Hilton Anatole

I would most definitely not recommend this hotel. Staff at front desk was rude. We had to pay a $17 parking fee which was never mentioned. There was a charge for every single thing. Most hotels offer a morning paper. Hilton Anatole did not even offer us a thank you from staff. Horrible, horrible. Never again will we ever stay there!!!!

A couple notes: Very beautiful hotel; Very comfortable bedding; and Excellent Restaurant and Bar/Lounges on site. The parking lot was secured, presumably to protect and maintain availability for guests. However, overnight parking was $17 per night.

This hotel is huge! I proposed to my longtime girlfriend and she was very surprised. I wanted to propose at the top of the hotel in the restaurant but i ended up doing it in our room. The hotel is in a great location with all the tourist spots being less than 20 minutes away. I would stay here again if I were to come back to Dallas.

The facilities were top rate and the staff was friendly and accomodating. The only negative was the sports bar was the only eatry open during our one night stay Saturday to Sunday morning.

The rooms were confortable, The food prices were extremly high even for a hotel.

Nice hotel but have to take a cab everywhere. Staff very nice. restaurant downstairs had great food and staff was unbelievable

The reception staff was unprofessional and unhelpful. I was told that even though I booked a king room there were none available and since I booked through a third party ([...]) they didn't have to follow through. I was put in a business suite room with a murphy bed. Maybe they thought they were doing me a favor, having an extra large room, but sleeping on a pull down bed was not what I wanted or paid for. Were I went back down to the reception area to have my room changed the front desk staff, collectively, gave me a dirty look and said the hotel was booked and they doubted if another room was available. Magically a room did become available and I was satisfied with the result. However, I would never stay at the Hilton Anatole again.

The hotel room was nice. Not extremely fancy, but nice. The hotel restaurant Nana on the 27th floor was fantastic! First class service and food with an amazing view of the gorgeous Dallas skyline. We did have some very noisy neighbors at about 9:00 in the morning. We had to call the front desk twice to get the situtation taken care of, but management compensated us by taking care of the hotel parking and a small bar tab.

This place was $200 a night for our basic room. They charged $17/night for parking, plus taxes, but they failed to inform me that there was a charge for parking. She just gave me the parking pass and told me where to park. It wasn't until I got my final bill that I saw the charge on there. Every time we left the parking lot, they make you give them your parking ticket, as well as your parking tag, and they ask your last name, first inital, room number, and whether or not you're checking out. You should be able to just drive through, but they make a big process out of it. Not to mention that every time when they ask you if you're checking out, it's as if they WANT you to be leaving. The rooms are all built around an atrium. Every single noise that occurs in the lobby goes straight up the atrium and is delivered to the rooms. It was pretty much noisy all night long. We checked in early, and our room wasn't ready. I was fine with this and told her I could wait until the room was ready. She was feverishly looking for a room for me; I said I could wait until 3:00pm until check-in when my room would be ready. She said, "no, you're better off getting a room now. 9 times out of 10, our rooms aren't ready at check-in anyway." How is that acceptable??? Wireless internet is $13 a day. Again, that's on top of the $200/day room fee and taxes, and the $17/day+taxes for parking. We went to the business center to print our boarding passes for our flights, and they charged $7.99 for 15 minutes. Late at night, there is no food available. There are no vending machines. The in-room fridge is stocked with food, but only if you want a $4 can of coke or $6 Pringles. For the price, this place is NOT worth it. It's costly enough, but then they nickel-and-dime the heck out of you.

Everyone was very professional, always happy to help, and with true service attitudes.