Hotel Overview
Hockey game
The hotel is very nice however we stayed two nights and our room was never cleaned. Had to ask...
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Lisara
- Apr 10, 2012
Good for business and social events
I have stayed at this Marriott three times now (twice for business and once after a wedding), and I...
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LisaD
- Oct 23, 2011
Vibrant downtown destination in the heart of Dallas’ arts district
Business and culture come together at Dallas Marriott City Center. Formerly known as the Westin City Center, Dallas Marriott City Center offers a central location in downtown Dallas along with proximity to the city's vibrant Arts District. Visitors planning an extra-special occasion need not look any further. Dallas Marriott City Center is equipped for weddings and events with 14 meeting rooms, including the Plaza Ballroom and the Atrium, which offers a beautiful 15th-story space.
Hotel Map
- Area served
- Dallas City Center
- Nearby airports
- Dallas/Love Field, (DAL), 6.30, MI, SE; Dallas/Fort Worth International Airport, (DFW), 19.00, MI, SE;
- Area description
- City Center, Location Type: City
Amenities
- 24 Hour Front Desk
- Accessible facilities
- Air Conditioned
- AM/FM Alarm Clock
- ATM/Cash Machine
- Bar/Lounge
- Barber/Beauty Shop
- Bidet
- Business center
- Car Rental Desk
- Coffee Maker in Room
- Coffee Shop
- Concierge Desk
- Connecting Rooms
- Cribs Available
- Elevators
- Exercise Gym
- Express Check In
- Express Checkout
- FAX
- Fitness center
- Fitness center or spa
- Florist
- Free Newspaper
- Gift Shop
- Hairdryer in Room
- Health Club
- High-speed Internet
- Ice Machine
- In Room Movies
- Internet Access
- Iron
- Ironing Board
- Laundry Service
- Laundry/Valet Services
- Maid Service
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Radio
- Restaurant
- Rollaway Beds
- Room Service
- Safe
- Safe Deposit Box
- Secretarial Service
- Security
- Shower
- Smoke-free policy
- Telephone
- Television with Cable
- Temperature Control
- Tennis
- Trouser Press
- Turndown Service
- TV
- TV Remote Control
- Valet Parking
- Video Checkout
- Wake-up Service
- Water Skiing
Dining
- Centric Bar & Grille
- Our downtown Dallas restaurant offers a seasonal menu of savory dishes made simply with the freshest ingredients from local producers. Come by in the afternoon for our popular Happy Hour hand-made cocktails and local Texas beers.
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (37)
Ratings and reviews for Dallas Marriott City Center
- All travelers (37) 3.7 / 5
- Business (13) 3.8 / 5
- Couples (12) 4 / 5
- Families (2) 1.5 / 5
- Friends (6) 3.7 / 5
- Singles (4) 3.5 / 5
- Amenities:
- 3.5
- Room cleanliness:
- 4.1
- Hotel staff:
- 4.2
- Room comfort:
- 4.1
- Location:
- 4.2
- Value:
- 3.6
68%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Lisara
Hockey game
The hotel is very nice however we stayed two nights and our room was never cleaned. Had to ask three times for towels. Other than that it was ok. I would not pay full value for this hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 2
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Dining tip:
Short drive from hotel
The original bobs chop house. Best steak you will ever have
Reviewer score
Would recommend
LisaD
Good for business and social events
I have stayed at this Marriott three times now (twice for business and once after a wedding), and I have always been pleased with my stay. Currently under renovation, but it does not interfere with your stay. The only reason I noticed was because I had stayed there before the changes started -- otherwise, you'd never notice there were renovations going on behind the scenes.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would not recommend
Issy
Served its purpose
We had to wait in line for half an hour before we were about to check in. While the rooms and staff were very nice; the TV was very static-y and the hotel itself was very musty. For the four days we stayed at the hotel, the parking ramp charged us a total of $46. There are no discounts or anything special for guest who stay at the hotel... So look carefully for a cheaper parking place!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 3
Dining tip:
Short walk from hotel
Hotel is attached to the Plaza of Americas - which is pretty much a big food court
Reviewer score
Would recommend
Mr T
Weekend in Dallas
Great hotel staff. Very accomodating!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
NONE
NA
BATH ROOM NOT VERY CLEAN, MILDEW OR FUNGUS AROUND TUB AREA
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 2
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 2
Trip purpose:
Business
Reviewer score
Would not recommend
twistdknickrs
Disaster at the Westin
I paid premium price for a postage sized room, with no internet access, a barely cooling "cooler" stuffed full of over priced wannabe snacks. I wasn't able to get a refill on my coffee without having to go down stairs to the front desk, even though the housekeeper was right there. There is NO parking under $10.00 a night and it is a walk from those locations. I stayed 2 nights and ended up paying almost as much for parking as I did for a night's stay.[...]Very poor choice for a hotel, unless the company pays for it, internet, and your parking. Strictly a Business set-up and an individual like me was lost in finding decent parking, not knowing about the so called amenities in the rooms, which were the size of a Howard Johnson's and about as well furnished.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 4
- Hotel staff:
- 2
- Room comfort:
- 1
- Location:
- 3
- Value:
- 1
Reviewer score
Would recommend
Mike
Good price and location
Overall the hotel was great and in a good location for visiting Dallas. The only frustrating thing was having to pay for parking on top of the hotel rate, but that seems to be more common these days. Also, as with most Westin's the beds were extremely comfortable and the dual shower heads were relaxing.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
PA-C_Man
Top knotch hotel
We were in town for a special weekend for our anniversary. The facility was wonderful, the staff excellent, our junior suite perfect. We had amazing dinner at the hotel. The food and the service were perfect. I know I keep saying perfect but...well...it was.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Entertainment tip:
Short drive from hotel
Several venues for concerts and shows are a short drive/cab from the hotel.
Reviewer score
Would recommend
Anna
Wonderful Stay
We were attending A-kon and the location was perfect. The view outside was beautiful. Staff was friendly and knowledgable. Room could have been cleaner.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Time-saving tip:
Not Applicable
Arrange transport to and from hotel to airport ahead of time. Shuttle does not run regularly.
Reviewer score
Would not recommend
Bennett
Adequate, but won't be back.
Initially went for a concert, but then decided to just hang out in Dallas. I've stayed in other Westins and have enjoyed them, but this one was tired. We had a hole in the sheet and the bathroom sink unit looked as if constructed from plywood. Dampness stains on bathroom ceiling, so overall unimpressed. Admittedly, we were barely in the room the whole time and after flight delays, I didn't have the energy to complain.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 3
- Value:
- 2
Nightlife tip:
Short walk from hotel
Sambuca had fantastic live music, martinis and snacks and a walk down McKinney St on a Sat night is great. If you like beer - don't miss The Ginger Man - 100+ on tap and you can ask for samples before committing to a pint.
