staff at the front desk had to do it on their system/printer! Went to get ice from the vending on the floor it did not dispense any ice! had to take the elevator in my PJ's and request ice from the reception! Not expecting this from a 4 Star property with the name "Sheraton"!! I have done better at low end hotels/motels on all the above.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Suites Market Center Dallas

Reviewer score

3
5.01.0
Anonymous
Business
Brick, New Jersey
Oct 29, 2009

fair price, decent hotel

[...] Nice hotel, rooms were a little cramped, only 1 uncomfortable couch to sit on they should replace the big desk with some more chairs ect. no fan in the bath which i thought was strange this day and age, pet friendly hotel but it did not bother me(cat allergies) comfortable beds, centeraly located for our needs, I couldn't understand why they charge $8 a day for parking, and ask for an even # room for train and traffic noise.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

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