$133 Avg/night
Rate and special offer based on Check-in: Aug 8, 2014 Check-out: Aug 10, 2014

Sheraton Dallas Hotel

4 stars
400 North Olive Street, Dallas, TX 75201
Hotel Overview
Reviewer score
3.8
out of 5
74 reviews
pricy but very nice

typical 4 start treatment. no issues, room clean and large. See full review

  • JeffNielson
  • May 19, 2014
Great hotel! Great room!

We got a 2 queen suit and the room was huge! We spent quite a bit of time tin the rooms, and it was... See full review

  • Geebot
  • Feb 24, 2014
Previously known, separately, as the Southland Center and the Adam's Mark Hotel, these North Olive Street skyscrapers are now collectively known as the Sheraton Dallas Hotel. Housing some of the world's biggest conventions, including Project-a-Con and Twicon, the Sheraton is the tallest of the hotels in Dallas, commanding unrivaled city views. The hotel's efficient amenities include 50+ elevators, 'hyper' speed Internet (fees may apply), and tele-meeting software, appealing to the business-minded. But even hardcore sightseers can still kick back and let The Kitchen Table in-house restaurant serve up a pot roast, before heading over to Draft Media Sports Lounge to enjoy sporting events spread across 21 huge TV screens.
Key facts
  • 1,840 guestrooms and 222 suites
  • 70 meeting rooms
  • 230,000-square-feet of meeting space
  • On-site fitness center
  • Outdoor pool
  • 3 restaurants/bars: The Kitchen Table, Draft Media Sports Bar, Peet's Coffee & Tea
  • Chill dessert bar
  • Free internet/PC use at The Link
  • Gift shop/newsstand
  • Dogs and cats allowed (under 50 pounds, subject to hotel policies and fees)
Neighborhood
The Sheraton Hotel Dallas is located in the Dallas Arts District, right in the city center, with easy access to the Kay Bailey Hutchison Center (formerly the Dallas Convention Center). Sitting close to all of Dallas' main attractions - including the Dallas Aquarium and the Dallas Museum of Art - there's also a nearby DART station offering budget-friendly bus travel. Cross over Route 75 and you'll find the Adrian E. Flatt Hand Collection at the Baylor University Medical Center at Dallas, where bronze-cast hands of the rich, famous and powerful provide a highly unique way to spend a Dallas afternoon.
Hints and tips
The Sheraton Hotel Dallas is unique for a downtown Dallas hotel in that it enhances the experience of the solo traveler.

Those vacationing by themselves or in town on business can join the Sheraton Social Hour - a chance to sample high-quality wines from around the world while meeting likeminded travelers.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Dallas Hotel Rooms

Traditional
Description not provided

Amenities

  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
24 hour security
Activities
Outdoor pool
Game room
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Coffee shop
Room service
Services
Business center
Laundry service
Express checkout
Concierge desk
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Porters
Gift shop
Florist
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Wheel chair access
Knock light (hearing impaired)
Brailled elevators
Room
Television with cable
AM/FM alarm clock
Hairdryer in room
Fire alarm with light
Cribs available
Iron
Ironing board

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Hotel Map

32.7843 -96.7945
Nearby airports
Dallas Fort Worth International Airport, (DFW), 23.00, MI;
Area description
Downtown

Nearby points of interest

  • Fair Park: 0.2 mi
  • Nasher Scupture Center: 0.4 mi
  • Dallas Museum of Art: 0.4 mi
  • Fountain Place: 0.5 mi
  • Symphony Hall: 0.5 mi
  • Morton H. Meyerson Symphony Cente: 0.5 mi
  • Klyde Warren Park: 0.5 mi
  • Dallas World Aquarium: 0.6 mi
  • Pioneer Plaza: 0.6 mi
  • Museum of Nature and Science: 0.7 mi
  • Dallas Convention Center: 0.7 mi
  • John F. Kennedy Memorial Plaza: 0.8 mi
  • Dallas Holocost Museum: 0.8 mi
  • Old Red museum: 0.9 mi
  • Dealy Plaza: 0.9 mi
  • Fair Park: 0.2 mi
  • Nasher Scupture Center: 0.4 mi
  • Dallas Museum of Art: 0.4 mi
  • Fountain Place: 0.5 mi
  • Symphony Hall: 0.5 mi
  • Morton H. Meyerson Symphony Cente: 0.5 mi
  • Klyde Warren Park: 0.5 mi
  • Dallas World Aquarium: 0.6 mi
  • Pioneer Plaza: 0.6 mi
  • Museum of Nature and Science: 0.7 mi
  • Dallas Convention Center: 0.7 mi
  • John F. Kennedy Memorial Plaza: 0.8 mi
  • Dallas Holocost Museum: 0.8 mi
  • Old Red museum: 0.9 mi
  • Dealy Plaza: 0.9 mi
  • American Airlines Center: 1 mi
  • Cotton Bowl: 2 mi
  • Dallas Zoo: 3 mi
  • The Texas Theater: 3.3 mi
  • Kessler Theater: 3.7 mi
  • Gerald J. Ford Stadium: 3.7 mi
  • Medows Museum of Art: 3.8 mi
  • Dallas Angelika film Center: 3.9 mi
  • Southern Methodist University: 4.2 mi
  • Frontiers of Flight Museum: 4.7 mi
  • White Rock Lake Park: 4.7 mi
  • Dallas Arboretum and Botanical Gardens: 5.2 mi
  • Zero Gravity Thrill Amusement Park Dallas: 9.3 mi
  • Cowboys Stadium: 17.6 mi
  • Magnolia Theatre: 225.9 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (74)

Ratings and reviews for Sheraton Dallas Hotel

Overall score

3.4 / 5
5.01.0
28 out of 74
Amenities:
3.5
Room cleanliness:
4.1
Hotel staff:
3.5
Room comfort:
3.9
Location:
3.9
Value:
3.4

64% would recommend to a friend.

Sort by:
Review of Sheraton Dallas Hotel

Reviewer score

4
5.01.0
Biz Traveller 2014
Business
Sydney, Australia
Jun 3, 2014

Well located and well priced

Good hotel which was well located and well priced. The room was clean, well equipped and comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Sheraton Dallas Hotel

Reviewer score

5
5.01.0
JeffNielson
Business
Akron, OH
May 19, 2014

pricy but very nice

typical 4 start treatment. no issues, room clean and large.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Sheraton Dallas Hotel

Reviewer score

4
5.01.0
Yumi
Business
Tokyo
Mar 22, 2014

Convenient big hotel

Closed to a train station. Concierge is helpful. However long line to check in.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
2
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Review of Sheraton Dallas Hotel

Reviewer score

3
5.01.0
AndyLMO
Business
St. Louis
Mar 6, 2014

Clean Room, Serivce sub-par

Agreed to to the green choice option, and received absolutely zero serivce in my room. Also, stairwell lighting was not functioning, or ice maker. Room window looked at a wall, kind of pointless

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Long walk from hotel

good restaurants about a mile away walking along DART rail line

Review of Sheraton Dallas Hotel

Reviewer score

4
5.01.0
Diana Derby
Business
Utah
Feb 3, 2014

Sheraton Beds Provide Ultimate Comfort

I cannot say enough about the beds at the Sheraton Dallas Hotel! Coming in after a long convention day and relaxing in the cloud of comforters and pillows was a special treat. The mattress was absolutely perfect and I have inquired about purchasing the mattress and bedding. The hotel staff were very obliging. The only negative was that it is a taxi ride from the Convention Center and the taxi drivers were at times unscrupulous! I will plan on using DART in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Time-saving tip: Not Applicable

Avoid the taxis-the drivers will try to take advantage of you!

Review of Sheraton Dallas Hotel

Reviewer score

4
5.01.0
jsr01
Business
Birmingham, Al
Oct 31, 2013

Comfy bed, nice stay

Very nice hotel, clean room, nice staff and very comfortable bed. Street noise was minimal and I never once heard another guest outside. They reward you for being green -going without daily maid service - with $5 food voucher or 500 reward points. Hotel restaurants err very good and decent prices. Very few restaurant choices close by and hotel is quite far from convention center.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

You can order your meal to go at Draft sports bar. Very fast service, much faster than room service.

Review of Sheraton Dallas Hotel

Reviewer score

4
5.01.0
Samuel Business
Business
INdianapolis IN
Oct 28, 2013

Great for Business

Rooms were very relaxing after a long day at the conference.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Sheraton Dallas Hotel

Reviewer score

1
5.01.0
Blingiesha
Business
New York, NY
Aug 14, 2013

Will never stay here again

Definitely one of my worst hotel experiences. I was there on a business trip and after having left for the day, the room was not cleaned properly, i.e. the trash was not taken out and a dust cloth was left in the bedroom. I left for dinner and asked the concierge to take care of it and she promised it would be taken care of. When I got back a few hours later, no such change was made. Basic amenities such as soap and shampoo were not provided, they had to be requested. And room service was mediocre at best. As far as positives go, the gym was quite nice.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Review of Sheraton Dallas Hotel

Reviewer score

1
5.01.0
GregoS
Business
Farmington Valley CT
Jun 5, 2013

Did not meet my expectations for the price.

The staff at the front desk are friendly and helpful, however the restaurants are less than satisfactory. Room was out dated, they may have done a quick coat of paint and some fabric however you could see the damage that was covered up – not a real renovation. Big bugs (like cock roaches) in elevators, and some of the common areas was a big turn off. Location is somewhat isolated, not very close to coffee shops or restaurants. I would not stay here again, and this is more like an $89 a night hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
1
Value:
1
Trip purpose:

Business

Review of Sheraton Dallas Hotel

Reviewer score

3
5.01.0
Bush Center Visitor
Business
Washington, DC
Apr 29, 2013

Staff not prepared for large events

While the hotel was a typical Sheraton hotel, their staff was clearly not prepared to handle the sheer number of guests that were attending several events over the course of our stay. Their wireless/internet network was non-existent or inaccessible most of the time we were there. They also seemed to be doing a lot of training of new employees while we were there, this left lots of long lines for check-in, check-out, etc. The service in their coffee shop was HORRENDOUS, the two or three people working there were not prepared for 30 some odd orders at once. There were some highlights though. The concierge staff was always EXTREMELY helpful (both with knowledge of the area and dealing with lost luggage), as well as the staff in the Kitch'n restaurant. The staff in Kitch'n was extremely nice, and handled the multiple languages from guests extremely well. Overall an average hotel that needs to learn that when you have three conferences going on at once, your staff needs to be better prepared.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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